PowaKaddy Recenzje 972

What a great team at Powakaddy!!

They are a really helpful and professional setup. When I called today for some advice it was so nice to be treated as a human being, on the few occasions I have phoned this has always been the case. They offer really helpful advice to make sure you get the best long term use of their products.

Thank you

Nigel

Re Powacaddy ThermaMitts
I received these Mitts as a gift,
My trolley has no connection for this so I had to purchase a powerbank.
Having purchased to different powerbanks neither of them worked.
I contacted your servi e department in the UK and talked Daniel who was very helpful and kindly sent my a special extension cable.
I am delighted to confirm that the powarbank is working now.
Thank yo, Daniel, for your quick and professional response much appreciated

Peter Hembrecht
Dublin
Ireland

I've just had to replace a screen on my CT8 trolley. I can't thank powercaddy enough for their help with this process. They were with me providing guidance how to remove the screen to be returned, then the pick up process, repair, and return back to me was completed in 4 days. Superb service, well done powercaddy and thanks to Sam for the quick responses to my emails.

I have spoken with PowaKaddy directly twice in the last two weeks. Firstly to ask a technical question about connecting my phone/GPS connection but also at the same time they asked me if wanted to register the trolley. Which was very helpful and saved me time. Today I rang them about the cover for the GPS had torn in two pieces. The guy asked me send in my proof of purchase and a picture of the damaged cover. Within an hour they emailed to say a new one will be sent today and I received an email from the delivery company saying when it will be delivered.
Cannot fort the guys at PowaKaddy, polite, efficient and looking to help and assist the customer.
Oh yes, customer service which is becoming rare these days unless you deal with PowaKaddy.
Thanks for your help in all aspects.

Brought a ct8;power caddy in may 2022 been back to them 3 times regarding the handle fixed it properly on the 3 time all great go to use trolley last week only for the battery plug and play 36 hole not to work turns out it’s the switch,contacted power caddy unfortunately I didn’t register the battery ,I see that obviously they have had issues with the battery as have changed to a 5 year warranty must be a poor product design fault won’t do anything to help except buy another battery.
I took the back off and pulled the switch out it does work in a fashion but needs to be wiggled but when in casting the white circled bit on top off the switch is basically disintegrating ,it needs a better switch cover than what is provided I won’t be buying another one

Contacted Powakaddy in relation to a part required for my RX1. I received an immediate response from James who understood my issue and provided a solution - Customer Service at its finest and will make me continue to purchase Powakaddy products which I have used for more than 20 years.

Excellent service and prompt repair. I had an issue with the starting button on my battery (CT6 trolley) which was 2 and half years old. Battery was repaired very promptly under the 5 year warranty.
Particular shout-out and thanks to Sam who was great support.

Called in with a request for a spare part, answered immediately. Spares despatched same day. Great service thanks a lot

I brought a powakaddy ct10 ebs with all the bells and whistles, winter wheels, heated mitts, umbrella,etc.
I had a fault with the wheels that were replaced straight away I've also had a fault with my umbrella again replaced no problems. Many thanks to James

I contacted powerkaddy to enquire if my faulty battery was still under warranty. They promptly confirmed it was and arranged for it's return & after inspection they replaced it for me in a matter of days. I corresponded with the same person & he was very helpful. Brilliant service. Forgot to mention James the powerkaddy contact, thank you.

My PowaKaddy CT6 18 hole lithium is unreliable, malfunctional and hence substandard. Purchased Sept 2021. In October 2025 and January 2026 I had to spend £215 on replacing the handle and the motor controller. So I assume this product will require significant repair expenditure regularly, hence my advice is to look at alternative brands.

FX5 less than 18 months old, the top handle/display screen stopped working and had to be replaced. The trolley is not the quality product I thought it would be.

I have been playing golf for over 40 years, the last ten using a electric trolley at first the cheapest then purchased my first Powakaddy (worn that out) then purchased the CT6 this had been great until a week ago when it started making a lot of noise!

Could not believe how good the system was reference warranty fix, a box turned up at home rang Powakaddy again they arranged collection, less than a week later it was returned in full working order how simple 🥰
When done to all
John

I contacted PowaKaddy regarding an issue with my battery for the FX3.

Alan kept me updated via email and responded swiftly to my replies. He was also available via telephone when I had an issue with the courier who failed to turn up. This was escalated by PowaKaddy on my behalf and the battery was uplifted the next day.

The issue with the battery was identified and Alan advised that a replacement is on its way.

It was unfortunate that there was an issue with my battery, but it was dealt with promptly and with good customer service throughout.

James from power caddie dealt with our missing screws dilemma very promptly and with great efficiency

Spoke to James on the Technical Support team regarding my newly purchased CT6, he is extremely knowledgeable and was very helpful in dealing with my questions. Thankyou James

would like to praise powakaddy not only for there excellent products but also a brilliant after sales service. I recently had problem with my charger and Daniel in the support team dealt with it in the most considerate, fast, and efficient way. A proper company with top class values.

I had a new electric trolley for Christmas, but unfortunately the height adjusting locking nut was broken. I contacted Powerkaddy and spoke to James, who couldn't have been more helpful. He posted the replacement that day and I received it very quickly, allowing me to play the next day! This was a seamless process and the replacement fitted perfectly.... Thanks to the expert efficiency of Powerkaddy and their staff, thank you James.

I own a CT8 which I have had for a year. It has been back once for a noisy motor, battery status light failure and also a sticky on/off switch. All fixed BUT the on/off switch is useless compared to Motocaddy. It's press and hope. It's easier to wind speed to zero.
The winter wheels are also a waste of time - they fill with mud and then become impossible to clean. I've resorted to buying some hedgehog wheels instead. I won't buy another Powacaddy.

After 6 months I returned my CT6 back to PowaKaddy as my trolley was crunching and screeching, it has since been back 4 more times each time being returned saying they couldn’t find a fault even although they have replaced the motor, gearbox etc, the past twice I could hardly take it out the box as it had so much axle grease on it, my trolley is now 18 months old and is worse than ever, I am extremely disappointed in the service
When any item is purchased and there is a fault the company gets 2 chances to repair after that it has to be replaced as the item is not fit for purpose