PizzaExpress Recenzje 

1185
•
Wynik TrustScore: 3 na 5

2,9

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

It all comes down to customer service. Not a lot to ask and in any customer facing business something of a no-brainer. The meal was fine and quick albeit not spectacular but the service was cold, mech... Zobacz więcej

Oceniono na 4 z 5

Saba made us so welcome in the Brighton restaurant tonight, seating us in a great spot and really looking after us all night. Really lovely evening thankyou !

Oceniono na 1 z 5

Arrived 25 minutes late, cold, plus desert was squashed. Customer service terrible, they don't do a thing. Won't be ordering from them ever again. Disappointed with order and customer service.

Oceniono na 2 z 5

Neurodivergent nightmare. Brought my boyfriend here for his birthday, surrounded by screaming children. Waited 20mins for a drink and initially denied an app voucher my boyfriend had for a desert be... Zobacz więcej

Informacje dotyczące firmy

  1. Take away
  2. również w kategorii:
  3. Jedzenie z dowozem
  4. Pizza na telefon
  5. Pizza na wynos

Informacje przekazane przez różne źródła zewnętrzne

Experience the finest ingredients, eye-catching design, friendly and efficient service - all wrapped up with the passion for pizza which infuses everything we do at PizzaExpress?


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,9

Wszystkie recenzje

(1185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 128

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazingly friendly service

I’ve been to Reigate PizzaExpress a few times in the past couple of months and both times I’ve had Sherralee as my waitress. Thanks to her, both experiences have been twice as enjoyable by her friendly and upbeat attitude.
Will keep going to Reigate in future despite another location being closer, in hopes that she will be our waitress.

18 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Burnt lasagna and a vegan bowl…

Burnt lasagna and a vegan bowl containing a handful of rocket leaves. Possibly the worst Pizza Express I have visited. I normally recommend most Pizza Express restaurants but this was awful. Sorry it would have been better to eat at home than spend money here.

14 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Customer 'service' with strings attached

Bought a special offer pepperoni pizza from Ocado, cooked according to instructions, but the base remained uncooked and toppings were sparse. Complained, got a copy-and-pasted ack, but no follow-up. Chased them and got a copy-and-pasted response. Eventually got £10 in vouchers, 5 x £1 and 1 x £5, with a note saying only 2 can be used per transaction, therefore I have to spend above the £10 to be able to use the vouchers. Talk about crappy customer service, crappy customer care, and a 'goodwill offer' with strings attached. They've learned nothing from the last few years of closures and downsizing, just want your money. Really disappointed. If they'd been decent and sent £10 as a single voucher, that could've mollified me. As it is, it's just made them go even further down in my estimation. 1046410.

8 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

We always use the branch on king street…

We always use the branch on king street Manchester. The manager Ian and the staff there are just superb. It’s in a beautiful art deco building and the food is consistently good. The stand out thing about this branch though is the staff. Always fantastic service, can’t recommend them enough

7 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

hi I personally luv this pizza express…

hi I am very happy in spending time with my family in pizza express which is located in kamana nalli very good atomosphere I like there service especially the staff working there Ashwini who so polite and greeting the customers with her great smile on her face..l just love it...

30 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Disappointing service

Food was good, but service from our server, Debra, was disappointing. She was friendly at first but became rude and visibly annoyed when we asked to split the bill, especially when some of us paid in cash. She sighed, complained about not having time or change, and even made a passive-aggressive comment when I smiled at my friends. Debra made the end of our meal very uncomfortable and unenjoyable.

4 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Really regret having to write such a…

Really regret having to write such a negative review.
Ordered a large classic La Reine.
6 olives and 3 small pieces of ham with 6 small mushroom pieces on it.
Really disappointed - it was really just a huge piece of dough. Insulting really and largely inedible.
Never again - sorry.

28 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Poor quality & bad service response

Don't order delivery from them.
Order arrived cold & 2 out of 3 pizzas were appalling quality - dry bases with virtually no pizza sauce on them. Phoned the restaurant that made them - they said they couldn't re-send them or do anything. No customer service phone number to speak to a person so the usual time-wasting frustration of completing an online form. Sent complaint with details & photos. Received response that just offered a free main if we dined with them again (meaning spending more money with them to dine as a family) & going on about their new delivery packaging meaning orders wouldn't be cold on arrival. Clearly not bothered about customer satisfaction. We will be going elsewhere from now on.

27 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

GLUTEN-FREE SPONGE CAKE?!

We both ordered 'crispy base' pizzas, one gluten-free, one normal. Neither were crisp - tho the 'normal' one had crisp bits round the edge - but the GF one was like a really bad sponge cake. Really unpleasant! Pity because the staff were lovely (it was a branch near Waterloo station).

26 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

I came here with my family

I came here with my family. Everything seemed fine at first. The waiter seated us as soon as we walked in and asked if we were ready to order. We told him we wanted water to drink but that we were still deciding what to order. He said he would get our water and come back to take our order. A few minutes later, a different waiter brought us water, but our original waiter had disappeared. We finally spotted him, serving some people who had come in after us. They received their food before the waiter even came to take our order. The wait was so long that we considered leaving and going somewhere else, and we wish we would have. It was another long wait for our pizza to come, in which the people seated next to us received and even finished their food. We asked for extra napkins during the wait and were given about five small low-quality napkins. We were also brought a stack of plates that had clearly not been washed after their last use. Finally, our pizza came, and it wasn’t very good at all. The crust was very thin, barely even there, and was so undercooked that it was impossible to hold. We had to fold our pizza slices like tacos in order to eat them. When we finally finished, there was another long wait for our check. When we finally got it, we left as soon as we could, and we will never be coming back.

16 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible

Terrible. Terrible terrible terrible.
My pizza was burnt and my friends was cold
We weren't given a pizza cutter and when someone else asked for one an employee said, very bluntly,"No! Use a knife and fork!"
So, in conclusion, terrible experience.

22 czerwca 2025
Opinia niezależna
Oceniono na 2 z 5

We decided as a family to treat…

We decided as a family to treat ourselves to a pizza. One member of the family is gluten intolerant. On looking at the menu there was a number of pizzas to have. Sadly this was half the size and can only be described as a child’s portion. On looking at the normal size pizzas these were hanging off the plate. Prezzo’s offer a proper sized pizza so why can’t pizza express. Why should gluten free people have to be given small pizzas. Completely unfair.

21 czerwca 2025
Opinia niezależna

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