Horrible service! Held my parcel for a month, few grams over stated weight, needed to add few pounds on my bill, without contacting me, till i started to make enquiries myself! Then provided wrong tra... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Horrible service! Held my parcel for a month, few grams over stated weight, needed to add few pounds on my bill, without contacting me, till i started to make enquiries myself! Then provided wrong tra... Zobacz więcej
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I tried this company for the first time , but got a 3rd Class service , item got lost in the post due to the COVID , they couldn’t find it although it was A tracked service Playing email tennis wi... Zobacz więcej
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My parcel was not picked up as promised. Nobody ever answers the phone. The company’s reply states that they tried to pick up the package yesterday. They definitely didn’t. We had three deliveries... Zobacz więcej
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They MUST change their return policy to be considered a valid option for posting parcels. Currently they will only accept returns up to 7 days after posting. Since most selling platforms allow buyer... Zobacz więcej
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Book your parcel online at much lower prices than all the major couriers. Fast efficient service and lowest cost on the web. Discounted parcel rates, cheap postage for ebay or personal parcels
15-17 Elms Vale Road, CT17 9NZ, Dover, Zjednoczone Królestwo
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
AVOID using this company,lost parcel (worth £500) 7 months ago and still haven't received any compensation for it.Not recommended....note(after this rate on website one hour later they finally contacted me and compensated by contract condition standard refund £50)

Odpowiedź od Postagesupermarket

Odpowiedź od Postagesupermarket
After a parcel was lost for over 5 months, (having no attempted delivery at all, so neither my customer or myself accountable for the failed delivery), I was after around 3 months sent compensation for the failed delivery. The parcel has now turned up at their depot and I am being asked to now pay to arrange a courier to bring the item back to me. Absolutely ridiculous and out of touch policy. I will be paying for the inconvenience of having a failed and delayed order going to my customer (making me look bad) for an item to have left the factory for 6 months and then returned, hopefully unopened. They say they don't have the facility to be able to send it back to me free of charge. No other brokers I have used have been so bad at dealing with lost items. I have another parcel lost for 5 months currently, they have refunded the failed delivery cost a couple of weeks ago, but the item is still missing.
Cheap, but they clearly make their money back in other ways.

Odpowiedź od Postagesupermarket

Odpowiedź od Postagesupermarket
I've used Postage Supermarket for over nine years and found the service to be very reliable and the staff are extremely helpful. Thank you!

Odpowiedź od Postagesupermarket
Have used postage supermarket several times, before and never had a problem but this time very disappointed. I realise there will be delays at present but my parcel was collected on 22.3.20 for delivery to South Korea, tracking number LTN111088796N1 and as far as I can see location is BEBRUA,
have tried phoning and emailing but no reply, would just like to know where it is and some idea of delivery time as it is birthday cards and presents for my daughters birthday on the 13th.

Odpowiedź od Postagesupermarket
Parcel got to Thailand in 10 days brilliant service
I am possibly Postage Supermarkets longest using customer having used this company for well over 15 years and saving thousands of pounds in this time. Postage Supermarket is an intermediary / agent for a number of postage companies including ParcelForce, DHL, TNT, dpd and more (you should always read these companies terms and conditions before sending items as they apply)
The Staff at Postage Supermarket are friendly, helpful and professional in what they do. A fantastic company that has gone from strength to strength over the years.
Thank you to all the team at Postage Supermarket.
Andy W.

Odpowiedź od Postagesupermarket
I sent a very large parcel from the UK to Japan by sea freight, and it got there safe and sound with no problems.

Odpowiedź od Postagesupermarket
Booked a collection, but didn't receive any confirmation email or time that they will collect my parcel so I am stuck in the house on my last day in UK. The office isn't picking up any calls.
Hiromi Degura

Odpowiedź od Postagesupermarket
Appalling complaints service - Item arrived broken on 20th Jan 2020, spoke to Rachel who asked for photos & details - sent in next day 21st Jan - she said it would take up to 30 days to resolve claim. Chased on 26th Feb having heard nothing Rachel said she would get back to me - she did not - chased again 11 March spoke to Michelle. 12th March e-mail from Rachel rejecting the claim as item was ceramic & that is prohibited. Why did she not just tell me that on 20th Jan, instead of wasting mine & the recipients time! Having now read the prohibited items list I doubt you could find anything you are allowed to post with Postage Supermarket! so I suspect they ever pay for damage - Strongly recommend you DO NOT use this business

Odpowiedź od Postagesupermarket
We use Postage supermarket a lot and have always had excellent service. Their website is well set out and this makes it straight forward to use.

Odpowiedź od Postagesupermarket
Excellent, very friendly helpful service when I had to contact them recently.

Odpowiedź od Postagesupermarket
I have two boxes stalled in transit in the uk. I have sent two emails seeking an explanation, but no reply. I am completely in the dark! They are LTN108971407N1 and LTN109605496N1.
Chama

Odpowiedź od Postagesupermarket
This is a wonderful service - jut what we need in the UK for heavy parcels. I have used them twice now UK to Cyprus and both times the parcel has arrived earlier than expected. With my first experience I found their process quite confusing but after a quick phone call to very helpful and friendly staff I quickly grasped how to do things. The second parcel was a lot easier. Will definitely use them again, especially with a grandson living abroad. Thanks to all at Postage Supermarket.

Odpowiedź od Postagesupermarket
Great service. Use ever time l have to send large parcels to customers both in the UK and abroad. Staff are very helpful.

Odpowiedź od Postagesupermarket
NEVER WASTE YOUR TIME AND SINGLE PENNY WITH POSTAGE SUPERMARKET.
I was too naive to trust them and it turned out to be a the worst customer service I have ever experienced.
It turns out they have terrible working relationships with those real delivery companies. And if anything happens they blame you, blame the delivery company and they look for scapegoat but themselves did nothing wrong but ask you pay for your returning from their website again?! How shameless!?

Odpowiedź od Postagesupermarket
Brilliant. Arrived to Korea South in eight days. No problems with communication. Would use them again.

Odpowiedź od Postagesupermarket
Sent a parcel to Israel
Excellent service
Tracked all the way
Cheapest by half on other couriers
Highly recommend

Odpowiedź od Postagesupermarket
The worst courier company that can exist. DON'T waste your time and money, they lose your packages, their locker rooms are blocked, with the staff is very difficult to communicate.
Do not have the impression that you will save money with them, they are cheap and very very low quality.
The horrible services, very disappointed!

Odpowiedź od Postagesupermarket
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