Posthaste Recenzje 

292
Wynik TrustScore: 1.5 na 5

1,4

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Pickup (4:22PM 7/4/2026) Picked up in area Mt Wellington by Courier 107. Couriers home branch is Auckland Status (4:45PM 16/4/2026) Scanned in area Freight Office by Courier 1037. Couriers ho... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!

Reakcja na opinię

Oceniono na 2 z 5

Parcel was expected 26th. Tracking showed 'authorised delivery RD1' . When I rang to find out what this meant I was politely told it would be delivered by local teams. I was not made aware it would be... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Picked up 14 of July, said out for delivery 16th of July and didn’t come. Next day exact same thing on the 17th. It’s now July 21 and it hasn’t been delivered STILL. Still saying out for delivery 1... Zobacz więcej

Reakcja na opinię

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

292 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 74% z negatywnych recenzji

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1,4

Wszystkie recenzje

(292)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 66

Napisz recenzję
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Oceniono na 1 z 5

I am a commercial customer with two…

I am a commercial customer with two accounts with Post Haste - Hamilton and Tauranga. The service with regards to courier pickups is useless. Our customers are VERY unhappy with having paid for their courier service, our companies booking the pickups and the parcels still awaiting pickup 3 days and multiple re-books later. Shocking service and we have decided to cancel both our accounts

26 lutego 2025
Opinia niezależna
Logo Posthaste

Odpowiedź od Posthaste

Hi Amanda,

We sincerely apologise for the ongoing issues with your courier pickups. We understand how important reliable service is, especially for commercial customers, and we’re sorry to hear we’ve fallen short of expectations. We’d appreciate the opportunity to investigate this further and see if we can resolve the issue. Please reach out to us at PHL-HLZA-CUSTSERV@posthaste.co.nz if you’d be open to discussing this further.

Kind regards,
The team at Post Haste Group

Oceniono na 1 z 5

It’s been 10 days now waiting waiting!

It’s been 10 days now waiting waiting!! Useless courier company!! Never call back.. I get stuff from china quicker!!

19 lutego 2025
Opinia niezależna
Logo Posthaste

Odpowiedź od Posthaste

Hi Dave,

We sincerely apologise for the delay and lack of communication. We understand how frustrating this must be, and this is not the level of service we aim to provide. Please get in touch with us at PHG-AKLCS@posthaste.co.nz with your tracking details so we can investigate and provide an update as soon as possible.

Kind regards,
The team at Post Haste Group

Oceniono na 1 z 5

Deliberate misleading infofmation

My complaint seems to be a common one. On Saturday, I received 2 messages in quick succession. One was that the parcel was enroute and the second that it had been delivered to my "safe place."

That was simply not true. The package was delivered TODAY (Monday.) What a farce.

Their reply to my complaint was an apology for the "confusion" over the delivery date. I was not confused. They chose to flag my delivery has complete. It was not. I am not the only one with the same complaint.

10 lutego 2025
Opinia niezależna
Logo Posthaste

Odpowiedź od Posthaste

Hello Lynda,

We sincerely apologise for the confusion regarding your delivery updates. We understand how frustrating it must have been to receive incorrect tracking information. Our team is always working to improve our accuracy, and we appreciate your feedback. If you ever have a query with any of your future items, please feel free to reach out to our customer care team.

Kind regards,
The team at Post Haste Couriers

Oceniono na 1 z 5

Dont use post haste if you want timely deliveries

Post haste mark your delivery as complete and then dont deliver until days later. My other experience is that they will have it on board with courier and then just dont deliver and it goes back to the depot. I now avoid buying from companies who ship via post haste.

28 stycznia 2025
Opinia niezależna
Logo Posthaste

Odpowiedź od Posthaste

Hello Lena,

We’re sorry to hear about your experience and understand how frustrating delivery delays can be. This is certainly not the level of service we aim to provide. For any future or current queries you have with any parcels, please don’t hesitate to reach out to us at customer.services@posthaste.co.nz so we can investigate, and work towards a resolution.

We appreciate your feedback, as it helps us improve our service. We hope to have the opportunity to regain your trust in the future.

Kind regards,
The team at Post Haste Couriers

Oceniono na 5 z 5

Driver who delivered my parcel…

Driver who delivered my parcel yesterday was very polite and helpful! Appreciate the email letting me know my item was on it's way as well.

6 stycznia 2025
Opinia niezależna
Logo Posthaste

Odpowiedź od Posthaste

Hello Matthew,

Thank you for your kind words! We are delighted to hear this feedback for our driver, they work extremely hard for us and we appreciate you recognising their efforts. Providing great service is our priority, and your feedback means a lot to us. We look forward to delivering to you again in the future!

Best regards,
The team at Post Haste Couriers

Oceniono na 1 z 5

dodgy service. don't trust them.

absolutely dodgy. NZpost does not class my address as rural but this courier took 3 days extra saying 'i am rural'. they have introduced a new category and tell no one. worse they do not provide an update. I wrote to them asking delivery timeframe, and they tell you different to what is online e.g. they say 2-3 days and online says 1-2 days. i will recommend to the businesses i purchased from NOT TO USE THEM if they want me as a customer. Disgusting !

6 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

My parcel from aussie arrived quicker

Ordered irem dispatched from Auck on 12 December 2024, it took 7 days to reach hawkesbay, been sitting in Hb depot ever since, they don't reply to emails or phones It's now 2025!! I won't be buying off the company again if they continue to use post haste.

1 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Worst Record in New Zealand

Yes, it's definitely the worst one, all couriers drop the ball at times, but these really do take the cake. They have the worst record in failed delivery and lost parcels in all the jobs we have dealt with them. Not sure what to attribute it to but management is responsible.

16 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Utterly appalling

Utterly appalling. Charged a premium fee then took a week to deliver. On a Saturday whilst out so missed it. Then charges even more for a redelivery… in 3 more days time. Terrible!!

2 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great service!

I run an online business and rely on prompt and efficient service. Post Haste consistently delivers, with our courier driver David being reliable, friendly, and always awesome! Karen in the office is wonderful too, providing amazing service every time. Both Karen and David offer outstanding service with a smile.

We believe that being nice and efficient goes a long way in customer service. Our parcels are always collected promptly and reach our customers quickly. It means a lot to us! Thank you.

6 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Terrible company with no care or responsibility

Terrible company with no care for customers. My parcel was to be signed for. It was smashed on its 10 days in their "care" and rattled like a box of smarties. They didn't get a signature they just rammed it in the letterbox and took off. On complaint they wouldn't even apologize for not getting a signature let alone the 10 days to deliver and the breaking of the item. Useless, will never ever use them. They didn't even get back to me after logging a ticket. They are dishonest and don't care about service at all.

20 września 2024
Opinia niezależna
Oceniono na 1 z 5

Worst courier service ever

Worst courier service ever! Been waiting a week for my parcel, everyday theres excuses or delivery was unsuccessful, however they do not even call when they are “at the building”. They keep promising it will be delivered the next day, however nothing does come!!! 😡😡😡 please DO NOT USE THEM IF YOU WANT YOUR PARCELS TO ACTUALLY ARRIVE!!!!!

11 października 2024
Opinia niezależna
Oceniono na 1 z 5

appalling

The most unreliable and incompetent courier company in new plymouth, they can't even hold there own office now they tarnish nz couriers, a 2 day south island package spends longer in the local depot than original transit, if you could negative star a review I would, avoid if possible !

10 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Dishonest driver signed on my behalf &…

Dishonest driver signed on my behalf & didn't even leave at my address. My security camera which even shows my street didn't even pick up one of their vans within a 2hr time frame from when driver 902 said he'd delivered.

4 września 2024
Opinia niezależna
Oceniono na 1 z 5

sign on gate clearly says 'keep gate…

sign on gate clearly says 'keep gate closed' so my dogs dont run out on the road. pointed it out to the courier and he wanted to argue about it. cant only not read but doesn't want to do as the sign says ..left gate wide open and was debating with me all the way from my driveway to his van. Ignorant and rude and seemingly lacking in intelligence

3 września 2024
Opinia niezależna
Oceniono na 1 z 5

One describes this courier company, 'sh#t!'

One word describes this courier company, 'sh#t'! Poor customer service and 'non deliveries'. This will be the 3rd time within the week I've had to travel to Napier from Hastings to collect my undelivered parcel because the courier driver is 'useless'. 5 seperate non-deliveries this week. That's 'sh#t!'

15 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Website doesn't work

What a useless organisation. Got a card to say they'd called, with a reference number to go onto their website and arrange redelivery. Website form didn't work. Went to complain - that form doesn't work either!! Only alternative is to phone during office hours. Are they living in the mid-1990s? Truly pathetic.

6 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Went to the store to find a…light transporter

Went to the store to find a transporter, not a heavy wheelchair. Salesperson talked my husband and me into a heavy wheelchair that only had small wheels on the bottom and I could not control it from a sitting position. Called and tried to exchange for another lighter one that I could control. His reply was there’s nothing I can do since I took the plastic off the wheels and it’s used. I could not return it on Saturday because the store closed. Called the store at 9:30 A.M. on Monday. Wheelchair was unused.

29 lipca 2024
Opinia niezależna

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