Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... Zobacz więcej
Reakcja na opinię
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, Zjednoczone Królestwo
4,9
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Stephanie was such a pleasant
Stephanie was such a pleasant, helpful and extremely professional person to deal with
10 sierpnia 2026
Odpowiedź od ProCook - Cannock
We're so glad you found our team member to be pleasant, helpful, and extremely professional! Thank you for your kind words.
Odpowiedź od ProCook - Cannock
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Products are great
Products are great. Staff were helpful and they offered me a trolley to take the heavy products to the car. Excellent service.
9 sierpnia 2026
Odpowiedź od ProCook - Cannock
We're so pleased to hear you found our products great and our staff helpful, especially with the trolley for your heavy items! We appreciate your kind words about our excellent service.
Glad they still have an actual shop
Always a good experience browsing all they have to offer in store can never leave the shop empty handed
7 sierpnia 2026
Odpowiedź od ProCook - Cannock
We're so pleased you always have a good experience browsing our selection! We appreciate your kind words and are happy you always find something you love.
Friendly staff and a nice shop
8 sierpnia 2026
Odpowiedź od ProCook - Cannock
We truly appreciate your kind words about our friendly staff and the pleasant atmosphere of our shop. We're so glad you had a positive experience!
Very helpful staff
3 sierpnia 2026
Excellent customer service and product…
Excellent customer service and product knowledge in store - great range
3 sierpnia 2026
I have all my utensils from…
I have all my utensils from procook..hence added this to the collection
1 sierpnia 2026
Very helpful friendly staff.
1 sierpnia 2026
I loved the staff and the customer…
My first time experience to Procook was really good. The staff were very experienced and customer friendly. I will definitely buy more stuff from the shop.
1 sierpnia 2026
Everything you need for your kitchen…
Everything you need for your kitchen and plenty you don’t know you needed until you see it in there shop . Sells high quality items at good prices . Staff are always very pleasant and helpful
31 lipca 2026
blender noy yet used getting last use…
blender noy yet used getting last use of old won it appears it will suffice for my needs
26 lipca 2026
My issue was dealt with very swiftly by…
My issue was dealt with very swiftly by a member of staff.
30 lipca 2026
Great Customer Service!
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t actually planned to make a purchase, but with her expertise it made a very compelling case to upgrade our old set, so we did!
25 lipca 2026
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
24 lipca 2026
Extremely helpful staff and great…
Extremely helpful staff and great products with guarantees that give customers absolute confidence.
23 lipca 2026
Lovely staff
Lovely staff, great service and they had everything we needed and more. Beautiful wine glasses!
18 lipca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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