Superb service. I returned an online order that wasn't suitable for my needs and purhased an alternative item which was lovingly wrapped. Both transactions were flawless and my new knife works really... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBluewater Shopping Centre, Bluewater, DA9 9ST Greenhithe, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a problem with a purchased item purchased a few years ago. The staff were excellent, dealt with the issue professionally and I left the store suitably impressed and would certainly continue buy... Zobacz więcej
Reakcja na opinię
Bought the tri-ply stainless steel pan after very helpful advice from the shop assistant. He steered us in the right direction and avoided us making a costly mistake of getting the original one we had... Zobacz więcej
Reakcja na opinię
We visited the Bluewater store on monday and purchased a full set of stainless pots and frying pans. These have, so far, been a great purchase. The excellent advice from Sharon, whose knowledge wa... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
Bluewater Shopping Centre, Bluewater, DA9 9ST, Greenhithe, Zjednoczone Królestwo
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The shop was well laid out and the and tidy.
The shop was well laid out and the staff were very friendly and helpful.
7 lutego 2026
Odpowiedź od ProCook - Bluewater
We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff friendly and helpful.
Your staff are always very helpful.
Your staff are always very helpful and friendly. You have a great range of products and it’s so good to be able to look at these in person and not just on a screen.
11 lutego 2026
Odpowiedź od ProCook - Bluewater
We're happy to hear that you find our staff helpful and friendly! It's great to know you appreciate our product range and the ability to see them in person.
Bought my second knife
Bought my second knife, building up to having the full set. Staff are very helpful and knowledgeable about the products. Well laid out store.
10 lutego 2026
Odpowiedź od ProCook - Bluewater
We're so happy you're building your knife set with us! It's great to hear our staff were helpful and knowledgeable, and that you like our store layout.
Odpowiedź od ProCook - Bluewater
We appreciate your positive feedback; we're so glad you value our good quality at a reasonable price.
Very helpful staff
Very helpful staff. Explained about their new, non toxic, pastel coloured Soho range of pans and bakeware
10 lutego 2026
Helpful and informative staff
6 lutego 2026
goodvalue for money
4 lutego 2026
In stock and sale price
3 lutego 2026
Consumer was so helpful and patient assisted.
Very good 👍 consumer service. Patient
Cheerful
Lovely
6 lutego 2026
nice service
30 stycznia 2026
Faultless
The young Lady behind the till was very helpful and polite, a nice store in general some people say its a bit expensive, but i believe you get what you pay for. never had a problem with any purchase before from procook
2 lutego 2026
The staff were very helpful and fave sound advice without being pushy.
The staff were very helpful
1 lutego 2026
Odpowiedź od ProCook - Bluewater
We appreciate you letting us know that our staff was helpful. Thank you for your positive feedback; we are so happy!
Very friendly helpful I knew exactly what they were talking about
Very friendly and knowledgeable was incredibly helpful
24 stycznia 2026
Odpowiedź od ProCook - Bluewater
We appreciate you letting us know our staff was friendly, knowledgeable, and helpful! We are so happy to hear it. Thank you.
Expensive but completely worth it
Expensive but completely worth it, excellent customer service. I will highly recommend this shop. Their products are very good and quality. Love it 😊
27 stycznia 2026
Odpowiedź od ProCook - Bluewater
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our products excellent and our customer service worth the price.
Excellent service from staff
23 stycznia 2026
Odpowiedź od ProCook - Bluewater
We are happy to hear that our staff provided excellent service for you; we appreciate your positive feedback so much!
Great experience
Staff very attentive in what I was looking for and I left with everything I came in to get.
26 stycznia 2026
Odpowiedź od ProCook - Bluewater
We're happy to hear that our staff met your needs, and you found everything you were looking for. Thank you for your positive feedback; it means a lot to us.
excellent customer service
we found the customer service was excellent,would recommend them
24 stycznia 2026
Odpowiedź od ProCook - Bluewater
We appreciate you recommending us and are so happy to hear that you found our customer service to be excellent!
Another Great Purchase from ProCook
Helpful, knowledgeable staff. Excellent guarantees on products. Great offers available.
20 stycznia 2026
Odpowiedź od ProCook - Bluewater
We appreciate you taking the time to share your experience! We're so happy to hear that you find our staff helpful and our guarantees excellent.
Odpowiedź od ProCook - Bluewater
We appreciate you sharing your experience! We're so happy to hear that you liked our products, prices, and helpful staff.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.