Pickup (4:22PM 7/4/2026) Picked up in area Mt Wellington by Courier 107. Couriers home branch is Auckland Status (4:45PM 16/4/2026) Scanned in area Freight Office by Courier 1037. Couriers ho... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Pickup (4:22PM 7/4/2026) Picked up in area Mt Wellington by Courier 107. Couriers home branch is Auckland Status (4:45PM 16/4/2026) Scanned in area Freight Office by Courier 1037. Couriers ho... Zobacz więcej
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Poor delivery service! Parcel was collected on 29th of July and last update on tracking site was on the 30th. Its already 3rd of August but didn’t hear anything!
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Parcel was expected 26th. Tracking showed 'authorised delivery RD1' . When I rang to find out what this meant I was politely told it would be delivered by local teams. I was not made aware it would be... Zobacz więcej
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Picked up 14 of July, said out for delivery 16th of July and didn’t come. Next day exact same thing on the 17th. It’s now July 21 and it hasn’t been delivered STILL. Still saying out for delivery 1... Zobacz więcej
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W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 74% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Driver delivers to the wrong building then signs for it himself.
I have lost two packages because of this. Terrible service.

Odpowiedź od Posthaste
Incredibly poor service. Apparently the only courier company who struggles to cope with an automatic gate. Instead of buzzing for access, they just return package to depot. Waiting for a fourth attempt at delivery, having had multiple calls to resolve.
If there was a zero star to the service I would give so. Very rude customer service even poor is their delivery service. Over two days my parcel us on board. No sight of my parcel. I live in Hamilton city..You wonder what is going on. Such service should be shut down. The reason why the service ia used ia because some businesses use them for cheap price tags. Anything cheap is also unreliable. Avoid them

Odpowiedź od Posthaste
Link from seller connects to web site. Excellent. Goods collected, great. 36 hours later, goods may still be with pick up courier, because no updates at all. Take numbers visible on Poste Haste web page, from sellers link, which worked... And no combination works. And the Poste Haste page shows the number's format you should install from the package's label, they even provide pictures. This would be great if you had the package in your hand, then you can see the label on the package you're trying to trace...

Odpowiedź od Posthaste
Rude staff, rude operators when reporting the issue. Never using this service again.

Odpowiedź od Posthaste
I’ve never dealt with worse courier services in my life. Both Aramex and Post Haste:
Lie about deliveries – They mark parcels as "delivered" when they’re still sitting at a depot, unlike NZ Post only when its delivered.
Take 5+ days to move between depots – Meanwhile, NZ Post delivers the same parcels overnight (I’m RD1, so don’t blame "rural delays").
Horrible customer service – No responsibility taken, just excuses.
Proof? I can show dozens of tracking histories where:
✔️ NZ Post delivers overnight (98% success rate).
❌ Aramex/Post Haste takes 5 days to a week+, with fake "delivered" scans along the way.
Advice to others:
If a retailer uses these couriers, demand NZ Post or shop elsewhere.
If your package is "delivered" but missing, complain immediately—they’ll likely blame you.
To Aramex & Post Haste:
Stop false scanning and fix your broken logistics. NZ Post proves fast rural delivery is possible—you’re just cutting corners.
Hopeless service (Wellington Branch). Always a problem.

Odpowiedź od Posthaste
Had a small package sent overnight from Auckland to Mosgiel last Tuesday. I followed up today, the following Monday and told it would be delivered today, still waiting! As we live rural we had the parcel delivered to a town address for urgency, ha! Lack of updates and then incorrect info given. Looks like it sat in Auckland until this morning, so much for paying for overnight.
I ordered an expensive parcel and it was then delivered to the wrong address, then after a call with posthaste, the person said it should be delivered today which it has not been. I am still waiting on my package.

Odpowiedź od Posthaste
NZ Post have contracted Post Haste for rural delivery in my area and the service has noticeably declined. I’m currently chasing a package that is overdue for delivery to be told the driver attempted delivery today (untrue as I’ve been home all day). Very poor.

Odpowiedź od Posthaste
If your business contracted Post Haste I won't order anything.
EVERY TIME (current 4) there's an issue.
You have to contact Post Hast yourself and they will tell you a different story every time.
Useless and very frustrating especially if you're rural and are in need of your order (dog and cat food)

Odpowiedź od Posthaste
I dread whenever I get a tracking number for Post Haste. There's always a problem, from drivers too lazy to knock on the door when it's raining to packages being lost forever. The customer service team are unhelpful and unpleasant. They outright lie about having tried to deliver parcels. Today Sam, the customer service manager for Wellington, refused to put a complaint through. There's no point in emailing a complaint as it'd just land in her inbox. I'm going to have to get a camera just to prove delivery wasn't attempted at this rate. Incompetence from the top down.
Even though I paid for shipping, I was told to go down and pick up my package from a shoe store in U.Hutt (which was supposed to open at the dewey hour of 10am and actually managed to make it there by 10:05). Quaint, crappy and ridiculous. Pick a courier that can drop at NZ Post where everybody ELSE picks up their mail.

Odpowiedź od Posthaste
When I buy online and things are shipped with posthaste, they always take way longer to ship. Even when items are scanned in local area I never expect for to show up that day.

Odpowiedź od Posthaste
VERY disappointing service received. Had to collect 4 items and neglected to read the consignment document and thus left with only one. Definitely NOT a great experience.
We live 10 minutes from the Dunedin City centre and they would not deliver a parcel because "they haven't got a rural driver that services this area". Very poor performance considering they accepted the job and got paid for it.
IIt's been almost 2 whole weeks and my parcel still hasn't arrived because of the useless delivery service. I specifically requested a signature upon delivery, yet they just left a card without even bothering to call me. What's the point of having my contact details then?
I tried to arrange a redelivery using the card they left, paid an extra fee to choose a convenient delivery day when I would be home. But did they stick to that day? Of course not. They showed up early when I wasn't there and left another card without even attempting to call me.
When I called their office, the lady who answered was rude. She had the audacity to argue with me, claiming that my payment hadn't gone through their system and I couldn't schedule another redelivery. I asked for a pickup instead, and she promised to relocate the parcel and call me back. Well, it's now the third day and still no response.
Been on board with Courier for 2 days and still not delivered at 7pm second day. One day from Hamilton to Napier then next 2 days touring Napier in the back of a van. Hopefully 3rd day lucky 🤦♂️ Had same problem last week as well and had to contact supplier to give them a rocket.

Odpowiedź od Posthaste
Two parcels in two days to different addresses both signature required both dropped in doorway without even ringing the bell. Two different drivers so must be common practice in this company. Both on camera for proof.

Odpowiedź od Posthaste
I originally gave Post Haste a 1 star review. This is because my parcel was showing no update on the Post Haste tracking page, and because of the negative feedback posted by other customers. HOWEVER, my package was delivered today so now I have come back to change my review. The entire process took 3 days which is a normal time with all courier services. In my personal experience, the only issue I now have with Post Haste is there tracking page. Basically it said my package was sitting in Nelson today (I'm in Rotorua) and nothing was updated until after the package was delivered. So that caused me to think the worst, especially when I started reading the reviews here on Trustpilot. I believe the primary issue with Post Haste are the drivers who have a habit of not doing there job properly. Another possibility for delays is management, which to be fair is not the fault of the entire company. Am I happy overall? Yes, but I'm giving 4 stars because despite my package being delivered on time, it was confusing not seeing any updates and that caused me to be concerned when there was actually nothing to be concerned about. So I'm taking 1 star off for that reason.

Odpowiedź od Posthaste
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