Pooch & Mutt Recenzje 

2094
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have recently bought the sensitivity dry food, health and digestion wet food. Health and digestion supplements with the joint ones too. My dog used to have upset bellies quite often with different f... Zobacz więcej

Oceniono na 4 z 5

Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Zobacz więcej

Oceniono na 5 z 5

I’ve been using the Pooch & Mutt Calm & Relaxed treats with Ares and they’re definitely a favourite! He gets so excited every time I open the bag and happily does absolutely anything for one. I love t... Zobacz więcej

Oceniono na 1 z 5

Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny
  2. Sklep z karmą dla zwierząt
  3. Sklep z artykułami dla zwierząt

Napisane przez firmę

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 58% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(2094)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 844

Napisz recenzję
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Oceniono na 5 z 5

Great customer service

I made an enquiry following an unexpected delay in my delivery. This was immediately rectified and the order was prioritised for delivery the next day...with an added treat! Fab customer service - thank you Bianca.

17 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! We're sorry again for the delay, but we're so pleased Bianca was able to get everything sorted quickly. We'll be sure to pass on your kind words, and we hope your pup enjoyed the extra treat! 💜

Jess

Oceniono na 1 z 5

Great for sensitive tummies but DPD broke gate

Re your reply below stating the Pooch and Mutt team have already been in contact, I’ve not been contacted regarding this so I’ve reduced the rating temporarily in the hope you’ll see this. Please would you let me know how to get in contact with the relevant department. Thank you.

Absolutely love this brand, my beloved dog Rosa has a sensitive tummy and this brand is the only one that she’s happy with so thank you so much for this. However the delivery (DPD) even though really fast to arrive, broke the lock off my gate (I have no photographic evidence so can’t complain), Rosa is an escape artist so I now have my heavy bin in the way to prevent it from opening and with disabilities this isn’t ideal as this gate needs to be used.

12 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review, and we’re really glad Rosa is doing so well on our food, especially with her sensitive tummy.

We’re very sorry to hear about the issue with your gate and understand how frustrating and difficult that must be, particularly given your circumstances. We can see the team have already been in contact regarding this and will make sure it’s properly looked into with DPD.

Thanks again for taking the time to share your experience and for your continued support, it means a lot. 💜

Jess

Oceniono na 5 z 5

Love the fish chews!

Pur visla goes nuts for the fish chews, keep him busy for a while too!

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so happy to hear your Vizsla loves our Fish Chews, they're clearly keeping him happily occupied too! 😊

Jess

Oceniono na 5 z 5

Every company needs a Jess

I'm quite a new customer to Pooch & Mutt, the products I've bought so far have been devoured by my dogs , so already a big fan .
My review today is actually about Jess from their customer service department.
I had an issue yesterday, sent an email after 4pm , wasn't expecting a response for a couple of days ,but in less than 24 hours and a couple of very quickly responded to emails, everything had been sorted .
Every business needs a Jess !!
One happy customer and more importantly 3 happy dogs.

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! I'm so glad I could help get everything sorted for you, and it was a pleasure chatting with you. It's even better to hear your three pooch's are loving their Pooch & Mutt goodies. Thanks again for your kind words, they've really made my day! 💜

Jess

Oceniono na 5 z 5

Our dogs love pooch & mutt

Our dogs love pooch & mutt!
I have a subscription to pooch & mutt for our dogs and they love it, they are in great condition and their coats are beautiful! I had an issue with our delivery due to our road being closed. I emailed them and got a response the same day, they sent an urgent replacement straight away 😊 no complaints at all!

16 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear your dogs are thriving on our food and looking their best. We're also pleased we could get your replacement sorted quickly. Thank you for your continued support!

Jess

Oceniono na 5 z 5

My puppy loves the treats and she’s mad…

My puppy loves the treats and she’s mad for the spirulina dental sticks . We got her the probiotic and her poo looks fine now ( it used to be quite runny before) . Had an issue with an order - got some wrong stuff and missing items , but I emailed their customer service and Bianca was very helpful and quickly resolved the issue! Thx Bianca ! We will defo continue buy pooch and mutt for our doggy

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear your puppy is loving the treats, Spirulina Dental Sticks and probiotics. We're also pleased Bianca was able to resolve your order issue quickly. Thank you for your continued support, we'll be sure to pass your kind words on to her! 💜

Jess

Oceniono na 3 z 5

Dental sticks have changed

Stocked up on about 5 packs of my dogs favourite peanut butter dental sticks and the recipe must have changed because they are a different colour slightly and she won’t touch them :(

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your review! Our recipes haven’t changed, but you may notice slight natural variations in colour between batches due to the natural ingredients we use. We’re sorry to hear your dog isn’t enjoying this pack, and we really appreciate your feedback. 🐾

Jess

Oceniono na 5 z 5

My dog has been having pooch and mutt…

My dog has been having pooch and mutt for years now. Prior to trying pooch and mutt he would go off all new foods after a few weeks but we’re still going strong years later. Whilst being fed pooch and mutt we also learnt he has an allergy to some proteins but luckily they have so many different options to choose from we’ve been able to continue to use it.

15 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear your dog has been enjoying Pooch & Mutt for so many years, and that our range has made it easier to find options that work with his allergies. Thank you for your continued support! 😊

Jess

Oceniono na 5 z 5

Excellent customer service

Excellent customer service and timely response to queries.
We have the supplement for joint support which seems to be helping ☺️

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so pleased you've had a great experience with our customer service, and it's wonderful to hear our Joint Support supplement seems to be helping.

Jess

Oceniono na 5 z 5

My two dogs love this food (and treats)

My Shih Tzu has loved their treats since a pup, then went on the slim & slender food after gaining weight during covid and has been on their food ever since. When we adopted our senior dog she also went on the food and loved it. She was diagnosed with kidney disease in 2023 and went onto their renal food improving her numbers immediately and I hold it responsible for keeping her disease stable for the last three years.

15 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for sharing your story. We're so pleased to hear your Shih Tzu has loved our food and treats over the years, and we're especially glad our Renal diet has been able to support your senior pooch following her diagnosis. Wishing both your dogs continued health and happiness, and thank you for being part of the Pooch & Mutt family. 💜

Jess

Oceniono na 5 z 5

Forever a lover of Pooch and Mutt

Forever a lover of Pooch and Mutt. No rubbish, especially when it comes to the quality of their food, knowledge and customer service. you can tell they are an expert (and friendly) bunch. Thank you for always supplying me and Ted with the best food and service🐶🐾

15 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your kind words and continued support! It means the world to us to hear that you and Ted have had such a great experience with our food and customer service. We're so grateful to have you both as part of the Pooch & Mutt family. 💜

Jess

Oceniono na 5 z 5

My dog loves pooch and mutt wet and dry…

My dog loves pooch and mutt wet and dry food and always cleans her bowl every time.
When I order the food come within two days

13 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear your pooch loves both our wet and dry food, and it's great to know you've been happy with our speedy delivery too. ☺️

Jess

Oceniono na 1 z 5

Changed branding and changed…

Changed branding and changed ingredients. I have a Husky that after the change her whole face swelled up, tear stains and stopped wanting to eat, was lethargic and depressed. The food is not good, dont risk it.

13 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Feeding for 5 years

I’ve been feeding Pooch & Mutt for over 5 years now and love how the company has continued to grow and develop. There have been plenty new products over the last few months too and it’s been great to add some more variety to my dogs diet.

12 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your continued support! We're delighted to hear you've been with us for over 5 years, and it's wonderful to know your pooch's are enjoying the newer additions to our range. We really appreciate your kind words! 💜

Jess

Oceniono na 5 z 5

Tasty healthy treats

Tasty healthy treats! My cocker has a sensitive stomach and these treats have been great. She absolutely loves the cheddar cheese dental sticks

12 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear our treats have been a great fit for your pooch's sensitive tummy, and that the Cheddar Cheese Dental Sticks are such a favourite! 🤩

Jess

Oceniono na 5 z 5

My mini poodle is a huge fan of the…

My mini poodle is a huge fan of the treats and they have been really good on her stomach too. Super quick delivery which is always appreciated!

9 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so pleased to hear your pooch loves our treats and that they've been gentle on her tummy. It's great to know you've been happy with our speedy delivery too!

Jess

Oceniono na 4 z 5

Good product and delivery

Good product and delivery. Had to search the net for contact details.

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your review! We're glad you're happy with the product and delivery. Our contact details can be found on our Contact Us page on our website, but we're always here to help if you need anything. Thanks for your support! 💜

Jess

Oceniono na 5 z 5

A** Toffee absolutely loves Pooch and…

A** Toffee absolutely loves Pooch and Mutt treats. We love how excited she gets when the treats come out. Her faves are the meaty skin and coat treats!

9 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so happy to hear Toffee gets so excited for her treats, and it's great to know the Meaty Skin & Coat treats are her favourite!

Jess

Oceniono na 5 z 5

My dogs love their Pooch & Mutt…

My dogs love their Pooch & Mutt products…. We use all their treats, the dogs have never turned one down!! Also use the supplements, the joint and bone care powder, and the joint tablets, after one of ours had IVDD 3 times, 4 years ago….. we also use the small dog kibble …. But their absolute favourite, is the Christmas range, the main fav, the advent calendar!!!

9 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review. We're sorry to hear one of your pooch's has been through so much, and we're really pleased our joint supplements have been able to support them. It’s wonderful to hear your pooch's enjoy so many of our products and we're especially glad the Advent Calendar is their favourite! ❤️

Jess

Oceniono na 5 z 5

Highly recommended for anyone looking for high-quality dog food

We've been using Pooch & Mutt for our dogs for quite a while now, and we've been really impressed with both the products and the service.

One of the things we love most is the variety available. Our dogs have different dietary needs, including allergies, so it's great to have so many tailored options that suit each of them without compromising on quality.

We're also big fans of the dental powder. Since using it, we've noticed a visible improvement in how clean our dogs' teeth are, and it's become a staple in our dogs routine.

The customer service has been excellent too. Delivery is always quick, and whenever we've had questions about products, the team has responded promptly with helpful, knowledgeable advice.

Most importantly, the quality of the food speaks for itself. Our dogs clearly enjoy it, and we've noticed a significant improvement in their digestion, with much firmer stools and overall better gut health.

Highly recommended for anyone looking for high-quality dog food and supplements backed by excellent customer service.

8 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your wonderful review! We're delighted to hear our tailored range has been a great fit for your pooch's, and that you've seen such positive results with their digestion and our Dental Powder. It also means a lot to know our team has been able to help along the way. Thank you for your continued support! 💜

Jess

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