We first went to your shop at Castlepoint 3-4 months ago interested in new saucepans and had a in depth conversation about them.The assistant obviously new her job and answered all our questions with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We came into the store at Castlepoint (07-04-2026, around 5pm) to buy a set of kitchen knives to replace ours (after more than 20 years). We were immediately impressed by the friendliness and knowledg... Zobacz więcej
Such a great place to shop. Environment so enticing, staff helpful but not intrusive so feel happy to browse without being pressured into buying. Beautiful goods displayed and all at a reasonable pric... Zobacz więcej
Pro cook have some fantastic kitchen wear Quality things !! And laid out in the shop excellently
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Castle Lane West, West Mall, BH8 9UY, Bournemouth, Zjednoczone Królestwo
- 01202 155674
4,9
Doskonała
659 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very good customer service,the young…
Very good customer service,the young girl was very good,and knew the products and most helpful.reconized us from
a previous visit when we were looking for cutlery.We would employ her anytime.
12 czerwca 2026
Odpowiedź od ProCook - Bournemouth
We're so pleased you received excellent customer service and found our team member knowledgeable and helpful. We appreciate you recognizing their efforts!
The shop assistant was very helpful
The shop assistant was very helpful, polite and had a smile.
15 czerwca 2026
Friendly service very helpful and both…service with a smile
Friendly service very helpful and both members of staff were extremely nice to deal with!
Good stock and range of products
15 czerwca 2026
This is one of my favourite shops
This is one of my favourite shops. The staff are nothing but helpful and every product I have purchased has been high quality and well made.
11 czerwca 2026
Odpowiedź od ProCook - Bournemouth
We're so happy to hear we're one of your favorite shops! We appreciate your kind words about our helpful staff and high-quality products.
Really helpful and knowledgeable staff.
10 czerwca 2026
Odpowiedź od ProCook - Bournemouth
We appreciate your kind words about our staff.
I found what I was looking for in the…
I found what I was looking for in the store, and the staff were helpful with my purchase, no issues. The products are good quality and the prices are ok.
9 czerwca 2026
Friendly and helpful young man
9 czerwca 2026
Extremely Helpful
The lady in the store was extremely helpful and very pleasant to deal with. Also very knowledgeable about your products
6 czerwca 2026
Super service
Super service, very well made products that are a pleasure to use. What makes it special is also that your staff are always friendly and seem happy in their jobs.
4 czerwca 2026
This store has lots of choice
Lovely clean store with so much lovely kitchen stuff. Staff helpful & friendly. I will return to this store as there is so much to choose from
3 czerwca 2026
This was just we were looking for and…
This was just we were looking for and at an affordable price.
Helpful service and pleasant staff.
30 maja 2026
The staff were extremely helpful and…
The staff were extremely helpful and spent time explaining the usefulness of the items we were interested in. Many thanks indeed we were most grateful. Also layout of shop is immaculate!!
2 czerwca 2026
Odpowiedź od ProCook - Bournemouth
We're glad you found our store inviting and our staff friendly!
Odpowiedź od ProCook - Bournemouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff seemed genuinely friendly and…
Staff seemed genuinely friendly and helpful without being in any way pushy. Greeted when I came in the door. Great product range and love that this org is a certified B Corp, showing their commitment to people and the planet.
30 maja 2026
Odpowiedź od ProCook - Bournemouth
We're so pleased to hear our team was friendly and helpful, and that you appreciated our product range. We're also glad our commitment to people and the planet resonated with you. Thank you for your wonderful feedback!
All way friendly and helpful
All way friendly and helpful, from the minute you walk through the door you get a hello which makes you feel welcome.
27 maja 2026
Odpowiedź od ProCook - Bournemouth
We appreciate you sharing your positive experience! We're so happy to hear our team made you feel welcome from the moment you arrived.
Doświadczenie Trustpilot
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