I’ve been with these guys for three years now. Phone calls won’t take too long and I can send you links by email to save a lot of time. I’ve never had to make a claim however, I am very impressed w... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
How refreshing, I had to speak to about 6 different people, and each one spoke proper English, from an English call centre. My calls were answered really quickly, without being put on hold for long, a... Zobacz więcej
Reakcja na opinię
My renewal notification which is normally sent by PW prior to my renewal wasn’t sent this year due to an administration blip which has now been resolved!! As a result renewal day landed and a 10 m... Zobacz więcej
Reakcja na opinię
I have been using Policywave for over ten years now as a driving instructor and I have always had a great service. It’s very straight forward and easy each year when renewing my policy. I always find... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Policywave offers a range of affordable Insurance Services with benefits and savings for new and experienced drivers. Contact us now.
Dane kontaktowe
Terriers House, Amersham Road,, HP13 5AJ, High Wycombe, Zjednoczone Królestwo
- 0333 332 7750
- rob@policywave.co.uk
- www.policywave.co.uk
4,8
Doskonała
409 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Excellent Customer Service and Price
It was a very good customer service, your call is answered in few seconds and they will help you to find the best deal and save money.
11 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Excellent service
No messing about, very helpful, made it as quick as possible and was really helpful.
12 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
some issues that need resolving. but still the best broker. hence 3 stars
Been with Policy wave for years, but it has changed quite a bit recently. when you receive a renewal, why don't you give the best price straight away. when I phone you still found cheaper. Just give me cheapest straight away. next, once the renewal is sent, 3 weeks early, they call you EVERY day. I know I need to review it, but give me time at least. Some staff need more training as well as i got confused with what they were trying to explain. please work on these going forward. finally, £50 admin fee!!! for what. letting a computer find the cheapest rate, then emailing it to me. outrageous. understand the need for a fee, but not £50. this is why I'm giving 3 stars.
10 sierpnia 2026
Odpowiedź od Policywave
Thank you for the review and feedback. Our administration charge is a one off for the work undertaken not limited to renewing your policy, covers all our costs in producing the paperwork, informing the insurer etc...I hope this gives you some understanding as to the costs involved. I note that last year the fee was waived so you have only paid this once in the last two years. We cannot simply waive charges that assist in the running of the business and in the interests of treating customers fairly the charges are appplied to all customers and represent the work we undertake. That said I note you have renewed your policy again with us. Thanks for the feedback and thanks for your continued support.
Great Service and Good Price
I have been using Policywave for over ten years now as a driving instructor and I have always had a great service. It’s very straight forward and easy each year when renewing my policy. I always find the staff to be friendly, responsive and helpful which means that I use them year after year. I would recommend them to anyone.
8 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
They were helpful and provided all…
They were helpful and provided all information necessary.
31 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Professional polite and excellent…
Professional polite and excellent insurers who listen and play it fair. Great deal on my professionally required insurance policy. Would highly recommend. Thank you.
10 kwietnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Had a few little problems sorting out…
Had a few little problems sorting out my insurance changing over from one vehicle to another I’m Driving Instructor is Insurance a Yousef got back to me and sorted it all out. Happy to stay with them next year if the price is right.
30 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Staff are always polite
Staff are always polite, know what they are talking about and find the best policy. Very happy with the customer service so far.
5 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Brilliant company third year for me
Brilliant company third year for me . Staff very polite and knowledgeable. Will always do there best to match quotes from other companies. Can't fault them
4 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Stuart was extremely knowledgeable and…
Stuart was extremely knowledgeable and answered any questions I had promptly. I got a great deal!
27 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Always helpful
Always helpful. This organisation has been my insurance broker for a good number of years now. They obtain good rates but, more importantly, the customer service is excellent. Highly recommended.
3 sierpnia 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Quick and timely renewal process.
Quick and timely renewal process.
Best of all, the great price.
24 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
the 14 day cooling period does not…
the 14 day cooling period does not apply as stated wanted £165 to cancel for 3 days cover
29 lipca 2026
Odpowiedź od Policywave
As per our final response, you failed to disclose correct information. You have the right to cancel and the cooling-off period does apply and gives you the right to cancel the policy, but it does not prevent us from applying reasonable charges as per the regulators guidence (ICOBS 7.2.2) for all the effort and extra time taken to sort this out which would not have occured should the correect infomation have been given to us in the first place. I'm pleased to see you have decided to stay with us instead.
Always a pleasure dealing with Policywave!
All staff are always wonderful, so friendly and accommodating!
25 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Great insurer
Great company - matched a lower price from alternative provider - staff very helpful - renewed my ADI insurance with ease - highly recommend
24 lipca 2026
Odpowiedź od Policywave
Thanks for the feedback, Great to hear you had such a positive experience. Thanks for your support!
Doświadczenie Trustpilot
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