I feel pizza express has definitely gone down hill. They are definitely not for their customers all they are worried about is making money. Even there pizza express app I would definitely not recommen... Zobacz więcej
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Appalling experience at the Shrewsbury site on Saturday 28th March 2026. Apathetic staff, soggy pizza, staff rude at bill payment - would not let us pay on the app as we normally do and was reluctant... Zobacz więcej
We visit Cobham Downside services when travelling to the West Country. Without exception, they produce the best Pizza Express Pizzas we have eaten. This time, 22 03 26, we were travelling with a dog... Zobacz więcej
Went to pizza express near red.rock centre. Stockport. 1st class. Staff excellent especially Keiren, who went above and beyond. Very friendly and helpful. The food was delicious and hot. Very quick... Zobacz więcej
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Experience the finest ingredients, eye-catching design, friendly and efficient service - all wrapped up with the passion for pizza which infuses everything we do at PizzaExpress?
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- www.pizzaexpress.com
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Very poor value for money.
We ate at Pizza Express on Ipswich Quayside. The Margarita was on a thin base (although we had asked for the thicker base ) and it was served on a cold plate. The pizza was barely warm to start with. What a rip off for £14:95. The knife was blunt and it was a struggle to cut through the pizza. Why don’t they serve them hot and on a wooden platter?
Absolutely terrible food and not worth…
Absolutely terrible food and not worth the money. I had a meal with my family I will never go back waste of money and they dont even give you plates to put food in ,the price of food are a daylight robbery please avoid this place
Petersfield Pizza Express Great Service
Petersfield Pizza Express staff member named 'MD' could not do enough for our table of 6. He went over and above to ensure our Lunch gathering went well. Thank you 'MD'.
I feel pizza express has definitely…
I feel pizza express has definitely gone down hill. They are definitely not for their customers all they are worried about is making money. Even there pizza express app I would definitely not recommend at all it’s a rip off even if your a few stars away from silver or bronze they put you back into bronze or silver.i would not recommend at all. Stay far away from pizza express
Pizza Express Islington
I went to Pizza Express Islington on Saturday.
The pizza (Romana) was delicious and salad v good.
In particular our waitress was excellent-friendly,efficient and v helpful
Great service and lovely meal
Went to the Rochester restaurant and had a lovely meal with family and great service from Saskia.
Went to pizza express near red.rock…
Went to pizza express near red.rock centre. Stockport. 1st class. Staff excellent especially Keiren, who went above and beyond. Very friendly and helpful. The food was delicious and hot. Very quick service.
We all four of us enjoyed it very much. Recommend highly.
My server Adam was so warm and…
My server Adam was so warm and welcoming and very attentive. Food was great and served quickly
Overcharged, not resolved
Overcharged, and not resolved after three weeks of complaints to customer services.
Try to put 9 around a table for 6 next…
Try to put 9 around a table for 6 next to the entrance most of the food is precook
Birthday celebrations ruined by bad customer service
Went to PE at the Cannock Designer Village to celebrate a friends birthday.
When we arrived we were told we could sit anywhere (we were not shown to our table). The first table we sat at was dirty, so we moved to a second table that on inspection was also dirty. We tried to get the attention of a staff member, but they just looked the other way. I had to go to the guy who was cooking to get someone to clean the table. Following on we were given a dirty lipstick stained prosecco glass, a dirty knife.
We were looking at the menu for at least 15 minutes before someone came to take our orders, only then we were informed of the mains that were not available! Once we had finished our mains we sat again for 20 minutes waiting for someone to clear the table and offer desert, again we had to ask the chef if someone could come over. When the waitress came over she informed us it was too late for desert as they had switched the coffee machine and ovens off so only cold deserts were available. The night was a total disappointment and awful birthday celebration for my friend.
Went to PE Cribbs Causeway Bristol
Went to PE Cribbs Causeway Bristol. I’ve had better pizza from the freezer cabinet in Tesco. We ordered thin and crispy, believing this referred to the crust not the topping. There was hardly any cheese, or indeed any topping. Could have done with a hacksaw to slice it it was so hard. A snip at £18! We won’t be back.
Pizza Express - Welwyn Garden City
We visited the Welwyn Garden City restaurant this evening. Started off by waiting to be seated for 5 minutes. Lots of staff milling around and no-one taking any notice of us.
Eventually, after being seated we were given menus. As we looked through the menu, other patrons were seated.
After 10 minutes we asked a waitress if we could place our order, but we were told she could not help, as not her section and she would get ‘our’ waiter.
We sat for another 10 minutes and no sign of him coming anywhere near us. He was concentrating on the delivery drivers going into the restaurant.
We had enough, got up and complained to the manager. Our waiter had said they were busy - the restaurant was half full. The manager told us they were short-staffed.
Get your stories right!!!
Second time we have had a bad service.
They need to buck their ideas up as a poor service. Differing reasons for the poor service and generally, an experience we would rather forget.
Staff messing with good.
We went to pizza express in South Woodford.
I asked for more cheese on my pizza.
They took it back and said they would make a new one. I said no need just put some on top and put in the oven.
When it came out it was burnt but I knew that it would be and was ok with it. Then I saw 2 staff members looking at it and taking over my good. Then right inform of everyone, one of the staff grabs and flicks my food. Then another brings it over to me. I told them I didn’t want it as they were grabbing my food. And the manager made me feel like it was my fault. Not good enough. Look out people. Who knows what they are doing to our food.
We had a lovely relaxed lunch at Pizza…
We had a lovely relaxed lunch at Pizza Express Coulsdon. Rene and her team always provide excellent service and food. Our server today was Alvin, who couldn't be more attentive.
Appalling experience at the Shrewsbury…
Appalling experience at the Shrewsbury site on Saturday 28th March 2026. Apathetic staff, soggy pizza, staff rude at bill payment - would not let us pay on the app as we normally do and was reluctant to apply blue light discount. We have been using PE since the 1970's - £69 for two soggy pizzas with patently less toppings and one bottle of wine + substandard staff - sadly I fear PE will go the same way as Loch Fyne if they don't raise their game. Very disappointed indeed.
Cobham Downside, best Pizza and service.
We visit Cobham Downside services when travelling to the West Country. Without exception, they produce the best Pizza Express Pizzas we have eaten. This time, 22 03 26, we were travelling with a dog, so takeaway was the only option. We sat in the pleasant seating area at the back and Julianne went above and beyond give us a positive dining experience.
Came in for a meal
Came in for a meal, our waitress Jarka was very friendly and attentive, the food was great and we didn't wait long despite the restaurant being busy
Amazing - Jane is the best
Amazing! Me and my friend went to the Ely branch to celebrate our March birthdays and had a wonderful night. The prices were great, deals were amazing and the food was soooooo good! Not to mention our stunning waitress Jane. Such a wonderful and bright women who enhanced our entire experience so much more and made us laugh so hard. She was honestly so delightful and made our night! 🍕🍝🎉
Exceptional Birthday Meal – 5 Stars for Harry and the Team!
We visited Pizza Express at Gunwharf Quays for my birthday with a party of four, and it was a flawless experience from start to finish.
The Food:
The kitchen was on top form. Two of us had the Vegan Dough Balls followed by the Vegan Giardiniera on a Romana base, and both were delicious—it’s great to see such high-quality plant-based options that don't compromise on flavour. The rest of the table thoroughly enjoyed the American Hot (with that extra jalapeño kick!) and a perfectly prepared Grand Chicken Caesar. Everything arrived hot, fresh, and exactly as ordered.
The Service:
What truly made the night special was the service. Our server, Harry, was simply exceptional. He was caring, funny, genuine, and kind—the kind of person who makes you feel like a guest in his own home rather than just a customer in a busy restaurant. Pizza Express should value him highly; he is a massive credit to the Gunwharf Quays team.
The Birthday Surprise:
To top off an already lovely afternoon, Harry and a female colleague surprised me by bringing out a slice of Vegan Ginger Cake while singing Happy Birthday! It was such a thoughtful, lovely gesture, much appreciated and made my day truly feel celebrated.
Verdict: Great food, a beautiful location, and world-class service. We will definitely be back. Thank you, Harry!
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