Good quality items, excellent service from knowledgeable and engaged staff. Beautifully laid out store. I am a regular customer with good reason. I can say it is the only shop that I look forward to... Zobacz więcej
Lokalizacja
Zmień lokalizację4-5 Quiet Street, BA1 2JS BATH, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We bought battery operated salt and pepper dispensers in December 2025 but recently had problems with them and had to return them to the shop. I would like it to be recorded that the customer service... Zobacz więcej
I visited ProCook in Bath. I wanted a small frying pan, some chefs knives and some steak knives : I was shown what they had, and given extremely useful advice on the good or less good points about var... Zobacz więcej
The assistant was very helpful as I couldn’t find what I wanted and given advice about the purchase. I bought a small pro cook knife and two glass dishes to fit into my air fryer. I always love lookin... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Napisane przez firmę
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Dane kontaktowe
4-5 Quiet Street, BA1 2JS, BATH, Zjednoczone Królestwo
4,9
Doskonała
986 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Everything was easy to find and the…
Everything was easy to find and the staff were very helpful
6 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Shop assistant really helpful
Shop assistant really helpful, knowledgeable and friendly
30 czerwca 2026
Odpowiedź od ProCook - Bath
We're so glad you found our shop assistant helpful, knowledgeable, and friendly. We truly appreciate your kind feedback!
Odpowiedź od ProCook - Bath
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Great service and products
I’ve been to two pro cook stores as I’m setting up a new home.
Both times I had excellent service and advice from both staff members .
3 lipca 2026
Odpowiedź od ProCook - Bath
We're so pleased to hear you received excellent service and advice from our staff at both stores while setting up your new home. We appreciate your kind words!
Ceramic milk pan
I was looking for a milk pan without Teflon coating. Cooks had one with ceramic coating. Also stylish and reasonably priced.
2 lipca 2026
Odpowiedź od ProCook - Bath
We're so happy you found the perfect ceramic-coated milk pan with us! We appreciate your kind words about its style and value.
Staff very good
28 czerwca 2026
Odpowiedź od ProCook - Bath
We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.
Odpowiedź od ProCook - Bath
We are so glad to hear that our staff was helpful and informative during your visit. We truly appreciate your kind words!
Odpowiedź od ProCook - Bath
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was excellent and met your expectations!
This is my 3rd time in two months doing…
This is my 3rd time in two months doing shopping at Pro cook store in Bath. And the quality and the staff they always make me wanna come more❤️
30 czerwca 2026
Odpowiedź od ProCook - Bath
We are so happy to hear about your positive experiences with us! It's wonderful to know that our quality and staff keep you coming back. We truly appreciate your continued support!
Helpful and knowledgeable staff
The staff were so helpful and offered very useful advice on how to use the product safely and appropriately, which we found invaluable.
20 czerwca 2026
Communication with Bath shop was slow…
Communication with Bath shop was slow and hard work 😓
Staff could be more personable and friendly please.
Got there in the end!
Item itself is very good quality.
23 czerwca 2026
Odpowiedź od ProCook - Bath
We're sorry to hear about the communication difficulties and appreciate your feedback on our staff. We are addressing these points to improve. We're glad you like the item's quality!
Caste iron griddle
Beautifully displayed items ..my purchase was very reasonable for a cute, oval caste iron griddle with an Acacia wood holder ...£18!!!
20 czerwca 2026
Odpowiedź od ProCook - Bath
We're so glad you found our items beautifully displayed and are happy with your griddle and its great value! Thank you for your kind words.
Very helpful staff and good quality…
Very helpful staff and good quality products at a reasonable price
13 czerwca 2026
Odpowiedź od ProCook - Bath
We're so glad you enjoyed our products, prices, and found our staff helpful! Thank you.
Friendly and knowledgeable staff
Friendly and knowledgeable staff. Efficient delivery to our home
8 czerwca 2026
Odpowiedź od ProCook - Bath
We're so glad our staff was friendly and knowledgeable. We appreciate your kind words!
Excellent customer service
Excellent customer service.
Listened to our query carefully and provided very knowledgeable, expert advice about the options available - resulting in a very satisfied customer!
11 czerwca 2026
Odpowiedź od ProCook - Bath
We appreciate your kind words about our team.
Odpowiedź od ProCook - Bath
We're glad our team was helpful, knowledgeable, and kind with a smile.
Was able to inspect the filleting knife…
Was able to inspect the filleting knife and ask questions about it. Your staff are always very knowledgeable and helpful to.
14 czerwca 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.