Pooch & Mutt Recenzje 

2097
Wynik TrustScore: 4 na 5

4,1

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Amazing products, amazing delivery timeframes, amazing website, amazing branding, everything is great. But is let down by the packaging for the delivered items. Every order always arrives damaged du... Zobacz więcej

Oceniono na 5 z 5

I have recently bought the sensitivity dry food, health and digestion wet food. Health and digestion supplements with the joint ones too. My dog used to have upset bellies quite often with different f... Zobacz więcej

Oceniono na 5 z 5

I’ve been using the Pooch & Mutt Calm & Relaxed treats with Ares and they’re definitely a favourite! He gets so excited every time I open the bag and happily does absolutely anything for one. I love t... Zobacz więcej

Oceniono na 1 z 5

Really disappointed and angry having spent such a long time reading ingredients, balancing my dogs needs with my budget only to be sent the wrong food!!! I'm ill and haven't got the physical energy to... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep zoologiczny
  2. Sklep z karmą dla zwierząt
  3. Sklep z artykułami dla zwierząt

Napisane przez firmę

At Pooch & Mutt, our mission is simple: to help you help them. We’re here to take the pet peeves out of pet care - challenging the one-size-fits-all approach with thoughtfully crafted choices for all breeds & needs, for life. Because no two dogs (or owners) are the same. We’re here for the real, everyday moments of pet parenting: muddy walks, fussy eaters, and the “what have you rolled in?” chaos. And we believe better nutrition should support all of it. It’s the same mindset we bring to how we work. We’re building a healthier company, with healthy people - where individuality is valued, ideas are encouraged, and no two days look the same. Because doing things properly, for dogs and for people, means never taking a one-size-fits-all approach.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 58% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(2097)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 844

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

We use Pooch and Mutt daily and have…

We use Pooch and Mutt daily and have for a few years now. The dry food, dental chews and treats are our go-tos! Our dog loves them all and they are good value and healthy which is important to us.

7 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your continued support! We're so pleased to hear your pooch loves our dry food, dental chews and treats. It's great to know you value both the quality and value of our products. ☺️

Jess

Oceniono na 5 z 5

Highly recommend, Daisy loves and is thriving on it 5*

My 18 month old cocker has been on Poochandmutt puppy food giving her the best healthy start in life like our past dog had for 10 years. She loves the wet and dry food, we love the amazing supplements for her and of course she loves all the treatos especially the new collagen ones! knowing she is getting all she needs to be healty and happy we wouldn't feed her anything else.

7 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your lovely review! We're delighted to hear your pooch is thriving on our food and supplements, and that the new collagen treats have become a favourite. It means so much to be part of her health journey. 💜

Jess

Oceniono na 5 z 5

Never had any bad experiences

Never had any bad experiences with Pooch & Mutt. Every product we’ve bought our pip has loved. The new BBQ Summer Jerky has been a favourite recently.

7 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your kind review! We're so pleased your pup has loved every product, and it's great to hear the BBQ Summer Jerky is a new favourite. ❤️

Jess

Oceniono na 5 z 5

My dog has the pooch and mutt primal…

My dog has the pooch and mutt primal biscuits and he loves them.
He also loves the different variety of treats, but mostly the peanut butter flavour dental chews 🦷 🐶

1 stycznia 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so happy your pup is loving his P&M goodies. 🐶

Jess

Oceniono na 5 z 5

Brilliant brand

Brilliant brand

7 czerwca 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your lovely feedback! 💜

Jess

Oceniono na 5 z 5

Great products and even better customer service!

Great products, great value and even better customer service!

I had cause to contact customer services recently, and it was no fault of the company but due to my own mistake when ordering. The customer service team were fantastic, went above and beyond to assist even though they were not obligated to as it was my mistake, and even sent some extras out which was much appreciated.

Can highly recommend this company and their products.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your wonderful review! We're delighted to hear you're enjoying our products and that our Customer Service team was able to help. We're always happy to go the extra mile where we can, and we're so pleased we could turn things around for you. Thank you for your recommendation and support! 💜

Jess

Oceniono na 5 z 5

Best customer service!

I have just had the best customer service I think I’ve ever received on an online platform from Jess. She paid attention to all my worries and concerns, explaining her answers to my questions thoroughly. She also provided a solution for me to trial in the short term, which is above and beyond what I asked of her.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your incredibly kind words! It was a pleasure to help, and I'm so glad I could answer your questions and provide a solution that worked for you. Thank you for taking the time to share your experience, it really means a lot! 💜

Jes

Oceniono na 5 z 5

Amazing products and customer service

Amazing selection of dry dog food and wet dog food. Fantastic customer service. Highly recommended!

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your wonderful review! We're thrilled to hear you're enjoying our range of food and had a great experience with our Customer Service team. We really appreciate your recommendation! 🐾

Jess

Oceniono na 3 z 5

Delivery issues

Good product, our dogs like it, but very unreliable deliveries. I had to cancel my subscription because of failed and late deliveries, and now order individually, but still cannot rely on the delivery arriving when stated. So, go elsewhere, or make sure you have plenty food in before reordering, it could take a while.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for taking the time to share your feedback. We're really pleased to hear your pooch's enjoy our food, but we're sorry to learn about the delivery issues you've experienced. This isn't the standard we aim for, as most orders arrive within 1–2 days, so this appears to be a one-off issue that we'll be looking into. We understand how frustrating this must be and truly appreciate your patience and continued support. 🐾

Jess

Oceniono na 5 z 5

My two working Cocker Spaniels…

My two working Cocker Spaniels absolutely love Pooch & Mutt treats! My younger pup can’t get enough of the Puppy Fish Jerky – it’s become his favourite reward during training sessions. My older Cocker goes crazy for the Fish Chews and is always excited when the treat bag comes out.

I love that the treats are made with quality ingredients and are suitable for dogs of different ages. They’re a great size, smell appealing to the dogs without being overpowering, and are clearly a big hit in our household.

Highly recommend for anyone looking for healthy, tasty treats that their dogs will genuinely enjoy!

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you so much for your fantastic review! We're delighted to hear both of your Cocker Spaniels are loving their favourite treats. It means a lot to know you value the quality of our ingredients, and we really appreciate your recommendation! 😊

Jess

Oceniono na 1 z 5

Under no circumstances give your dog…

Under no circumstances give your dog Mutts and Pooch. It is pure poison! It has made my Husky Dog very very ill. Stomach, severe wind, diarrhea, orange tear duck staining, depression. We have thrown it in the bin and are going to buy Grain Free Harringtons tomorrow. Mutts and Pooch have recently changed their ingredients without telling customers and now dogs are becoming ill. Read other dog owner reviews on Mutts and Pooch. THROW THIS POISON AWAY NOW, YOU ARE KILLING YOUR DOG!!!!!

1 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Pooch & Mutt is one of our favourite…

Pooch & Mutt is one of our favourite brands. Their treats are always high‑quality, all‑natural, and genuinely good for our dog. You can really tell they care about making healthy products that pups love.

31 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your wonderful review! We're thrilled to be one of your favourite brands. It means so much to hear you appreciate the quality of our products and that your pooch loves them too! 🐾

Jess

Oceniono na 5 z 5

Delivery issue sorted

We have used Pooch and Mutt for a while now and our dogs love it . I had an issue with my last delivery and I contacted them and Bianca came back to me the next day and went above and beyond and sorted . Extremely happy with the customer service .

29 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your kind words and for being a loyal customer! We're delighted to hear your dogs love our food, and we'll be sure to pass your lovely feedback on to Bianca. We're so pleased she was able to get everything sorted for you! 😊

Jess

Oceniono na 5 z 5

We love pooch and mutt food we have…

We love pooch and mutt food we have been using it for 6 years now with
No issues.
I first started using it for my tiny toy poodle as she wouldn’t eat we
Use
The small dog
Complete food and we free feed which means she eats what she wants and when she wants it’s always available she nibbles when hungry. She also
Loves all
The treats and other products. Always 100%

30 maja 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Six years of support means the world to us – thank you! It's wonderful to hear that our food has been such a success for your pooch, along with all her favourite treats. We truly appreciate you choosing Pooch & Mutt as part of her daily routine. 🐾

Jess

Oceniono na 5 z 5

Always a great service

Always a great service, with speedy deliveries. Great quality products with good ingredients. Have been feeding my dogs pooch and mutt for years and wouldn’t use anything else now. Dogs are happy and healthy.

29 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you for your wonderful review! We're delighted to hear you've been feeding Pooch & Mutt for years and that your dogs are happy and healthy. We really appreciate your loyalty and kind words about our products and service! 😊

Jess

Oceniono na 5 z 5

We love pooch & Mutt

We love pooch & Mutt. Struggled to find food my Cavapoo will enjoy & she’s loved this for the last year.

28 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you for your lovely review! We're so happy to hear your pooch has been enjoying our food for the past year. Thanks for choosing Pooch & Mutt and being part of our community! 💜

Jess

Oceniono na 5 z 5

Great Customer Service

Items arrived in a damaged box and were broken. However upon emailing customer services they very kindly organised replacements.

28 maja 2026
Opinia niezależna
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Odpowiedź od Pooch & Mutt

Thank you for your review. We're sorry your order arrived damaged, but we're pleased our customer service team was able to get replacements arranged quickly. We really appreciate your support!

Jess

Oceniono na 5 z 5

Fantastic!

Fantastic. I love pooch & mutt! Well my dog does haha. Ever since swapping over from another brand to pooch & mutt my dog no longer has his stomach issues. The product itself is fantastic. A huge variety of treats and chews too which is always a bonus. I always order direct and receive my orders quicker than I ever have elsewhere. 10/10 product. 10/10 customer service also.

When I have had to contact them I’ve always been responded to quickly and any issue sorted asap. Shoutout to Nadia for this quick issue being resolved. (Issue was delivery service not them FYI)

28 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you so much for your amazing review! We're delighted to hear your pooch is doing so well on our food and enjoying the treats too. We'll be sure to pass your kind words on to Nadia and the team. Thanks for your support and for being part of the Pooch & Mutt family! 💜

Jess

Oceniono na 5 z 5

Customer service

My dog loves the wet food and treats. Had a problem with one of my orders and when I got in touch customer services couldn’t be more helpful, great company to deal with along with great products.

28 maja 2026
Opinia niezależna
Logo Pooch & Mutt

Odpowiedź od Pooch & Mutt

Thank you for your wonderful review! We're so pleased your pooch loves our wet food and treats, and that our customer service team was able to help. We really appreciate your support and kind words! 🐾

Jess

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