I am still waiting for a response to my ongoing query from 24 April 2026. I was sent an incorrect item, which has not been corrected. I have phoned and emailed, but the lack of a suitable response... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Order arrived all ok but no packing note included to return item. I have emailed 4 times with no response, messaged on facebook with no response. Very poor service. Still wanting to return item and u... Zobacz więcej
Great, clear, helpful website. Efficient ordering system, though very odd that your receipt from PayPal was, 'You have paid to Store More Garden Buildings Ltd.' Not sure what that is all about!! Kn... Zobacz więcej
Reakcja na opinię
First time using Physioroom. Easy to use website for purchse. Immediate conformation of order, notified again at dispatch within 48 hours and item received 2 days later. Excellent service. Ankle strap... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The ultimate sports injury website, PhysioRoom.com. Featuring products, advice, guidance and injury prevention tips from leading sports physiotherapists and orthopaedic surgeons. Online shop with orthopaedic supports and braces, back pain relief products and rehabilitation equipment. Includes free expert sports injury, back pain and arthritis relief information written by sports medicine expert orthopaedic surgeons and physiotherapists.
Dane kontaktowe
Edward Merton House, Park Gate Close, Bredbury Industrial Park, Bredbury, Stockport, Cheshire, SK6 2SZ, Stockport, Zjednoczone Królestwo
- 01636 822882
- info@physioroom.com
- www.physioroom.com
3,3
Średnia
34 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very prompt delivery
8 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Great product and service
Very nice knee support. Flexible but supportive. Good quick delivery
8 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Great service and products
6 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Quick delivery and as described
5 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Website really good delivery courier not so
Website really good , products excellent, however using Evri as a courier who therefore represents Physioroom is very poor, which will only reflect against Physioroom. My suggestion would be use a more reliable courier, DPD as an example
5 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Lack of communication after purchase…
Lack of communication after purchase regarding confirmation of purchase and tracking details. I had to email and ask for this. Then my suspension trainer didn’t have instructions included and I had to email and ask for this.
The product seems good.
3 maja 2022
Odpowiedź od Physioroom.com
Hi Shimalee
Thanks for the feedback. Most product manuals are available on the website as a digital copy so they are not included with every item. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Very disappointed
Sadly despite measuring the wrist to ascertain the size of wrist support to order, it did not fit at all! Extra large ordered, but the Velcro straps were so short and stiff, it wouldn’t close. No use at all and got a different one at Amazon, which was perfect and cheaper. On the plus side, the item did arrive quickly.
3 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Products may be good but communications…
Products may be good but communications could be better. I have never received replies back to questions I have asked.
3 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
I ordered a right hand splint support…
I ordered a right hand splint support for my thumb. However a left hand splint has been delivered in a packet which is marked ' Right Hand' .
2 maja 2022
Odpowiedź od Physioroom.com
Hello Diane
I am very sorry the wrong item was sent. Please do get in touch with our customer service team at info@physioroom.com and the team will be able to resolve this for you.
The PhysioRoom Team
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Prompt delivery of my knee support…
Prompt delivery of my knee support which is well made and does the job
2 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Good value and fast delivery.
1 maja 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
First time using Physioroom
First time using Physioroom. Easy to use website for purchse. Immediate conformation of order, notified again at dispatch within 48 hours and item received 2 days later. Excellent service. Ankle strapping was great for the price. Recently broke ankle and strained ligaments etc - used this brace for support after stopping use of nhs boot - with laces and figure of 8 webbing on velcro I was wholly confident I couldn't turn my ankle again during early recovery process. Would recommend this supplier and this product. Thank you Physioroom.
30 kwietnia 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Very helpful with returns.
Very helpful with returns.
Easy to order
Quick delivery
Will use again
30 kwietnia 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
fast efficient friendly service
29 kwietnia 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Always arrives on time
Always arrives on time
Good amount of equipment and good quality
28 kwietnia 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Concerned this is a scam UPDATED
Terrible communication which has left me concerned that this is a scam company that has just taken my money and will not deliver the goods. They emailed me a URL to track my order which links to a non-existent site, and the reply I sent to the email address to notify them was bounced back. They have no customer service number on their website or in the footers of their emails, and the only customer service email advertised seems not to be staffed. If this is not a scam but simply appalling customer service I will amend my review accordingly, but right now I do not hold out much hope.
UPDATED: Am amending my review as promised and upgrading my score from one star because the items did arrive very soon after I had written it and I am happy with them. But the points I made above about communication still stand (hence four stars not five) - addressing them so that customers are not left in limbo without working URLs/tracking links/a phone number would help to reassure buyers that this is a legitimate and professional business.
28 kwietnia 2022
Opinia niezależna
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Fantastic product and so so…
Fantastic product and so so comfortable. Has eased my hip pain already
26 kwietnia 2022
Odpowiedź od Physioroom.com
Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team
Ordered several Kettlebells but full…
Ordered several Kettlebells but full order never arrived and after emails and telephone calls I've gave up quite frankly. Avoid
26 kwietnia 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.