Wow, what a lovely surprise to have such an efficient, professional friendly after care service! Ordering my curtain track was easy but then I realised I used the wrong measurements 😱. Johnathan P so... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was impressed with the site and placed an order for the pole I wanted and extra rings. It did take longer than usual to arrive but maybe because Easter fell between the order and delivery.
After sales service terrible. Item missing from my delivery. I rang straight away, promised missing item would be sent that day, 9 days later and following trying by phone for ages, plus sending 3 mai... Zobacz więcej
From ordering to delivery process swift. Poles well packed, and on checking all items included. Used slightly smaller screws to fit curtain woodwork. Will place a further order to cover other windo... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Poles Direct stocks a vast collection of curtain poles in an enormous selection of sizes and styles. With poles ranging from metal to wood, chrome to bronze, plus an enormous choice of accessories and finials, we are sure to have something to meet your needs. We offer free delivery and fantastic savings.
Dane kontaktowe
Building 2, Colne Bridge Road, HD5 0RH, Huddersfield, Zjednoczone Królestwo
- 01924 481711
- info@polesdirect.com
- www.polesdirect.com
4,5
Doskonała
14 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Every thing we ordered came on time and…
Every thing we ordered came on time and exactly what we wanted, very good quality
24 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that your order arrived on time and met your expectations. We appreciate you taking the time to share your positive experience with us.
Good delivery,item is great
3 marca 2026
Odpowiedź od Poles Direct
We're happy to hear that you received your order quickly and that you are pleased with the item you purchased.
The curtain rail and accessories…
The curtain rail and accessories arrived promptly and in good condition. Thank you.
24 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that the curtain rail and accessories arrived promptly and in good condition! Thank you for your positive feedback; we appreciate it.
Poles Direct Team
Great quality product delivered fast
3 marca 2026
Odpowiedź od Poles Direct
We're happy to hear that you received a great quality product quickly. Thank you for your positive feedback!
Poles Direct Team
Quality finials, great service
I ordered some finials which were lovely but I had to return them as I had got the measurements completely wrong. I spoke to Julia in customer services who was very helpful and made the return straightforward. Thanks
24 lutego 2026
Odpowiedź od Poles Direct
We're glad you found the finials lovely and appreciate your positive feedback. We're also happy to hear that our customer service made the return process straightforward for you. Thank you.
Poles Direct Team
Quality rail well packed and arrived in…
Quality rail well packed and arrived in good time.
24 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you received a quality rail, well-packed, and in good time. We appreciate your positive feedback and thank you!
Poles Direct Team
Focus on the product and price, not concerned with the "experience"
Not concerned with the "experience" . The product is fine but the design of the brackets is not the most practical for securing/ releasing the pole. Also these poles are rather expensive given the raw materials and engineering involved.
3 marca 2026
Odpowiedź od Poles Direct
Thank you for your review
Poles Direct Team
Great poles
Great poles. Good fixings, easy to hang. Looks smart and will probably order more.
24 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you found our poles easy to hang and smart-looking! Thank you for the positive feedback; we appreciate your intention to order more.
Poles Direct Team
Full marks. Excellent selection of curtain poles
Excellent selection of curtain poles, very good value for money and fast and efficient delivery service. Would definitely recommend this company.
3 marca 2026
Odpowiedź od Poles Direct
We're happy to hear that you found a great selection of curtain poles at a good value and that you experienced fast delivery. We appreciate your recommendation!
Poles Direct Team
Odpowiedź od Poles Direct
We're happy to hear that our product is easy to use and efficient for your needs. Thank you for your positive feedback; we appreciate it!
Poles Direct Team
Excellent product
We needed poles to match existing ones we bought three years ago.
Colours matched perfectly and quality just as good.
Delivery very quick !
3 marca 2026
Odpowiedź od Poles Direct
We're happy to hear that the poles matched your existing ones perfectly and that the quality and delivery met your expectations. Thank you for your positive feedback!
Poles Direct Team
Good product good delivery can’t fault…
Good product good delivery can’t fault Poles Direct
23 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you had a good experience with our product and delivery services! Thank you for your positive feedback.
Poles Direct Team
Very pleased with the service and product
Very pleased with the service and products. Wanted some soft brushed gold coloured poles and found just the ones. The curtain rings are also very good and run smoothly on the poles.
Quick delivery too
2 marca 2026
Odpowiedź od Poles Direct
We're happy to hear that you are pleased with our service and products. It's great to know you found the perfect soft brushed gold poles and that the curtain rings run smoothly. We appreciate your feedback and are glad about the quick delivery.
Poles Direct Team
Solid curtain pole
Searching online for a solid-walled metal curtain pole rather than telescopic or no-drill versions, I came across Poles Direct, which had exactly what I wanted.
The website was easy to use and pay for, and delivery was as expected. The pole was very well packaged and arrived in pristine condition. They even supply a couple of small Allen keys to fit the end finials once the pole is cut to length, and they only need two supports, no centre one.
They will be the supplier of choice, as over time I plan to replace a couple of telescopic poles that sag a little and need a centre support, which stops you from positioning the curtains at one end of the pole.
Highly recommended.
2 marca 2026
Opinia niezależna
Odpowiedź od Poles Direct
We're happy to hear that you found exactly what you wanted on our website and that it was easy to use. We're glad the pole arrived well-packaged and in pristine condition. It's great to know you found the fixings helpful and that you plan to use us again. Thanks for the recommendation!
Poles Direct Team
Really good quality Pole and fittings
Really good quality Pole and fittings.
Fast delivery. Courier gave me time of delivery and left it in a safe place.
17 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you received a pole and fittings of good quality and that you were pleased with the fast delivery and safe placement. Thank you for your feedback.
Poles Direct Team
I struggled to differentiate between…
I struggled to differentiate between the photographs and the descriptions of pole on the website. I ended up having to call customer services for an explanation. However, I then ordered some curtain b rings to supplement the ones that came with the pole and ended up with the wrong ones even though I spent a long time trying to find the correct style.
26 lutego 2026
Excellent online service arrived on…
Excellent online service arrived on time looks great
27 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you had a great experience with our online service! Thank you for letting us know that your order arrived on time.
Poles Direct Team
Great selection
Great selection, easy to navigate website, fast delivery, well packaged and a good price so all in all very happy.
27 lutego 2026
Odpowiedź od Poles Direct
We're happy to hear that you found our website easy to use and appreciated the selection, fast delivery, careful packaging, and good pricing. Thank you for your positive feedback!
Poles Direct Team
Worth waiting for
Having purchased some wooden curtain poles from Poles Direct previously and been impressed with the quality, I was disappointed to have to wait a few weeks as they were out of stock.
19 lutego 2026
Odpowiedź od Poles Direct
Thank you for your review
Poles Direct Team
Nice pole quickly delivered
26 lutego 2026
Odpowiedź od Poles Direct
Thanks for the fab review
Poles Direct Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.