PowaKaddy Recenzje 972

My Powakaddy Fx7 is very reliable and does what it says in the tin. I recently had am issue with the Motor Controller Board, Powakaddy support helped diagnose the problem, send me a link to a replacement part, and a video on how to install it; now the trolley is working fine again.

Excellent service received
Faulty button on my battery phoned the company arranged to pick up the battery and returned it back to me within 3 days. Always make sure you register your warranty

Adquirí un powakaddy (para 36 hoyos) en 2022 en Deportes Álvarez de la calle Diego de León, Madrid.
Obsolescencia programada!!! NO ha durado la batería de litio 3 años!!!
He llevado la batería a deportes Álvarez, pues según el vendedor, la iba a remitir a la empresa que importa las baterías desde CHINA, la empresa es VAVAAL 749 SL. supuestamente en Estepona.
El informe "técnico" que emite el importador de la batería, no incluye ni nº de serie de la batería, ni modelo, ni potencia, ni especificación técnica alguna... se limitan a decir que lamentan las molestias y que no puede arreglarse la batería.
En mi opinión ni la han abierto.
El mantenimiento ha sido impecable, siempre que se usó (aproximadamente una vez cada mes, en veramos con mayor frecuencia) se cargó la batería al 100% antes de guardarla.
NO SE HACEN CARGO, ni la reparan, ni nada... solución según ellos... a comprar una nueva batería

I recently bought the newest gps version the RX12
Had trouble syncing with the app
The powacaddy team were brilliant and got me up and running in no time
Ps: The RX12 is a great bit of kit
Gary Berry

Was just looking for a rain hood for a powakaddy bag.e mailed company yesterday and today Mike wilson has one in the post for me. An absolute gentleman to deal with. 5 stars.

Had a new rx10 3 weeks and packed up on 2nd hole - not experienced the customer service yet will have to ring tomorrow so let’s hope it exceeds the experience I’ve had with the trolley so far

Update - customer service so far excellent trolley going back thursday

My battery was playing up after 17 holes and was just under 5 years old. I called and immediately got through to a very helpful chap. He arranged a dpd pickup of my battery. 3 days later I received a brand new one! I wasn’t expecting that at all. Great service!

i will never buy another powakaddy, had the fw3 for a few years but had to retrieve my trolley from a river, a couple of ditches and several trees because of the button, it is absolutely lethal, the faintest accidental touch to the button and the trolleys off and running, the bearings on the front weel have been replaced at least half a dozen times as well

After golf last Saturday my PK lithium ( under warranty) battery would not charge ( red & green alternating flashing lights on the charger. On the same day I took it into the PK agent who confirmed a battery fault. The agent kindly boxed the battery up & suggested I phone PK on Monday. PK staff were sympathetic and helpful and arranged for DPD to collect the battery from my house on Tuesday PM. At 10am today (Friday) a new battery arrived! I’m very pleased with this service!

I bought a C2 golf trolley in 2017 but in 2019 they stopped making this model so there are no spare parts available from Powakaddy and you have to buy from outside dealers who normally take old ones apart .One handle unit which I require is £399.
What about global warming-manufacturers force you to buy new units where existing ones can easily be repaired.A disgrace that companies do not keep spare parts as they used to do for 10 years.Now they stop the moment they move onto the new trolley.
I will only use a firm that keeps stock

Staff very knowledgeable and friendly. Problem diagnosised /solved quickly replacement parts sent out straight away. Would highly recommend.

I recently purchased a Powakaddy FX1 & was having trouble registering the guarantee on trolley etc. I phoned you direct & spoke to Mike Wilson, he helped me to register product & was polite/helpful!! What a Credit he is to your company!! 👍👏🏌️🏌️

Excellent product and after care service
Been a PK owner for a good number of years now. Bought a new one last year and had a couple of issues with it. Rang PK direct and couldn't of been more helpful!! Alan and Mike, thanks so much for sorting out my minor issue quickly, very much appreciated

Köpte en Powakaddy CT8 GPS EBS.
Den låter som en anka när man går på fairway. Mycket störande. GPS är opålitlig och visar olika längder beroende på vilken skärm man har uppe. Greenview är ok med Hazard view visar fel. Regnskydd för bagen är så litet så alla klubbor får inte plats!
ÅNGRAR MITT KÖP

Have had to get a 2nd battery under warranty as the button switch broke again.

Service is terrible

Despite agreeing that I am entitled to a new battery it has taken weeks to get the replacement - still waiting

They used to have a service partner in Shankill in Dublin who was great to deal with. Now moved to Limerick and it is terrible with no clarity on resolution. Very frustrating to see something that was working get messed up.

Borrowed my wife’s Motocaddy when my Powakaddy let me down (again!). It was so much more stable, solid and easy to use.

I will not buy another Powakaddy - quality has tanked in both product and service.

Phone call answered promptly, James understood the problem outlined, offered great advice and support and ultimately solved the problem. Excellent.

Yesterday unfortunately my speed controller stopped working properly. Whilst on my way to the 19th hole I rang customer services and even though my trolley is now out of warranty they immediately sent me a new switch which arrived today. Great service, many thanks

Achat d’un chariot CT8 GPS en juillet 2024 à 1500€.
N’a jamais fonctionné en mode GPS l’électronique défectueuse.
Premier changement de poignée et d’écran un mois plus tard.
Après 4 parcours l’écran présente un décollement avec une bulle d’air en haut à gauche.
Deuxième changement d’écran en octobre 2024.
Je ne joue pas l’hiver je reprends en avril 2025 le GPS se fige sur le trou numéro 2 impossible de le relancer.
Je range le chariot dans le sac de protection PowaKaddy et lors de mon deuxième parcours je m’aperçois que l’écran a un impact en haut à gauche et que l’écran est fendu.
Retour en boutique pour expertise.
Je demande à la marque par l’intermédiaire du magasin un remplacement du chariot par un modèle sans écran car je n’en veux plus !
Moins de 10 parcours joués n’a jamais fonctionné et se casse sans raison.
Bref c’est tout simplement une marque à fuir !!!

Unfortunately I lost the remote for my trolley during a golf trip. I spoke with customer services on the phone and e mailed regarding my predicament. They vey kindly sent me a replacement control free of charge within a couple of days
That’s what I consider to be going above and beyond. I have nothing but positive things to say about the company and their representatives. Well done Powakaddy 👍👍👍👍👍

I recently contacted PowaKaddy technical support about an issue with my RX1 trolley, and unfortunately, the experience left me feeling far from reassured. The advice I received over the phone didn’t inspire much confidence that the problem would be resolved quickly or effectively. The process I was told to follow—potentially sending the trolley off multiple times for repairs—sounded incredibly inconvenient and not something I’m willing to go through.

After the call, I searched for “RX1” on Trustpilot, only to find countless reviews from other disgruntled customers who’ve faced similar ongoing issues with this model. Many reported having to send their trolleys back several times, with long waits and little resolution, which has only increased my concern.

For the price of this product, I expected far better reliability and a smoother support experience. As it stands, I’m extremely disappointed and hesitant about the road ahead in getting this resolved.