This is now my third time using GO Tax Refunds, and once again I received excellent service. Sarah and the entire team were professional, efficient, and very supportive throughout the process. Communi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The assignment of a dedicated agent who deals with one's case is quite good as it provides continuity. There was frequent communication with updates every step. I was sceptical at first but their busi... Zobacz więcej
Reakcja na opinię
I was hesitant at first as we have so many scammers i had moments where i would mute as i was not really sure if they were genuine l,but they were patient every step of the way till I finally got my r... Zobacz więcej
Reakcja na opinię
I didn't know too much about doing my tax refund and things of that nature, Sarah (my accountant), made the process easy, answered any questions I had and helped me gain a better understanding on... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Go Tax Refunds is a UK-based tax refund service that helps workers check whether they may have overpaid tax and, where applicable, claim money back from HMRC. Go Tax Refunds supports customers by reviewing their information, identifying potential entitlements, and managing the tax refund process clearly and straightforwardly. The service is designed to be simple and accessible. Customers complete an online check, and the Go Tax Refunds team handles the claim on their behalf while keeping them informed throughout. Customer feedback helps the company continually improve how it supports people through their tax refund journey.
Dane kontaktowe
Zjednoczone Królestwo
- gotaxrefunds.co.uk
4,7
Doskonała
125 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Now my third time using GO Tax Refunds
This is now my third time using GO Tax Refunds, and once again I received excellent service. Sarah and the entire team were professional, efficient, and very supportive throughout the process. Communication was clear, everything was handled smoothly, and they successfully secured my refund again. I highly recommend GO Tax Refunds to anyone looking for reliable and trustworthy tax refund assistance.
27 maja 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you so much for the amazing 5* review
Odpowiedź od Gotaxrefunds
Thank you for your 5* review
DONT USE THIS COMPANY!!!
DONT USE THIS COMPANY!!!! They claim for more than you’re actually entitled to and had HMRC contact me shortly after I received my claim saying I now owe them £1800. The company claim as much as they can as they take a 40% cut. When I made a complaint to them they said it was in their terms and conditions.
I’m sorry but you don’t claim for more than someone is actually entitled to? I put my trust in them and now I’m in debt with HMRC.
Avoid at all costs
11 maja 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Hi Shannon,
Firstly, we would like to apologise for the frustration and inconvenience you have experienced, as we always want our clients to have a positive experience when using our services.
After reviewing your comments, we believe this is a repost of a review we previously responded to in July 2025.
We would also like to clarify that our fee is 30% plus VAT, not 40%. The amount claimed is not influenced by our fee, as claims are based solely on the information and supporting documents provided by the client.
In your case, the claim submitted related to mileage and meal allowances connected to travelling between multiple clients in your own vehicle, which are allowable expenses subject to HMRC review and evidence requirements.
HMRC did not advise that you were not entitled to claim. They requested further information as part of a routine review, including evidence such as your employment contract, mileage details, and proof of meal purchases. We worked closely with you to gather and submit the documentation provided to support your claim. However, we have not received any further correspondence or updates from you since the review documents were submitted.
If HMRC have since contacted you with a further decision, we would genuinely like the opportunity to review this with you and provide any assistance we can. Please contact our team directly so we can look into this further for you.
Go Tax Refunds
Had a wonderful experience
Had a wonderful experience , the agent communicated every step .
8 maja 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the amazing 5* review
Thank you for your help
Thank you for your help! Greatly appreciated!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for your 5-star review! We really appreciate your support and are glad you had a great experience with Go Tax Refunds. 🚀
constant running
i said i no longer wanted to carry on with this. they still continued to ring me multiple times a day sometimes until i answered i answered today and they didn’t understand why i didn’t want to continue, still after telling them they still messaged me.
18 marca 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Hi, we’re sorry to hear about your experience and appreciate you bringing this to our attention.
We take matters like this very seriously and would like to investigate this further for you. As we’re unable to locate your details from this review, please contact us directly with your full name and information so we can assist you.
You can reach us at 0333 004 0500 . We look forward to resolving this for you.
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review
Professionalismo
Professionalismo, rapidez e simpatia . Sempre disponiveis a ajudar .
20 stycznia 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
"Professionalism, speed, and friendliness. Always available to help" Thank you for the 5* Review!
Best of the Best
The team is friendly, knowledgeable, kind. They helped me secure my tax refund in just a few weeks. They are the best of the best I encourage people to try them
16 stycznia 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the amazing 5* review!
Very helpful throughout every stage
The team were helpful since day one. The road was long initially but eventually arrived
9 stycznia 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
Great team work,i will recommend .
Great team work,i will recommend .
It was just like a joke when my colleague introduced me to them.
I hesitated at first and then then go through the reviews .I would say i was impressed with what i saw.
They will make the whole process looks so easy,their communication is top notch and so proffessional.
I am happy that i finally got my refund
6 stycznia 2026
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
Good Service
Good Service. Very professional, patience and friendly staff. They guide and update you every step. Highly recommended.
8 grudnia 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
Great service and friendly staff.
Great service and friendly staff.
12 listopada 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
The process was a bit demanding but…
The process was a bit demanding but definitely worth it in the end!
29 października 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the review!
Great service and they have the…
Great service and they have the patience to work with their clients
24 października 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* review!
Odpowiedź od Gotaxrefunds
Thank you for the 5* review!
Great Service and easy to go along with
Great Service and easy to go along with
8 października 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thanks for the 5* Review!
Great company the process was very…
Great company the process was very smooth and was getting all updates and guidance through each step very professional and good customer care
3 października 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thank you for the 5* Review!
The staff are friendly are they explain…
The staff are friendly are they explain everything to detail.
23 września 2025
Opinia niezależna
Odpowiedź od Gotaxrefunds
Thanks for the 5* Review
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.