Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Zobacz więcej
Reakcja na opinię
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
A pleasure to visit
The shop was very well stocked with clear labelling. The staff were very knowledgeable and helpful
3 czerwca 2026
Friendly staff.
The staff were friendly, knowledgeable and professional.
I’m very pleased with the quality of the saucepan set that I bought every item was packaged very well.
I would certainly buy ProCook again.
5 czerwca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Odpowiedź od ProCook - Cannock
We're glad you like our paring knives! Thank you for the positive feedback.
Fast efficient service
Great offers in store, friendly staff promoting offers to customers to help save money
28 maja 2026
Odpowiedź od ProCook - Cannock
We're so glad you found great offers and our staff helpful in saving you money! Thank you for your kind words.
Staff were very helpful & polite
Staff were very helpful & polite, making a fuss over our dog and when asked about a product gave all the info about it .
28 maja 2026
Odpowiedź od ProCook - Cannock
We're delighted to hear our staff were helpful and polite, and that your dog enjoyed their visit! We appreciate your kind words.
Odpowiedź od ProCook - Cannock
We are glad you enjoyed our product and service. We appreciate your kind words.
In store purchase made
In store purchase made:
I’ve bought pro cook products before and have always been very happy with the quality of the items.
I went into a store last week to buy a few things and had dealings with two different staff members. They were both so very helpful, informative, friendly and professional. Excellent team at McArthurGlenn, Cannock Branch. Thank you.
28 maja 2026
Odpowiedź od ProCook - Cannock
We are so happy to hear you had such a positive experience at our Cannock branch. It's wonderful to know our team provided helpful and professional service. Thank you for your kind words!
Odpowiedź od ProCook - Cannock
We're so pleased you enjoyed our kitchen items and their quality!
They customer service representatives…
They customer service representatives were extremely helpful at the store, and made recommendations regarding savings on items.
25 maja 2026
Odpowiedź od ProCook - Cannock
We appreciate you taking the time to share your kind words! We're so happy our team was helpful and offered great recommendations.
The young lady
The young lady, who assisted me, was very knowledgeable and put me into the right direction for what I wanted.
She even got a bowl of water for my dog,( which she was really grateful for) due to the heat.
I purchased a wrought iron griddle plate.
Very reasonably priced, brilliant for the bbq.
Again many thanks
25 maja 2026
Odpowiedź od ProCook - Cannock
We're so pleased to hear our team provided such helpful and thoughtful service, especially to your canine companion! It's wonderful that you found the perfect griddle plate. Thank you for your kind feedback.
Odpowiedź od ProCook - Cannock
We really appreciate your kind review.
Bought baking sheet and gravy pan…
Bought baking sheet and gravy pan excellent quality, need to go and get more
16 maja 2026
Odpowiedź od ProCook - Cannock
We're so glad you love the quality of your baking sheet and gravy pan! We appreciate your kind words.
Sales Assistant so helpful at a busy time of day.
There were a lot of great kitchen products on sale, and the Sales Assistant was so helpful and knowledgeable at a busy time of the day.
17 maja 2026
Odpowiedź od ProCook - Cannock
We're delighted you found great kitchen products and our Sales Assistant was so helpful during a busy time. Thank you for your kind words!
Super friendly
Super friendly, knowledgeable and helpful staff!
ProCook products are excellent quality at a very reasonable price.
Highly recommended the products and knowledge the staff have. Cutlery and cooking tins spot on.
I’ve shopped both in the Solihull branch and the McArthur Glen Outlet. In particular a shout to the staff in McArthur Glen. Thanks for the recipe cards my banana bread has stepped up a level!
Thanks guys keep up the good work. Many companies could learn a thing or two from you!
26 kwietnia 2026
Odpowiedź od ProCook - Cannock
We truly appreciate your wonderful feedback! We are so pleased to hear that our staff provided you with such a positive experience and that you are enjoying the quality of our products. It's fantastic to know your banana bread has improved with our recipe cards!
Friendly advice and service
Friendly advice and service, the staff are very professional.
My only complaint was the new kitchen knife I bought had nothing on the display to say it is not dishwasher safe.
Fortunately the assistant who served me told me.
I am more than happy with the product and will be visiting again.
3 maja 2026
Odpowiedź od ProCook - Cannock
We are so glad to hear you had a positive experience with our staff! We appreciate you bringing the display information to our attention; we will certainly look into adding care instructions for our products. We look forward to your next visit!
The lady that assisted us was so…
The lady that assisted us was so helpful and kind and helped us get exactly the knives we needed without breaking the budget. Didn’t catch her name but thank you!!
9 maja 2026
Odpowiedź od ProCook - Cannock
We're so happy our team helped you find the perfect knives within your budget! Thank you for sharing your positive experience.
Odpowiedź od ProCook - Cannock
We are glad our staff was extremely helpful during your visit.
Very friendly and helpful staff
Very friendly and helpful staff. Knowledgeable about products on sale.
8 maja 2026
Odpowiedź od ProCook - Cannock
We're so glad our staff was friendly, helpful, and knowledgeable about our products. Thank you!
ProCook swivel blade 'y' shape peeler with Safety blade cover. The only company I've found with the cover.
ProCook has virtually every essential for the kitchen. Regarding one of my purchases. The 'y' shaped peeler, its a second as a back up, purely because its such an excellent product. Not only does its sharp swivel blade glide through peeling veg, but the main reason I get it from ProCook is because of the safety plastic blade cover for when putting in the draw. I always used to go by what fitted straight and neat into cutlery draw but that straight regular peeler was hard work compared to the 'y' shape swivel blade with blade cover.
3 maja 2026
Odpowiedź od ProCook - Cannock
We're so glad to hear you appreciate the quality and thoughtful design of our Y-shaped peeler, especially the safety blade cover! Thank you for your wonderful feedback.
My experience was very good
My experience was very good. Very helpful service, warm and friendly.
3 maja 2026
Odpowiedź od ProCook - Cannock
We appreciate your wonderful review! We are so happy you had a very good experience.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.