Pet Protect Recenzje 

4005
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Pet protect have been wonderful, professional and always keep you in the loop so you know what’s going on.insurance claims always paid without any problems.my dog Rogue was my world and sadly after 6... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I hadn’t experienced Pet Protect before insuring our cat so took a chance that they would be true to their reviews. Hands down they’ve been the most prompt and simple insurers to deal with. No q... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When one of our dogs needed surgery to remove a suspicious lump our vet was able to submit a costing and get it pre-approved before we went ahead so we knew what was covered and how much we needed to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Absolutely disgusted with this company. 12 years without a single claim and then suddenly my little doggy needed a lump removing from his front leg and rear leg joint. After dragging there he... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Ubezpieczenia zwierząt
  2. Agencja ubezpieczeniowa
  3. Firma ubezpieczeniowa

Napisane przez firmę

Pet Protect is a well established provider of pet insurance products for cats & dogs in the UK and has been covering pets for over 40 years. Our Lifetime cover offers peace of mind and helps to protect your pets if they become unwell.


Dane kontaktowe

Pet Protect Pet Insurance

Visit our website for more information

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(4005)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 250

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Very informative and understanding agents on Live Chat. Easy renewal for peace of mind.

14 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our live chat agents were helpful! We appreciate your feedback. Thank you. Pet Protect

Oceniono na 5 z 5

chat facility

I used the chat facility with regards to updating my pets information. I received a very helpful, polite reply during our interaction. I would recommend this service.

11 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our chat service was helpful and polite. We appreciate you recommending our service and your positive feedback! Pet Protect

Oceniono na 5 z 5

Used the online chat to find out how to…potentially make a claim.

Used the online chat to find out how to potentially make a claim having not claimed before.
Very helpful and explained everything very clearly,

11 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our online chat was helpful. We appreciate you taking the time to share your positive experience with us. Thank you . Pet Protect

Oceniono na 5 z 5

They are very easy to get hold of the…

They are very easy to get hold of the live chat helps out with all of my questions without having to call and speak to anyone

10 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our live chat is helpful and easy to use! It's great that we can answer your questions quickly. Thanks for your feedback. Pet Protect

Oceniono na 4 z 5

Fantasist company Iv claimed twice now…

Fantasist company Iv claimed twice now for our boy Coco and everytime it has been hassle free and easy.
But always read your policy as our boy was very poorly to the sum of 17K and he was only insured Upto 4K our fault for not reading the policy in full.
We would deffinatly reccomend this company.

30 września 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our claims process has been hassle-free for Coco. We appreciate your recommendation and are grateful for your feedback. Pet Protect

Oceniono na 5 z 5

Pet Protect: Exceptional Service and Hassle-Free Claims!

​I cannot recommend Pet Protect highly enough. After being with them for a significant period and needing to make multiple claims for my pet, my experience has been absolutely flawless.
​The claims process has been seamless every single time. I've had no issues whatsoever with the paperwork or speed of reimbursement. It's a huge relief to know that when my pet needs care, I can focus on their health without worrying about fighting with my insurer over payment.
​Beyond the efficiency, their customer service team is truly outstanding. Every time I have called them with a question or a concern, the staff have been incredibly lovely, kind, and genuinely helpful. They are a professional and compassionate team, and they truly live up to the "protect" in their name.
​If you are looking for pet insurance where the claims are quick and the people are kind, look no further. Highly recommended!

7 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We appreciate your wonderful feedback! It's great to know you feel secure with our services. Thanks again! Pet Protect

Oceniono na 3 z 5

I disliked that on top of me paying…

I disliked that on top of me paying monthly for insurance to use occasionally & paying my excess. I then had to pay a further £146 vet contribution.

13 października 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We regret you were dissatisfied with the vet contribution in addition to your monthly payments and excess. We appreciate your feedback and our Customer Relations Team will be in contact with you shortly. Thank you. Pet Protect

Oceniono na 5 z 5

PetProtect were helpful and paid promptly

PetProtect were helpful and supportive on the phone, and settled the claim within a week once it was submitted. If you think that the market leader is the only option, then don't. PetProtect don't direct settle with your vet, but if you pay by credit card then you won't be out of pocket. Also they offer great ways to keep the premiums down - in my case I pay 20% of the claim plus a £100 excess, which lowers my annual outlay, but still means I don't have to worry that I will have trouble paying a £5000 vet bill.

15 października 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We appreciate your feedback and are happy to hear that you found our team helpful. Thank you for sharing your experience. Pet Protect

Oceniono na 5 z 5

Numerous claims made …

Unfortunately I’ve had to make numerous claims for different things & Pet Protect are always very quick to pay & answer any questions I’ve had

5 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We appreciate you sharing your experience. We're happy to hear that our team is quick to respond and provide support when you need assistance with your claims. Thank you. Pet Protect

Oceniono na 5 z 5

100% recommend *****

My dog has been insured with Pet Protect for 11.5 years, they have paid out every claim I’ve submitted, including some BIG ones!! I would 100% recommend Pet Protect.

5 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our insurance has met your dog's needs over the past 11 years. Thank you for recommending our services; we appreciate it! Pet Protect

Oceniono na 5 z 5

Pet protect have been fantastic

Pet protect have been fantastic in response to my many claims unfortunately we have had a poorly dog over the past 3 years so have had to claim multiple times for treatment and medications pet plan have responded immediately to any queries I have made
Excellent 5*

3 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our claims process has been helpful during this challenging time with your dog. We appreciate your kind words. Thank you for your positive feedback. Pet Protect

Oceniono na 5 z 5

So impressed by everything

So impressed by everything. The Vet
Surgery filed the claim directly and we were notified that it was approved within a couple of days. Payment followed shortly afterwards.

When you are worried about your pet, you don’t need any more hassle - Pet Protect tick this box: no hesitation in recommending you to others.

13 października 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that the claim process was smooth and efficient. Thank you for recommending us! Pet Protect

Oceniono na 5 z 5

Excellent experience

Very helpful on the phone
Claims paid very quickly

1 października 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We're happy to hear that our phone support was helpful and claims were paid quickly. Thank you for your feedback! Pet Protect

Oceniono na 5 z 5

Claim was so simple and the payment…

Claim was so simple and the payment made very fast back to my account . Thank you

21 października 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We are happy to hear that your claim was simple and the payment was made fast. Thank you for your positive feedback and for sharing your experience. Pet Protect

Oceniono na 1 z 5

Wow... How The Best Has Fallen 😣

Wow. We have been with Pet Protect for the last 3 to 4 years insuring our Maine Coon Molly.
Policy No. 185732.
The premiums were reasonable and their cover for when we needed it was excellent. However our premiums doubled last year ..but we took the hit. I was shocked to find out that the recent renewal has doubled again! From £14 per month in the first year to over £60 per month in three years is a joke. What happened to one of the best?
British Insurance is just broken like everything else and they just don't care.
So disappointed.

3 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We appreciate you sharing your experience. We're sorry to hear about the premium increases for Molly's policy. We currently are unable to identify your policy. Can you please email complaints@petprotect.co.uk quoting your Trustpilot review with your policy details and they will be able to look into this for you. Thank you. Pet Protect

Oceniono na 5 z 5

Agent was extremely helpful

Agent was extremely helpful , nothing was too much trouble.

3 listopada 2025
Opinia niezależna
Logo Pet Protect

Odpowiedź od Pet Protect

We are so happy to hear that our agent provided such helpful service. Thank you for your positive feedback; we appreciate it. Pet Protect

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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