Parrot Supplies Recenzje 

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Neil,

Thank you for taking the time to write this review,

We are very pleased you are happy with the quality of the parrot cage you purchased from us, We hope your parrot is happy in his new home.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Chloe,

Thank you for taking the time to write this review,

I have just checked the order status and can see that your order was dispatched and the tracking details do show that the order was delivered to your address.

Thank You

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Chloe,

Thank you for taking the time to write this review,

I have just checked the order status and can see that your order was dispatched on time but I can see from the tracking details your item was delivered a little later than planned the tracking details do show that the order was delivered to your address.
And that is the reason why we won the chargeback claim you opened through your bank.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Huzaifa,

Thank you for taking the time to write this review,

We are very pleased you are happy with your order.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Lee,

Thank you for taking the time to write this review,

We are very pleased you are happy with the parrot cage and toy pack that you purchased from us.

Thank You

Odpowiedź od Parrot Supplies

24 wrz 2021

Jayna, you purchased the cage on the 10th September and we dispatched it that very same day, here is the tracking information ParcelForce 48 -PBUG0794521001 so why did Parcelforce have to attempt delivery more than 6 times to your address its because you was never in to accept delivery, you don't even have to be a clever person to understand your cage went through the delivery process 6 times all because you wasn't in of course this is the reason why your cage was damaged, you as the buyer should have made the effort to be in on the first delivery attempt not the 6th,

We also asked you to send photos of the cardboard packaging so we could do a claim with the courier but you never did, if you had done this we would have offered you the chance to exchange the cage.

And in regards to the cage being poor quality you purchase the - Parrot-Supplies Arizona Open Top Parrot Cage - Black for £79.99 free delivery its a very good quality cage for such a low price that's why we sell 300+ every month and your the first person to moan about them.

In regards to your other remark about a item you claim was out of stock it is just a lie everything you ordered was delivered to your address with nothing out of stock, you are only saying this to try to make us look bad,

You see Jayna, we like to back up what we are saying with proof that's why we have published the tracking details so people can see that the damage only occurred to the cage because you didn't make the effort to be in on the first delivery attempt.

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Hannah,

Thank you for taking the time to write this review,

We are very pleased you are happy with the products you purchased from us, hope your birds love them too.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Ian,

Thank you for taking the time to write this review,

We are very pleased you are happy with the the products you purchased, sorry that one item was out of stock.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Alexander,

Thank you for taking the time to write this review,

We are very pleased you are happy with the parrot cage that you purchased and the service that we provided.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Andy,

Thank you for taking the time to write this review,

We are very pleased you are happy with the items you purchased from us, sorry that the delivery was a little later than expected, sadly when parcels leave us its out of our control what happens next.

Thank You

Odpowiedź od Parrot Supplies

26 sty 2022

Hello Gerry,

Thank you for taking the time to write this review,

We are very pleased you are happy with the service we provided.

Thank You

Odpowiedź od Parrot Supplies

26 cze 2021

Hi,
If you had taken the time to read through our terms and conditions before you placed your order you would have found we don't deliver outside the United Kingdom at the moment, and in regards to your refund you will need to contact your bank because the refund was processed and we have notifications to prove this which you will have received yourself as well.

Odpowiedź od Parrot Supplies

Zaktualizowano 26 cze 2021

Hi,
This item was not sent out to you in a damaged condition, we was trying to work with you to arrange collection of the item which we only did because you informed us that didn't drive and wasn't able to take the item yourself to a post office, our normal practice is that we would send you a returns label for you to drop the item off at you nearest post office which would cost us £8.82, but because you didn't drive we was making arrangements for collection of the item from your address which would have cost us considerably more (£46.95) which we was willing to pay to resolve the issue, things only started to go wrong when you made threats and hounded us for several days on social media, when you started your trouble causing I even made the effort to call you at 10:30pm to once again try to resolve the issue but you didn't want to, your response during the phone conversation was very childish. so we couldn't resolve any issue with you during our conversation because you acted the way you did, It wasn't even you that placed the order it was "Roseanne Orton" which we believe is your mother because your responses have been very immature and childish and was certainly not the behavior of a responsible adult.