Plantronics Recenzje 

finally I sent the Plantronics Blackwire back to the seller.

Both you and the seller were not able to provide a viable and agreed resolution. Just a pass the bucket game. If you are happy like that, I wish you all the best but I will never buy anything more form your customer care less company.

One last sentence. All the answers given by an insistent and careless marketing manager for Poly Italy branch have been defined by the resell as EXCUSES and LIES. Not only. The Italian fellow said the resellers was an unknown and unauthorised. The reseller said it is the major Poly partner in the EU.

He also added that all black wires come without package from your company !!!!

Something evil is happening to your company.
To me, as soon as I will see Plantronics, I will turn on the other side
Plantronics is an INFAMOUS company !!!

My voyager legend was having minor mic issues. Reached out to customer service for repair or trade in deals. They said they will replace it as long as within the warranty. Now I bought it before 2 years and then in China had a replacement for the issue. I said I do not have proof of purchase. Eventually, when I send it to them they said they are unable to find any data regarding my bluetooth headset and it is beyond warranty and they will send it for recycle. In order to get my headset back I need to pay GBP25 for the courier fee. What should I say? As of today I own 3 other Plantronics product and I used to be a fan of this brand. Even last month I recommended my friends and they bought 2 sets of Voyager 5200. You shouldn't have advised me to send the headset in the first instance. I was not looking for free replacement, I told repeatedly. You lost a loyal customer. For others ensure to keep the proof of purchase in the locker. Extremely disappointed! PS: I am not surprised with the rating here.

Headset broke, tried to start a claim on their website. It is obvious that they make it very hard for you to actually make a claim. The fedex label is completely misformatted and the info comes from Poly. They simply can't take any character not from the English Alphabet, making it impossible to actually make a clam in my case. Support is kind but they can only send the same label back. Will try to contact Fedex but tbh, this is an obvious easy way to frustrate customers into not proceeding with a claim. It cannot be possible that a company this size makes such an obvious mistake and does not fix it.
Finally, when filling the form online you can only search a database, and that database in my case does not include apartment number - another huge red flag, which will make the whole process hard as the apartment number needs to be in for the complete address.
If all this is not deliberate in an attempt to frustrate the customer into giving up on placing a claim, I don't know what it is.

Maybe this is why they rebranded themselves to Poly.

Døde under opdatering og kan ikke findes på USB

Plantronics products are very poor quality.
it is constantly breaking. I have 2 headsets. I will never use this brand again.

Found them a good fit and good sound quality and nois cancelling HOWEVER there is a loud echo when on full volume and talking to your friends which is obviously really annoying not to be able to be on full volume. The mic and the aux are very flimsy and the aux has broken on 2 of the headsets (I got a replacement headset from the store that has now closed) for me and the mic needs to be fiddled with in order to work properly now. I contacted Plantronics about replacement mic and aux but they simply said they don't care and they've sold the brand to Nacon Gaming. I will update when I get a reply from them but I am not hopeful, even if it's fixed I wouldn't recommend this mic because of the echo problem.

It is Disappointing that new headset will not fit desktop charger from previous generation, and that device requires a seperate purchase of "charging case" if user want a no plug charging option.

Charger pin out and power looks the same.....

The days of pointless charger changes are supposed to be behind us.....

Bought Voyager Legacy. Quick to pair and connect with USB or Bluetooth. BUT Audio out is inconsistent and now unusable - mic input is static, clicks and unclear. Warranty was for a year only and the company 'apologized' but cannot fix or offer a replacement. For a device costing over $100 catering to the top-tier business clients, this is very poor service and product. (Poly C# 07864883)

My plantronics backbeat 505 literally fell apart just after the end of my warranty. The right ear cup completely came off. When I called the Singapore hotline (Ban Leong Technologies) for support, I was told that I would get a 1-1 exchange if it was still under warranty. Since it wasn't & because I bought it overseas, the rude guy on the line promptly told me to "improve, adapt or buy a new one. Bye" and hung up. How's that for top on the line customer service.

This company is market leaders in handsets. We used several products. After nearly few years handset stopped charging. Replacement was issued without any questions. Quality off product is 10 out off 10.

Ordered a RIG 500 pro and had a 1 year warranty. The headset stop working in a matter of months so i contacted them for my warranty. They sent me shipping information and instructions to send back my old headset and receive my new one. But i had to pay for shipping and packaging for the headset which was 20$ and i am supposed to be receiving my new headset for free because once again it is under warranty. But then i wait 2 weeks for the new headset to come in the mail just to find out they sent me back the same exact headset, didnt even open the box i sent them and havent sent me 1 single email, letter, instructions or anything so i call the support and they tell me that line of head set (RIG 500 pro) was bought by a foreign company (nacon) a couple weeks ago and i need to go through them to get a new headset??????????????????? EVEN THOUGH I TALKED TO 3 DIFFERENT PEOPLE PRIOR AND EVERYONE SAID TO SEND THE HEADSET BACK TO PLANTRONICS AND GAVE ME THE SHIPPING ADDRESS TO PLANTRONICS. So now i am out 20$ in shipping cost and have my old broken headset back which was over 100$ to start with and the new company i am trying to contact (nacon) is completely in french so its hard to understand and DO NOT have a working support number to call. Absolutely disgusting service and lack of communication, almost feels like a scam they are putting me through.

Ordered two headsets from their online store. They sent a wrong one, I emailed immediately with photos attached. No response for 2 months. Gave up and opened the backbeat fit wrongly sent to me which was broken and won't even turn on. Have been chasing customer service for two weeks who kept replying with copy paste text telling me to be patient. I ordered two items and essentially only received one! If you can't run an online store then don't do it!

I just wanted to tell you what a great product your Voyager Legend bluetooth is. I bought my blue tooth from you all about 6 months ago. Two days ago I was at my Moms getting ready to go home when a cute puppy came up to my car. I opened my door to pet it and unknowingly to me, the puppy had knocked my Voyager out of my ear. It hit the ground and I accidentally ran over it twice. When I got home, I called my Mom and told her I thought I left it at her house or it was outside near where I parked. Well she found it and I went back and got it. Not thinking it would work, took it home and straightened it back out, turned it on and it is still working. It dosen't look very pretty, but it still works. Thanks for making a great bluetooth product!

BackBeat FIT wireless headphone do not stay charged for 8 hours. IT kept going out on me.

Really bad customer service, will never buy poly again.

A toxic work environment exudes negative communication across the organization and in multiple forms; in fact, negativity becomes a defining characteristic of the organization directed against someone of a different race base on the belief that one's own race is superior.been working at plantronics in san diego ca
. There’s some good and bad but on my part mostly bad which is pity cause life.
There is no proper training at all and everyone can’t teach you the necessary way
of Plantronics way of life so can nurture your way into the company . my story
goes like this working at Plantronics in San Diego for a job staffing agency no
names. Right out of the gates. Having a good work ethic back ground I was ready to
show Plantronics that my resume was not a fabricated and to be the only white
American to enter Plantronics could possibly have a future here it was close to
where I lived so my commute was perfect . I noticed everyone at Plantronics only
Spoke Spanish which I’m not fluent in Spanish so putting this in words everyone is
Mexican which don’t have a problem which my wife Mexican and have many
dear friends. I wasn’t even trained properly just thrown into the fire. Very fasted
Paced atmosphere which I enjoyed because it was my moment to shine even which this
Language barrier . The person who trained me work for the same staffing agency he
was reluctant to train me cause I was a threat I felt it right away but being educated
I learn very quickly and was getting a good response from upper management saying
there want pursuit the staffing agency to buy my contract out I wasn’t even there a
Month the person training me has been working there six months to make a long
story short he was set back to the staffing agency lackluster performance maybe . Plantronics found there right person which I was thrilled to be
excepted this short amount of time the staffing agency has never such a turn
Quick turn around the staffing agency called 3 different times to congratulate me.
Plantronics had to have me I was doing the work of two people easily and
Plantronics loved me as the manager explained to me company seen something special
in me .Plantronics had to have me even with the hurdles of all commands
and tasks of explained in Spanish I still thrived .with the I still thrived .with the
Merger Plantronics bought out polycom and workforce expanded new recruits from
staffing agency .I still remained the only with white American some of the new
Recruits failed because of terrible work ethic. I remained to still pursue my career
with Plantronics even at times I felt out of my element cause of Spanish being
Spoken daily with commands and general conversation.
working trying to show Plantronics what there have.
. But here’s where things started taking a turn Plantronics A recruit hes lazy and works fairly slow and isn’t too bright started getting an attitude
with me saying I staying him in the wrong direction to fail teaching him wrongly .
He was extremely slow clueless learner. he saw the he could never overcome in the
way I work fast and flawless unlike him . stories about me talking about coworkers and there faults and so on so on and
Being white and not in the with the Mexican click . so its starts like these lies and no more

.



hellos or goodbye if there was a mistake it came up in Spanish conversation
Pointing their fingers at me the drop of a dime. it was difficult dealing with a
crew working around people that was liked me , grown to hatred for me over
night . But being strong I dealt with the highs and lows hearing trump muttered
to like a supporter . it was a sin trump this thump that the brainwashing the other
employees around me to my despair . Profiling me as a trump supporter and face
relation of being white in all Mexican company. My last day at Plantronics the Friday
was windy Santa winds in full effect. one employee always shows up to beat the
morning traffic by getting to work early and sleeping in his car common not rear
..This morning cause it was brisk outside he let them in the front door because he
has a key . I show up im waiting outside thinking nobody’s there but the two
individual had me wait outside in the brisk wind .while another employees shows
the door swings open for him I trail behind him and head for the coffee
maker once the coffee is made .headed for the break room I sat down and watch
the TV one individual starts talking to me about the patriots and giants game
which being from Boston i a fan but don’t worship them .the brainwasher starts
to tell me to shut up u have a big mouth u talk about everybody and everyone I
swearing more using tons of profanity towards me AND SHUT UP i'm going to injury u the other two yelling at making false allegations about me.
Employees were on the bandwagon attacks at me I was shocked and said what they said and how
Humiliated cause of the circumstances out of my control .yelling at me in Spanish
Swearing more that white guy u don’t know who your swearing with your going get hurt
..Everything stop case I woman was entering the break room there no cameras
Audio of this situation that just occurred nothing..the brainwasher once work
Started he went to management and said I was aggressive towards him no cameras
no audio and me being white in an all Mexican company …..Well race relations
show its ugliness with a revenges first hand cause I was never asked about the
morning yelling match just his story over mine a one way street serious now .in
court a jury away hears the plaintiff and the defendant well here at Plantronics they
heard their own and the jury find me guilty of being white American in a
Mexican company . I was never asked a thing or talking too nothing racism first
hand .cant fire the Mexican guys but the white American man hell yeah cause he
diffident and Mexicans look out for each other. later on I found out the news
from the staffing agency he who called me couldn’t believe it the story was a
shocker didn’t ever listen or ask about what happen .it shows that this company
doesn’t even do a background check so the scum of the earth seep in laziness and
criminal or drug test employees . so the only way you could take me down is by lying to
management there been moments I just wondered what said cause this fact I have
never been terminated in life and all my past employers with vow for me say he
is honest / with great work ethic well well it's pity oh by the way those vapor they
smoke are filled with toxic weed and stoners steal so watch closely . And I won
not cause I just turn the page on Plantronics NO OSHA regulations any clown just jumps on a forklift goes .plastic pallets are not to be stacked on racks sky high omg dumb and dumber leaders . employees forklifts high as hell buzzing around like zipperheads not certified. fork lift drivers putting plastic pallets being stack on racks ,game over ..oh by way OSHA just shows up out of the clear blue sky, i like that …...
ADIOS

Det dårligste hedset ever !!!

Jeg købte for nogen tid siden et Plantronics headset til min iphone, da jeg ville have noget der virkelig virkede, og som de skrev, var specielt designet til netop iphone. Men hold nu op en gang bras jeg har fået. Et headset som ofte skal tændes og slukkes 10-15 gange før det endelig tænder, et headset som ofte kobler af umiddelbart efter det endelig er koblet på, et headset hvor 9 ud af 10 personer jeg ringer til, ikke kan høre hvad jeg siger. Alt i alt et totalt ubrugeligt headset, som os der kører meget ude på vejene, og er dybt afhængig af fungerer perfekt, slet ikke kan bruge til en skid. Må kraftigt advare andre mod at købe dette bras, har desværre flere kollegaer med samme oplevelser som jeg, så det er produktet der ikke er noget som helst værd, selvom prisen er meget høj. Hold jer fra Plantronics.

First plantronics, great at first then after a couple of weeks - Mic isn't working, audio not going through to headset instead it's coming out from my monitor. It's not even detecting the headset anymore.

Second plantronics for PS4, works the first week and dies the next week. Mic is dead.

Not worth buying them even if they go on sale. Maybe it's just the Mics..

By far the worst customer experience I have ever had. I ordered a $7.00 package of replacement ear buds and needed express delivery ( This was the 18th of September). I called a few days later to get an update on the order and was told that the item has not been shipped and is not even in the queue. I explained that I therefore needed to change the delivery address. No can do was the answer. I was then told I would receive an email up at within 24 hours. Nope...no update. I called again and was told they will elevate the request. I cancelled the order on the 25th and was told my CC would not be charged. Wrong again. I received an email today that my order was refunded but only the cost of the product...not the shipping which did not occur. Infuriating to say the least!!!!! Client support has been outsourced and reflects extremely poorly on the product. Someone in management and on marketing needs to find an alternate solution soon.