Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I have recently bought the sensitivity dry food, health and digestion wet food. Health and digestion supplements with the joint ones too. My dog used to have upset bellies quite often with different f... Zobacz więcej
I’ve been using the Pooch & Mutt Calm & Relaxed treats with Ares and they’re definitely a favourite! He gets so excited every time I open the bag and happily does absolutely anything for one. I love t... Zobacz więcej
Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.
Dane kontaktowe
Zjednoczone Królestwo
- www.poochandmutt.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 58% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We use Pooch and Mutt daily and have…
We use Pooch and Mutt daily and have for a few years now. The dry food, dental chews and treats are our go-tos! Our dog loves them all and they are good value and healthy which is important to us.

Odpowiedź od Pooch & Mutt
Product has been rebranded but they…
Product has been rebranded but they didn't tell us recipe had changed.
Why change unless for cost?
There are lots of unhappy customers, will now have to look elsewhere.
Highly recommend, Daisy loves and is thriving on it 5*
My 18 month old cocker has been on Poochandmutt puppy food giving her the best healthy start in life like our past dog had for 10 years. She loves the wet and dry food, we love the amazing supplements for her and of course she loves all the treatos especially the new collagen ones! knowing she is getting all she needs to be healty and happy we wouldn't feed her anything else.

Odpowiedź od Pooch & Mutt
Never had any bad experiences
Never had any bad experiences with Pooch & Mutt. Every product we’ve bought our pip has loved. The new BBQ Summer Jerky has been a favourite recently.

Odpowiedź od Pooch & Mutt
My dog has the pooch and mutt primal…
My dog has the pooch and mutt primal biscuits and he loves them.
He also loves the different variety of treats, but mostly the peanut butter flavour dental chews 🦷 🐶

Odpowiedź od Pooch & Mutt
Great products and even better customer service!
Great products, great value and even better customer service!
I had cause to contact customer services recently, and it was no fault of the company but due to my own mistake when ordering. The customer service team were fantastic, went above and beyond to assist even though they were not obligated to as it was my mistake, and even sent some extras out which was much appreciated.
Can highly recommend this company and their products.

Odpowiedź od Pooch & Mutt
Best customer service!
I have just had the best customer service I think I’ve ever received on an online platform from Jess. She paid attention to all my worries and concerns, explaining her answers to my questions thoroughly. She also provided a solution for me to trial in the short term, which is above and beyond what I asked of her.

Odpowiedź od Pooch & Mutt
Amazing products and customer service
Amazing selection of dry dog food and wet dog food. Fantastic customer service. Highly recommended!

Odpowiedź od Pooch & Mutt
Delivery issues
Good product, our dogs like it, but very unreliable deliveries. I had to cancel my subscription because of failed and late deliveries, and now order individually, but still cannot rely on the delivery arriving when stated. So, go elsewhere, or make sure you have plenty food in before reordering, it could take a while.

Odpowiedź od Pooch & Mutt
My two working Cocker Spaniels…
My two working Cocker Spaniels absolutely love Pooch & Mutt treats! My younger pup can’t get enough of the Puppy Fish Jerky – it’s become his favourite reward during training sessions. My older Cocker goes crazy for the Fish Chews and is always excited when the treat bag comes out.
I love that the treats are made with quality ingredients and are suitable for dogs of different ages. They’re a great size, smell appealing to the dogs without being overpowering, and are clearly a big hit in our household.
Highly recommend for anyone looking for healthy, tasty treats that their dogs will genuinely enjoy!

Odpowiedź od Pooch & Mutt
Under no circumstances give your dog…
Under no circumstances give your dog Mutts and Pooch. It is pure poison! It has made my Husky Dog very very ill. Stomach, severe wind, diarrhea, orange tear duck staining, depression. We have thrown it in the bin and are going to buy Grain Free Harringtons tomorrow. Mutts and Pooch have recently changed their ingredients without telling customers and now dogs are becoming ill. Read other dog owner reviews on Mutts and Pooch. THROW THIS POISON AWAY NOW, YOU ARE KILLING YOUR DOG!!!!!
Pooch & Mutt is one of our favourite…
Pooch & Mutt is one of our favourite brands. Their treats are always high‑quality, all‑natural, and genuinely good for our dog. You can really tell they care about making healthy products that pups love.

Odpowiedź od Pooch & Mutt
Delivery issue sorted
We have used Pooch and Mutt for a while now and our dogs love it . I had an issue with my last delivery and I contacted them and Bianca came back to me the next day and went above and beyond and sorted . Extremely happy with the customer service .

Odpowiedź od Pooch & Mutt
We love pooch and mutt food we have…
We love pooch and mutt food we have been using it for 6 years now with
No issues.
I first started using it for my tiny toy poodle as she wouldn’t eat we
Use
The small dog
Complete food and we free feed which means she eats what she wants and when she wants it’s always available she nibbles when hungry. She also
Loves all
The treats and other products. Always 100%

Odpowiedź od Pooch & Mutt
Always a great service
Always a great service, with speedy deliveries. Great quality products with good ingredients. Have been feeding my dogs pooch and mutt for years and wouldn’t use anything else now. Dogs are happy and healthy.

Odpowiedź od Pooch & Mutt
We love pooch & Mutt
We love pooch & Mutt. Struggled to find food my Cavapoo will enjoy & she’s loved this for the last year.

Odpowiedź od Pooch & Mutt
Great Customer Service
Items arrived in a damaged box and were broken. However upon emailing customer services they very kindly organised replacements.

Odpowiedź od Pooch & Mutt
Fantastic!
Fantastic. I love pooch & mutt! Well my dog does haha. Ever since swapping over from another brand to pooch & mutt my dog no longer has his stomach issues. The product itself is fantastic. A huge variety of treats and chews too which is always a bonus. I always order direct and receive my orders quicker than I ever have elsewhere. 10/10 product. 10/10 customer service also.
When I have had to contact them I’ve always been responded to quickly and any issue sorted asap. Shoutout to Nadia for this quick issue being resolved. (Issue was delivery service not them FYI)

Odpowiedź od Pooch & Mutt
Customer service
My dog loves the wet food and treats. Had a problem with one of my orders and when I got in touch customer services couldn’t be more helpful, great company to deal with along with great products.

Odpowiedź od Pooch & Mutt
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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