Absolute garbage. The parcel has been going around my region for the past week (within 10-15km of my address). Then they've decided to send it somewhere else (100+ km away) and ask me to contact them... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Pickup (4:22PM 7/4/2026) Picked up in area Mt Wellington by Courier 107. Couriers home branch is Auckland Status (4:45PM 16/4/2026) Scanned in area Freight Office by Courier 1037. Couriers ho... Zobacz więcej
Reakcja na opinię
Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!
Reakcja na opinię
Parcel was expected 26th. Tracking showed 'authorised delivery RD1' . When I rang to find out what this meant I was politely told it would be delivered by local teams. I was not made aware it would be... Zobacz więcej
Reakcja na opinię
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 73% z negatywnych recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Went to the store to find a…light transporter
Went to the store to find a transporter, not a heavy wheelchair. Salesperson talked my husband and me into a heavy wheelchair that only had small wheels on the bottom and I could not control it from a sitting position. Called and tried to exchange for another lighter one that I could control. His reply was there’s nothing I can do since I took the plastic off the wheels and it’s used. I could not return it on Saturday because the store closed. Called the store at 9:30 A.M. on Monday. Wheelchair was unused.
Myra on the customer service line was…
Myra on the customer service line was amazing. I had 2 parcels not delivered & a card to call left (which was frustrating) and called to find out why the parcels weren't left as per delivery notes. She has gone above and beyond to make sure I get my deliveries.
Ridiculous service
Ridiculous service, operators can't even track their own couriers,and they expect the customer to do the same.
Spoke to an operator named D***,she was helpful in the beginning, but as I continued to call,she became more rude and would even put the phone down before I could say goodbye. Would never use this courier service ever again,totally a waste of salaries going through that place.would give 0 stars,but unfortunately 1 is the lowest......
Tossed package Into backyard over a wall
Instead of leaving the package outside the front door, they tossed the package over the back gate into my back yard. Twice! The first time the courier wrote a on the website “hidden in bushes”. I called and informed them where the front door is for the 2nd delivery, and it happened again the same day.
I will avoid this company if I can in the future, NZ Post is so much better.
The worst experiences - avoid !
This company is under the same group as Castle Parcels, if you want items to be collected or delivered avoid both these companies at all costs ! We tried giving them another shot after our bad experiences of the past, sadly the first dealings again showed how bad they are. We booked a courier 2 days in a row, and both times the courier never bothered to show. Again we're left explaining things to our customers. Avoid avoid avoid !!
Super fast delivery, but signature requirement ignored
Delivery was super fast. 1 star removed because the courier signed for it themselves instead of leaving a card - but I found my package safely tucked in the mailbox, so I'm still happy.
Why can't couriers read instructions?
Despite leaving instructions of what to do if the gate was locked, driver decided it was easier to leave a card and organise a time to re-deliver. Why is there never enough time for courier companies to do their job right the first time, but always enough time to attempt it twice? I am sure they rely on people giving up and opting to collect in person from the depot.
Signature Required is meaningless to them
Driver didn't even knock, just left the parcel at the door and signed the delivery tracking with a tick. This is not the first time, and neither is it the first time they have been caught in the act doing this. Not that they hang around long enough for me to get outside and bail them up about it.
Breach of terms and conditions and raises questions over company and personal integrity - Avoid.
The delivery driver signed my paperwork
When my package arrived, the package clearly states it has to be signed by the occupant of the house upon delivery. NOT signed by the delivery driver, then left on the front door step!
Pretty crap
Well, they did deliver it quickly but left it at the letterbox without even trying to knock on the door. For some reason the package was opened as well. I think we were lucky to receive it at all.
bad. bad. bad.
They are the absolute worst couriers in the South Island. They don't read or respect delivery instructions, even when they are written in caps and highlighted with yellow. It's like the drivers can't read. Or care. I've had instances when they left the parcel on my doorsteps, without even knocking. Had no idea they came. Found when I took out the trash. Last time they came to deliver outside of business hours, despite clear written instructions. I avoid them as much as I can.
amrinder singh run katikati
amrinder singh run katikati, always good service with smile
Katikati Driver Amrinder Singh
Katikati Driver Amrinder Singh, after a bit of a shakey start (To be expected in a new job), has proven himself to be Reliable, efficient and pleasant to deal with.
Raftec NZ ltd
Amrinder Singh - Run No. 914, Katikati
Amrinder is a conscientious and polite person who is efficient with his deliveries and quick to smile. He seems to enjoy his work and is keen to keep doing it.
Delivery guy who services us is…
Delivery guy who services us is fantastic. Always polite.
Nothing is ever a problem.
Amrinder Singh Run No 914.
Amrinder Singh on route 914 is a happy…
Amrinder Singh on route 914 is a happy positive face each morning. Very friendly and accommodating with a easy-going attitude. He brings a personal touch to his job with a professional attitude. A delight to deal with on a daily basis.
Really good services by the driver
Just want to share an experience with amrinder singh on the route number 914- katikati,
he is really awesome guy, always comes with the smile on his face, always greet nicely, deliver packages on time without any damages.
i wishes him continuous success ahead.
Shocking tracking system
Shocking tracking system. Nowhere could I enter the bloody tracking number, and the drop-down box is so complex that made me puke. Never use the company again!
3 working days plus a weekend
3 working days plus a weekend, 5 days have passed and my package from Avondale to Albany has not been received yet. When I called Posthaste, the operator looked like she was awake and had to spell the letters again for her multiple times.
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