I have recently bought the sensitivity dry food, health and digestion wet food. Health and digestion supplements with the joint ones too. My dog used to have upset bellies quite often with different f... Zobacz więcej
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Zobacz, co mówią recenzenci
Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Zobacz więcej
I’ve been using the Pooch & Mutt Calm & Relaxed treats with Ares and they’re definitely a favourite! He gets so excited every time I open the bag and happily does absolutely anything for one. I love t... Zobacz więcej
Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Dane kontaktowe
Zjednoczone Królestwo
- www.poochandmutt.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
I made an enquiry following an unexpected delay in my delivery. This was immediately rectified and the order was prioritised for delivery the next day...with an added treat! Fab customer service - thank you Bianca.

Odpowiedź od Pooch & Mutt
Great for sensitive tummies but DPD broke gate
Re your reply below stating the Pooch and Mutt team have already been in contact, I’ve not been contacted regarding this so I’ve reduced the rating temporarily in the hope you’ll see this. Please would you let me know how to get in contact with the relevant department. Thank you.
Absolutely love this brand, my beloved dog Rosa has a sensitive tummy and this brand is the only one that she’s happy with so thank you so much for this. However the delivery (DPD) even though really fast to arrive, broke the lock off my gate (I have no photographic evidence so can’t complain), Rosa is an escape artist so I now have my heavy bin in the way to prevent it from opening and with disabilities this isn’t ideal as this gate needs to be used.

Odpowiedź od Pooch & Mutt
Love the fish chews!
Pur visla goes nuts for the fish chews, keep him busy for a while too!

Odpowiedź od Pooch & Mutt
Every company needs a Jess
I'm quite a new customer to Pooch & Mutt, the products I've bought so far have been devoured by my dogs , so already a big fan .
My review today is actually about Jess from their customer service department.
I had an issue yesterday, sent an email after 4pm , wasn't expecting a response for a couple of days ,but in less than 24 hours and a couple of very quickly responded to emails, everything had been sorted .
Every business needs a Jess !!
One happy customer and more importantly 3 happy dogs.

Odpowiedź od Pooch & Mutt
Our dogs love pooch & mutt
Our dogs love pooch & mutt!
I have a subscription to pooch & mutt for our dogs and they love it, they are in great condition and their coats are beautiful! I had an issue with our delivery due to our road being closed. I emailed them and got a response the same day, they sent an urgent replacement straight away 😊 no complaints at all!

Odpowiedź od Pooch & Mutt
My puppy loves the treats and she’s mad…
My puppy loves the treats and she’s mad for the spirulina dental sticks . We got her the probiotic and her poo looks fine now ( it used to be quite runny before) . Had an issue with an order - got some wrong stuff and missing items , but I emailed their customer service and Bianca was very helpful and quickly resolved the issue! Thx Bianca ! We will defo continue buy pooch and mutt for our doggy

Odpowiedź od Pooch & Mutt
Dental sticks have changed
Stocked up on about 5 packs of my dogs favourite peanut butter dental sticks and the recipe must have changed because they are a different colour slightly and she won’t touch them :(

Odpowiedź od Pooch & Mutt
My dog has been having pooch and mutt…
My dog has been having pooch and mutt for years now. Prior to trying pooch and mutt he would go off all new foods after a few weeks but we’re still going strong years later. Whilst being fed pooch and mutt we also learnt he has an allergy to some proteins but luckily they have so many different options to choose from we’ve been able to continue to use it.

Odpowiedź od Pooch & Mutt
Excellent customer service
Excellent customer service and timely response to queries.
We have the supplement for joint support which seems to be helping ☺️

Odpowiedź od Pooch & Mutt
My two dogs love this food (and treats)
My Shih Tzu has loved their treats since a pup, then went on the slim & slender food after gaining weight during covid and has been on their food ever since. When we adopted our senior dog she also went on the food and loved it. She was diagnosed with kidney disease in 2023 and went onto their renal food improving her numbers immediately and I hold it responsible for keeping her disease stable for the last three years.

Odpowiedź od Pooch & Mutt
Forever a lover of Pooch and Mutt
Forever a lover of Pooch and Mutt. No rubbish, especially when it comes to the quality of their food, knowledge and customer service. you can tell they are an expert (and friendly) bunch. Thank you for always supplying me and Ted with the best food and service🐶🐾

Odpowiedź od Pooch & Mutt
My dog loves pooch and mutt wet and dry…
My dog loves pooch and mutt wet and dry food and always cleans her bowl every time.
When I order the food come within two days

Odpowiedź od Pooch & Mutt
Changed branding and changed…
Changed branding and changed ingredients. I have a Husky that after the change her whole face swelled up, tear stains and stopped wanting to eat, was lethargic and depressed. The food is not good, dont risk it.
Feeding for 5 years
I’ve been feeding Pooch & Mutt for over 5 years now and love how the company has continued to grow and develop. There have been plenty new products over the last few months too and it’s been great to add some more variety to my dogs diet.

Odpowiedź od Pooch & Mutt
Tasty healthy treats
Tasty healthy treats! My cocker has a sensitive stomach and these treats have been great. She absolutely loves the cheddar cheese dental sticks

Odpowiedź od Pooch & Mutt
My mini poodle is a huge fan of the…
My mini poodle is a huge fan of the treats and they have been really good on her stomach too. Super quick delivery which is always appreciated!

Odpowiedź od Pooch & Mutt
Good product and delivery
Good product and delivery. Had to search the net for contact details.

Odpowiedź od Pooch & Mutt
A** Toffee absolutely loves Pooch and…
A** Toffee absolutely loves Pooch and Mutt treats. We love how excited she gets when the treats come out. Her faves are the meaty skin and coat treats!

Odpowiedź od Pooch & Mutt
My dogs love their Pooch & Mutt…
My dogs love their Pooch & Mutt products…. We use all their treats, the dogs have never turned one down!! Also use the supplements, the joint and bone care powder, and the joint tablets, after one of ours had IVDD 3 times, 4 years ago….. we also use the small dog kibble …. But their absolute favourite, is the Christmas range, the main fav, the advent calendar!!!

Odpowiedź od Pooch & Mutt
Highly recommended for anyone looking for high-quality dog food
We've been using Pooch & Mutt for our dogs for quite a while now, and we've been really impressed with both the products and the service.
One of the things we love most is the variety available. Our dogs have different dietary needs, including allergies, so it's great to have so many tailored options that suit each of them without compromising on quality.
We're also big fans of the dental powder. Since using it, we've noticed a visible improvement in how clean our dogs' teeth are, and it's become a staple in our dogs routine.
The customer service has been excellent too. Delivery is always quick, and whenever we've had questions about products, the team has responded promptly with helpful, knowledgeable advice.
Most importantly, the quality of the food speaks for itself. Our dogs clearly enjoy it, and we've noticed a significant improvement in their digestion, with much firmer stools and overall better gut health.
Highly recommended for anyone looking for high-quality dog food and supplements backed by excellent customer service.

Odpowiedź od Pooch & Mutt
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