Postagesupermarket Recenzje 

399
Wynik TrustScore: 1 na 5

1,2

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Horrible service! Held my parcel for a month, few grams over stated weight, needed to add few pounds on my bill, without contacting me, till i started to make enquiries myself! Then provided wrong tra... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I tried this company for the first time , but got a 3rd Class service , item got lost in the post due to the COVID , they couldn’t find it although it was A tracked service Playing email tennis wi... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

My parcel was not picked up as promised. Nobody ever answers the phone. The company’s reply states that they tried to pick up the package yesterday. They definitely didn’t. We had three deliveries... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They MUST change their return policy to be considered a valid option for posting parcels. Currently they will only accept returns up to 7 days after posting. Since most selling platforms allow buyer... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Przesyłki kurierskie

Informacje przekazane przez różne źródła zewnętrzne

Book your parcel online at much lower prices than all the major couriers. Fast efficient service and lowest cost on the web. Discounted parcel rates, cheap postage for ebay or personal parcels


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

399 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,2

Wszystkie recenzje

(399)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

AVOID using this company,lost parcel…

AVOID using this company,lost parcel (worth £500) 7 months ago and still haven't received any compensation for it.Not recommended....note(after this rate on website one hour later they finally contacted me and compensated by contract condition standard refund £50)

3 czerwca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Sebastian,

Thank you for your feedback.

As you know we have been dealing with the courier regarding this matter, we are working extremely hard to rectify the issue.

We understand that your frustration with in this matter and we hope to have it resolved soon.

The Postage Supermarket Team.

Oceniono na 5 z 5

Excellent service

Excellent service, great prices

1 czerwca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 1 z 5

After a parcel was lost for over 5…

After a parcel was lost for over 5 months, (having no attempted delivery at all, so neither my customer or myself accountable for the failed delivery), I was after around 3 months sent compensation for the failed delivery. The parcel has now turned up at their depot and I am being asked to now pay to arrange a courier to bring the item back to me. Absolutely ridiculous and out of touch policy. I will be paying for the inconvenience of having a failed and delayed order going to my customer (making me look bad) for an item to have left the factory for 6 months and then returned, hopefully unopened. They say they don't have the facility to be able to send it back to me free of charge. No other brokers I have used have been so bad at dealing with lost items. I have another parcel lost for 5 months currently, they have refunded the failed delivery cost a couple of weeks ago, but the item is still missing.
Cheap, but they clearly make their money back in other ways.

1 czerwca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank you for your review and for placing your booking through Postagesupermarket.


We apologize for any inconvenience this may be causing.

Many thanks,
The Postagesupermarket Team

Oceniono na 5 z 5

Smooth service

Smooth service, helpful, very easy to use snd navigate!

2 maja 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 5 z 5

I've used Postage Supermarket for over…

I've used Postage Supermarket for over nine years and found the service to be very reliable and the staff are extremely helpful. Thank you!

1 maja 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 2 z 5

Poor customer service

Have used postage supermarket several times, before and never had a problem but this time very disappointed. I realise there will be delays at present but my parcel was collected on 22.3.20 for delivery to South Korea, tracking number LTN111088796N1 and as far as I can see location is BEBRUA,
have tried phoning and emailing but no reply, would just like to know where it is and some idea of delivery time as it is birthday cards and presents for my daughters birthday on the 13th.

10 kwietnia 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank you for your review and for placing your booking through Postagesupermarket.

We are placing an enquiry with Landmark to get an update on you package, as soon as we have a reply we will email you with the details.

We sincerely apologise for any inconvenience this may be causing, unfortunately Covid-19 has caused uncertain and unavoidable delays worldwide.

Many thanks,

The Postagesupermarket Team

Oceniono na 5 z 5

Long Associated Customer. Save Loads of Money on Postage

I am possibly Postage Supermarkets longest using customer having used this company for well over 15 years and saving thousands of pounds in this time. Postage Supermarket is an intermediary / agent for a number of postage companies including ParcelForce, DHL, TNT, dpd and more (you should always read these companies terms and conditions before sending items as they apply)
The Staff at Postage Supermarket are friendly, helpful and professional in what they do. A fantastic company that has gone from strength to strength over the years.
Thank you to all the team at Postage Supermarket.
Andy W.

24 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Mr Wooler,

Thank you so much for your wonderful review and kind words. Here at Postage Supermarket we value our long standing customers.

Thank you for your continued support throughout the years

Many thanks

Postage Supermarket Tesm

Oceniono na 5 z 5

I sent a very large parcel from the UK…

I sent a very large parcel from the UK to Japan by sea freight, and it got there safe and sound with no problems.

20 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank you for your review and kind words.

We look forward to your future custom

Many thanks

Postage Supermarket Team.

Oceniono na 3 z 5

No collection time

Booked a collection, but didn't receive any confirmation email or time that they will collect my parcel so I am stuck in the house on my last day in UK. The office isn't picking up any calls.

Hiromi Degura

18 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank your for your email.

Our phone lines are on and we are here and available to take calls today. Our terms and conditions do state collection times are between 8am and 6pm. All information is available on our website.

Many thanks

Postage Supermarket team

Oceniono na 1 z 5

Appalling complaints service

Appalling complaints service - Item arrived broken on 20th Jan 2020, spoke to Rachel who asked for photos & details - sent in next day 21st Jan - she said it would take up to 30 days to resolve claim. Chased on 26th Feb having heard nothing Rachel said she would get back to me - she did not - chased again 11 March spoke to Michelle. 12th March e-mail from Rachel rejecting the claim as item was ceramic & that is prohibited. Why did she not just tell me that on 20th Jan, instead of wasting mine & the recipients time! Having now read the prohibited items list I doubt you could find anything you are allowed to post with Postage Supermarket! so I suspect they ever pay for damage - Strongly recommend you DO NOT use this business

12 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Paul,

Thank you for your message.

Please accept our apologies for the inconvenience this matter has caused you. We do ask when placing the booking that all senders read the list of prohibited items and terms and conditions before shipping.

The list of prohibited items are provided to us by the couriers themselves, unfortunately we have no control over this

Many thanks

The Postage Supermarket Team

Oceniono na 5 z 5

We use Postage supermarket a lot and…

We use Postage supermarket a lot and have always had excellent service. Their website is well set out and this makes it straight forward to use.

11 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Mr Goggin

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 5 z 5

Excellent

Excellent, very friendly helpful service when I had to contact them recently.

11 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 2 z 5

I have two boxes stalled in transit in…

I have two boxes stalled in transit in the uk. I have sent two emails seeking an explanation, but no reply. I am completely in the dark! They are LTN108971407N1 and LTN109605496N1.

Chama

10 marca 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Mrs McCarthy,

Thank you for your message.

We can see from previous emails that 3 of your item were delivered to the recipient but one is being returned as over sized. We did respond to you email on 03/03 and 06/03 to advise of this and we would update you as soon as this item arrived in our Depot.

Please accept our apologies for the inconvenience caused by Landmark.

Many thanks

Postage Supermarket

Oceniono na 5 z 5

Excellent service

This is a wonderful service - jut what we need in the UK for heavy parcels. I have used them twice now UK to Cyprus and both times the parcel has arrived earlier than expected. With my first experience I found their process quite confusing but after a quick phone call to very helpful and friendly staff I quickly grasped how to do things. The second parcel was a lot easier. Will definitely use them again, especially with a grandson living abroad. Thanks to all at Postage Supermarket.

14 stycznia 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 5 z 5

Great service

Great service. Use ever time l have to send large parcels to customers both in the UK and abroad. Staff are very helpful.

9 stycznia 2020
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello Maddy

Thank you very much for your kind words and positive review.

We look forward to your future custom through Postage Supermarket.

Many thanks,

The Postage Supermarket Team

Oceniono na 1 z 5

NEVER WASTE YOUR TIME AND SINGLE PENNY…

NEVER WASTE YOUR TIME AND SINGLE PENNY WITH POSTAGE SUPERMARKET.

I was too naive to trust them and it turned out to be a the worst customer service I have ever experienced.

It turns out they have terrible working relationships with those real delivery companies. And if anything happens they blame you, blame the delivery company and they look for scapegoat but themselves did nothing wrong but ask you pay for your returning from their website again?! How shameless!?

31 grudnia 2019
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank you for your review and for placing your booking through Postagesupermarket.


Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you.

Apologies for any inconvenience this may be causing.

Many thanks,
The Postagesupermarket Team

Oceniono na 5 z 5

Brilliant

Brilliant. Arrived to Korea South in eight days. No problems with communication. Would use them again.

21 listopada 2019
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Thank you for the review, we look forward to you future custom

Oceniono na 5 z 5

Sent a parcel to Israel

Sent a parcel to Israel
Excellent service
Tracked all the way
Cheapest by half on other couriers
Highly recommend

8 listopada 2019
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Thank you for the feedback and we look forward to receiving your custom in the future

Oceniono na 1 z 5

The worst courier company that can…

The worst courier company that can exist. DON'T waste your time and money, they lose your packages, their locker rooms are blocked, with the staff is very difficult to communicate.
Do not have the impression that you will save money with them, they are cheap and very very low quality.
The horrible services, very disappointed!

8 listopada 2019
Opinia niezależna
Logo Postagesupermarket

Odpowiedź od Postagesupermarket

Hello,

Thank you for your review and for placing your booking through Postagesupermarket.

Please contact our customer service team through email (customer.service@postagesupermarket.com) and they will be able to look into this further for you and get this resolved as soon as possible.

Apologies for any inconvenience this may be causing, we hope to get this rectified as soon as possible for you.

Many thanks,

The Postagesupermarket Team

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