Visited store on 12/8/26 lady working helped me to choose a set of knives, allowed me to try them out on some veg in store. Im very indecisive but was able to make a decision quickly due to her help... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was very impressed with the attention and knowledge of the staff member that helped us. She explained patiently to our many detailed queries on quality differences and care and maintenance of the... Zobacz więcej
My purchase was only a pair of tongs, so they are what they are, but a pleasant shop to walk into, and staff were polite and offered assistance (Braintree, Freeport)
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Very good selection of kitchen equipment at fairly competitive prices. All items I have purchased from Pro Cook have been v good quality and I have recommended friends to use the company. Staff at out... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Zjednoczone Królestwo
4,9
Doskonała
937 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The member of staff that helped us was…
The member of staff that helped us was absolutely lovely, so helpful. I've bought a lot of item's from your shop over the year's and I've always had a really good service...
5 października 2025
Odpowiedź od ProCook - Braintree
We're delighted to hear that our staff was so helpful! We appreciate that you've consistently received really good service from our shop over the years and thank you for your positive feedback!
Odpowiedź od ProCook - Braintree
We're happy to hear that you had a good experience and are very pleased with the plates you received. Thank you for your positive feedback!
Brilliant ice cream maker
Really friendly assistance in the shop. Gave great advise on the product and she wasn’t wrong. The ice cream maker is so easy to use. Mix your ingredients and turn it on. In an hour you will have the most delicious ice cream
11 października 2025
Odpowiedź od ProCook - Braintree
We're so happy to hear about the friendly assistance you received and that the advice on the ice cream maker was helpful! It's great you find it easy to use and are enjoying delicious ice cream.
Well presented store
Well presented store. Clean and tidy. Goods well marked and pricing clear. Very helpful and polite staff
11 października 2025
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our well-presented store and helpful staff.
The staff have been amazing at the…
The staff have been amazing at the Braintree outlet store. Very helpful and informative.
5 października 2025
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to share your experience with us! We are so glad to hear that you found our Braintree staff helpful and informative.
They showed me the item and explained…
They showed me the item and explained how it worked!
8 października 2025
Odpowiedź od ProCook - Braintree
We're glad you found the demonstration and explanation helpful! Thank you for your positive feedback; we appreciate it.
I must admit that I found the…
I must admit that I found the instructions for the Procook pressure cooker and Airfryer not as clear as could be, however on ringing the store at Freeport I was given very useful and professional help. I love the device especially as I have used the Sous-vide and Slow cooker function also.
10 października 2025
Odpowiedź od ProCook - Braintree
We appreciate you sharing your experience. We're glad you received helpful support from our store. It's great to hear you love the device and its various functions! Thank you for your feedback.
The lady that served me was very…
The lady that served me was very pleasant and I was only buying 3 items for £9 but she was quick to point out other items that were included in the offer that I would other wise not have realised
7 października 2025
Odpowiedź od ProCook - Braintree
We're glad you enjoyed your experience. We appreciate you mentioning the team member who assisted you with the offer; we're happy that they could help you. Thanks for your positive feedback.
Ceramic pansHelpful staff member.
Helpful staff member.
Explained the coating of the pans with care
1 października 2025
Odpowiedź od ProCook - Braintree
We appreciate you sharing your experience with us! We are so glad to hear that our staff member was helpful and explained the coating of the pans with care.
Everything nicely displayed
Everything nicely displayed. Staff very helpful and noligable about products.
prices are very competitive.
27 września 2025
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our displays, found our staff helpful and our prices competitive.
The young lady in the shop knew all…
The young lady in the shop knew all about the knives in the shop and helped us choose which ones
27 sierpnia 2025
Odpowiedź od ProCook - Braintree
We're happy to hear that the knowledgeable staff member provided excellent assistance during your knife selection. We appreciate your positive feedback and your recognition.
Shop is pristine clean
Shop is pristine clean , the stock is well displayed and the staff are more than helpful, in fact it is a joy to go there .
24 września 2025
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you find our shop pristine, well-stocked, and that our staff are helpful.
Great variety of products and sensibly…
Great variety of products and sensibly priced.
27 września 2025
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback! We are so happy you were satisfied with our great variety of products and sensible prices.
So helpful
The staff were so helpful to me when choosing a knife set. I absolutely loved that there were fruit and vegetables available to try them out on and indeed I bought a set of your own knives. They are impressively sharp. I will be back for other things.
25 września 2025
Opinia niezależna
Odpowiedź od ProCook - Braintree
We're so glad to hear the staff were helpful in your knife set selection. It's great you loved trying them out and are impressed with their sharpness. We appreciate your intention to return!
Odpowiedź od ProCook - Braintree
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback. We are so happy to hear that you found our product practical and valuable for the price.
Great collection of tools and brands on…
Great collection of tools and brands on low prices
22 września 2025
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback! We are so happy you liked our great selection of tools and brands at affordable prices.
My wife and I are regular visitors to…
My wife and I are regular visitors to ProCook, especially since we both retired . We often go to our local branch in Bishops Stortford, and recently to the outlet in Braintree. Recently , we got rid of all our frying pans at home - 4 of them- and buy a new set .
We did a thorough research over a whole month to be absolutely certain that our choice is the right one. The verdict we reached was quite satisfactory. We bought a set of 3 frying pans from ProCook to be added to our kitchen.
Staff was very patient , knowledgeable and courteous, and by the way , our research took us to at least 12 other companies before we decided to go for ProCook.
The quality of the products , the price and the guarantee were very convincing indeed .
Very highly recommended.
22 września 2025
Odpowiedź od ProCook - Braintree
We're happy to hear that you and your wife enjoy visiting our stores. It's great to know our team provided excellent service during your frying pan purchase. We appreciate you choosing us after your extensive research; your recommendation means a lot!
love their quality
love their quality . I mainly use their product now , great staffs , make me felt so welcome
25 września 2025
Odpowiedź od ProCook - Braintree
We appreciate you taking the time to share your thoughts! We are so happy to hear that you love our quality and that our staff made you feel welcome.
Odpowiedź od ProCook - Braintree
We appreciate your positive feedback! We are so happy to hear that you liked our prices, helpful staff, and product variety.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.