The lady who assisted me was very helpful as knowledgeable. She was also kind enough to give me a spare spoon after telling her one of our spoons on our set has gone missing:)
Lokalizacja
Zmień lokalizacjęUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly helpful staff. Great looking cooking and entertaining crockery and accessories. Bought exactly what I went in for and needed. Well done ProCook!
I can only say that I chose the best product — it’s absolutely top-notch, without a doubt. It made the job so much easier, and on top of that, it’s incredibly easy to clean. On the flat side, I... Zobacz więcej
Very helpful and informed assistant - Max helped me make a decision by describing pros and cons of each choice of knife and helped me make an informed decision by the end. I am very pleased with my... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, Zjednoczone Królestwo
- 01227 953099
4,9
Doskonała
403 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always a pleasure
Once again I was met by helpful friendly staff with excellent product knowledge.
You lose a star because I was looking to replace both my chargrill and saute pans (both 30cm) from your granite range only to find them no longer available.
21 września 2026
Odpowiedź od ProCook - Canterbury
We are happy to hear that our team provided knowledgeable and friendly service. Thank you for your review. We recognize how disappointing it is when a favorite cookware line, like our 30cm granite options, is discontinued, and we will share your feedback with our product team.
Staff was very helpful and friendly
16 września 2026
Found what were we looking for
Found what were we looking for, but only after asking a member of staff, who was very helpful.
But why are the electrical can openers separate from other small electrical appliances?
20 września 2026
Odpowiedź od ProCook - Canterbury
We are glad you enjoyed your experience with our helpful team. Thank you for the four stars. We appreciate your feedback regarding the placement of the kitchen devices and will review our store layout.
I love this shop
I love this shop. I love to cook so wandering around and looking at the products brings me much pleasure. The sales team are very helpful and know about the items they are selling. Very helpful.
16 września 2026
Very helpful and polite staff
Very helpful and polite staff, got just what I wanted.
Thank you
17 września 2026
I wanted a stainless steel milk jug
I wanted a stainless steel milk jug , you had a stainless steel milk jug at a reasonable price. Exactly what I wanted , a painless and quick process, with the added bonus of a friendly and helpful member of your team.
17 września 2026
Very friendly staff
Very friendly staff. Some beautiful items in store, some pricey, but some good offers.
17 września 2026
Always excellent products and service
16 września 2026
Products are clearly laid out and the…
Products are clearly laid out and the store looks immaculate and welcoming. The staff are knowledgeable about their wares and offer advice freely. Aby was particularly helpful as I made my choice.
15 września 2026
Such good value
Such good value, 2 individual lasagna dishes gor £6 and they fit into an air fryer. The staff as usual were friendly and helpful.
14 września 2026
Procook Canterbury visit
Very friendly staff and very good quality kitchenware for our new house.
12 września 2026
Crêpe pan
Viewed product in shop, went to another shop to compare and came back to ProCook and purchased.
Love my purchase! It will last a lifeline +
7 września 2026
The staff were really friendly and…
The staff were really friendly and helpful an asset to the organisation.
7 września 2026
Excellent staff interaction and…
Excellent staff interaction and knowledge of products
10 września 2026
Always greeted and asked if I need any…
Always greeted and asked if I need any help at this store.
4 września 2026
Great online and in store
I've shopped online and 2 of their stores recently.
One item arrived broken and this was refunded no problem but it wasn't well wrapped for a mug so not surprising is was broken.
Canterbury store were really helpful checking stock - absolutely great.
Chatham store were great too. Lovely staff in both.
I love Procook but do find some of their things over priced. I would recommend them
27 sierpnia 2026
Great products and excellent
Great products and excellent, professional and knowledgeable staff who were there from when we walked into the store untilThe lady who helped us was superb.
7 września 2026
the staff were exceptionally helpful…
the staff were exceptionally helpful and pleasant.
the quality of merchandise excellant.
1 września 2026
Well done ProCook girls in Canterbury!
Spent ages choosing the right knife months ago then recently lost it. After staring at dozens in the display cabinet trying to remember which one I bought before the staff said give me your email address and we'll look for what you bought before. Amazing they found it straight away. Never thought of this contact use when making a purchase. They then went on to find me a retail outlet of a gadget they didn't sell just to be helpful. The is the number one reason I like to go to real shops with real people. Well done ProCook girls Canterbury!
2 września 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.