I have just come off the phone to this company. I had been trying to order/purchase a telephone system. I encountered some difficulty with PayPal payment. I subsequently contacted the company via... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
2 way Radios arrived in perfect order ,well packaged..but unable to use them till licence came.Upon legally using under licence conditions,I found them to have an excellent range,well built to withsta... Zobacz więcej
Reakcja na opinię
Been purchasing headsets from PMC over a year now as a business. Paul Hart is our direct contact. Super efficient and trustworthy person to deal with. Couple weeks ago ordered 20 headsets on Tue... Zobacz więcej
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Excellent Service from Paul Hart at PMC Telecom I’ve had a consistently positive experience ordering from PMC Telecom this year, and Paul Hart has been a pleasure to deal with throughout. He’s alw... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca urządzeń telekomunikacyjnych
- Dostawca sprzętu audiowizualnego
- Producent sprzętu komputerowego
- Dostawca usług telekomunikacyjnych
- Firma telefoniczna
- Dostawca sprzętu do wideokonferencji
Napisane przez firmę
Since 1991 PMC Telecom has been supplying home and office hybrid working solutions to small medium, corporate and public sector industries helping employees work more productively and efficiently in their workplace. We specialise in Audio and Video collaboration hardware supplying VoIP Telephones, USB Headsets, Webcams, Conference Speakerphones, Two Way Radios, Body Cameras, EV Chargers and other Specialist Environmental Telecommunication hardware We offer a dedicated telecoms professional customer account manager service to ensure you receive impartial but informative advice for any of your requirements. Feel free to call us on 0161 737 9898 and would be happy to help.
Dane kontaktowe
Unit 9, Park 17 Industrial Estate, Moss Lane, Whitefield, Manchester, M45 8FJ, Zjednoczone Królestwo
- 0161 737 9898
- info@pmctelecom.co.uk
- www.pmctelecom.co.uk
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
very quick service and delivery
very quick service and delivery. helpful in all aspects. thank you to Paul Hart for looking after us
18 marca 2025
Opinia niezależna
Odpowiedź od PMC Telecom
Hi Luke
Many thanks for your kind review and support
Best Regards
PMC
great customer service
Paul Hart as our primary point of contact is a pleasure to deal with making every transaction simple and efficient.
29 kwietnia 2025
Opinia niezależna
Odpowiedź od PMC Telecom
Many thanks for the kind review this is very much appreciated
Best Regards
Paul H
Always a great experience
We always deal with Paul Hart when making purchases from PMC Telecom & it's always been a great experience. Paul is very responsive and reasonable, he's always updating us and keeping us informed.
28 kwietnia 2025
Opinia niezależna
Odpowiedź od PMC Telecom
Hi Stan
Many thanks for the kind review, always happy to help
Best Regards
Paul H
Great company to work with
Great company to work with. My Account Manager Paul Hart is always super speedy to come back to any queries/requests that I have and that makes my life so much easier! Nothing is ever too much trouble.
9 kwietnia 2025
Opinia niezależna
Odpowiedź od PMC Telecom
Hi Sophie,
Many thanks for the kind review this is very much appreciated
Best Regards
Paul H
Odpowiedź od PMC Telecom
Many thanks for your purchase and support this is very much appreciated.
Regards
PMC
Very smooth purchase with good comms on…
Very smooth purchase with good comms on what was happening.
24 lutego 2025
Odpowiedź od PMC Telecom
Many thanks for your support and positive comments
Regards
PMC
Odpowiedź od PMC Telecom
Many thanks for your review, this is very much appreciated
Regards
PMC
They provide a good range of tech
They provide a good range of tech, clearly defined and easy to review. People follow up your order; and, in the last instance, suggested and discuss a newer product which may be relevant. I'd also point out their customer support is excellent. I've had one issue with a product (an excellent rate for the tech market) and they handled it very well.
6 lutego 2025
Odpowiedź od PMC Telecom
Many thanks for your kind review, this is very much appreciated
Regards
PMC
Super prompt service and very good…
Super prompt service and very good prices, will definitely use them again.
28 stycznia 2025
Odpowiedź od PMC Telecom
Many thanks for your support this is very much appreciated
Best Regards
PMC
One handset only worked for 48 hours
One handset only worked for 48 hours. And yes I did charge it 24 hours and set up as instructed. Seller was supportive and offered to take back the faulty handset immediately so here’s hoping this was an unusual occurrence. Update now 6 weeks later:communication and instructions could have been more efficient but I now have 2 working handsets!
23 stycznia 2025
Odpowiedź od PMC Telecom
Apologies for having to write your review, as soon as we were informed you had a issue with one of your handsets we arranged a collection and immediate replacement of the item, we are committed to selling on service and actively do our upmost to resolve any issues that arise with any purchase. Please do not hesitate to contact us if you have any further questions or queries info@pmctelecom.co.uk
Best Regards
PMC
Great service and super fast delivery
16 stycznia 2025
Odpowiedź od PMC Telecom
Many thanks for leaving your review, this is very much appreciated
Paul
PMC
Superb service and excellent products
Superb service and excellent products! Will definitely use again!
20 stycznia 2025
Opinia niezależna
Odpowiedź od PMC Telecom
Hi Neira,
Many thanks for leaving your review, this is very much appreciated
Paul
PMC
Erroneous Advertising
After having difficulty finding a supplier to replace my worn-out ear pads, I found PMC had them in stock. Having paid £7.14 for a DHL delivery charge on top of their inflated price of £18 for the item, I expected delivery in a few days. After chasing them up, I received an email saying that the item was being sent directly from EPOS (so they didn't have them in stock) and they would ask EPOS for an update. Shortly after, I received a phone call from PMC to say that the ear pads will not be available until the beginning of February. Though the caller was apologetic, I find their business practices dishonest and misleading. Their website still shows these items as being in stock. I will not be using them again but will give them the chance to complete the order by the beginning of February 2025 (which may persuade me to up my rating to two stars) before requesting a refund!
An update!
My anger appears to have got the better of me having used PMC only once and taken it out on them after their supplier let them down. Well, I've updated 'Dishonest Advertising' to 'Erroneous Advertising' following their apology and explanation that it was a genuine mistake that the item was described as being in stock. I have since been in touch with EPOS who are providing a replacement under warranty which will be shipped from China.
As for PMC, they have kept me updated, changed the stock item on their website from ‘In Stock’ to ‘Pre order…’ and reimbursed me for the online purchase. My assertion that they were dishonest was knee-jerk which I retract and I have no reason not to recommend them as a reputable company so have changed my review to 4 star.
3 stycznia 2025
Odpowiedź od PMC Telecom
Dear David
Thank you for getting in touch, we’re so sorry we couldn’t fulfil your order on time. We’ve investigated internally and it looks like this item was listed on our system as a stock item, it was registered as being on the shelf at the time of the order, when unfortunately, there wasn’t anything in the stock location.
We apologise for this error.
To resolve this, and get your goods to you, we contacted our partners at EPOS as soon as we noticed and were given the back-order date of February for the replacement parts.
We’ll keep you updated and of course we can refund you if we cannot get the ear cushions for you by the promised date.
Please keep in touch if you have any more problems at all.
Many Thanks,
Paul H - PMC
Very hard to rate a company when the…
Very hard to rate a company when the product hasn’t been delivered and the company hasn’t supplied any tracking information
16 grudnia 2024
Odpowiedź od PMC Telecom
Hi Fiona, apologies for you feeling disappointed regarding your order, however as stated on the website the product you purchased was on a 'Pre Order' (back order) status and will be shipped as soon as they arrive into our warehouse, once dispatched you will then receive full tracking details from the courier.
Great headphones great customer service
The Jabra head phones themselves were fantastic. PMC despatched the item very quickly for next day delivery. The DHL delivery was late and the tracking was not available when the parcel was misdelivered to a house over half a mile away from me with no location to help us find it. Paul at PMC went above and beyond to help find the parcel which I eventually tracked down using FB. Cannot fault this company. I will use them again.
26 listopada 2024
Excellent service and delivery
30 października 2024
The product has not been delivered yet…
The product has not been delivered yet and I ordered it a week ago .
3 października 2024
Odpowiedź od PMC Telecom
We apologise for the inconvenience regarding your Pre-ordered item, please note that pre ordered items often have a estimated delivery time. we actively ensure back ordered items are shipped out as a priority when arriving in stock.
If you have any further questions or concerns, please don't hesitate to contact our customer support team. We're committed to providing you with a positive shopping experience.
Very helpful company
I had an issue with an order I processed incorrectly, which was dealt with promptly by their sales team
1 października 2024
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