An excellent experience all round and so I would highly recommend Padel Shack. Nice quick navigation on the website, Apple Pay and email updates every step of the way. My order was shipped on the day... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely good customer service. Ordered Thursday, delivered Saturday no cost on speedy delivery. Excited to try the new racket and will definitely be using Padel shack again.
Chris from Padelshack is fantastic, I've bought many things, padels, padel bags, grips, shoes and balls. Always had a swift service and if over eve had any dispute, it's been settled at an ins... Zobacz więcej
Reakcja na opinię
Had an issue with next day delivery, which was not Padel Shack’s fault. They refunded the delivery fee and were very prompt in replying to my emails regarding delivery issues. Good customer service.
Informacje dotyczące firmy
Napisane przez firmę
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Dane kontaktowe
Bergholt Road, CO11 1QT, Brantham, Zjednoczone Królestwo
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Doskonała
944 recenzji
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bought for a Christmas gift so…
Bought for a Christmas gift so hopefully he will love them
21 listopada 2025
Odpowiedź od Padel Shack
Hi Margaret,
We hope so too! Thank you for taking the time to leave us a review.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Waleed,
Thank you for leaving us a review. We hope your racket is serving you well.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Philip,
Thank you for taking the time to review us.
Kind regards,
Padel Shack
Arrived on time & with no issues 👍🏻
28 listopada 2025
Odpowiedź od Padel Shack
Hi Sue,
Thank you for your feedback.
Kind regards,
Padel Shack
Great rackets and extras…
Everything delivered that was ordered with few extra bits added on.
Delivery was quick as soon as it was processed
28 listopada 2025
Odpowiedź od Padel Shack
Hi Tom,
Thank you for taking the time to review your positive experience with us.
Kind regards,
Padel Shack
Damaged products-Resolved
They proactively contacted me and sent replacement grips and a new bottle. Appreciate the customer service.
Padel racket Grip damaged when removing plastic cover
Bottle was cracked and leaked when used.
27 listopada 2025
Odpowiedź od Padel Shack
Hi Timothy,
Thank you for your review. We are glad, after calling you, we were able to address these issues and replace the damaged items.
Kind regards,
Padel Shack
Great range of paddles
Great range of paddles, bought 4 different models as gifts. They were well priced, packed well and arrived quickly.
Would recommend!
27 listopada 2025
Odpowiedź od Padel Shack
Hi Hugh,
Thank you for leaving us a review and that's great to hear.
Kind regards,
Padel Shack
Alex was really helpful advising on…
Alex was really helpful advising on padel shoes. I explained some issues that I was experiencing and I received a speedy response and shoe options. I went on to purchase and they are great and so comfortable.
25 listopada 2025
Odpowiedź od Padel Shack
Hi Lisa,
Thank you for taking the time to review our customer service. Our staff are alwasy happy to give their advice on our products.
Kind regards,
Padel Shack
Excellent service
25 listopada 2025
Odpowiedź od Padel Shack
Hi Josh,
Thank you for leaving us a review,
Kind regards,
Padel Shack
Padel Racket Review
I had some issues with my product once it arrived. But the customer service was amazing, they resolved the matter swiftly and sufficiently. I was very pleased overall in the end. The member of staff which helped me was really helpful and friendly.
22 listopada 2025
Odpowiedź od Padel Shack
Hi Oliver,
Thank you for the positive feedback on our customer service. Unfortunately, once we despatch orders, it is in the couriers hands to deliver our orders correctly. Thank you for highlighting that despite this, we do our best to find missing or damaged orders.
Best wishes,
Padel Shack
Quick delivery as is normal
23 listopada 2025
Odpowiedź od Padel Shack
Hi Chris,
Thank you for taking the time to review us.
Kind regards,
Padel Shack
Great service and price.
23 listopada 2025
Odpowiedź od Padel Shack
Hi Barbara,
Thank you for your feedback.
Kind regards,
Padel Shack
Great service and choice of products
The website was very easy to use, and there is a huge range of products available. My items were packaged very well. Unfortunately my items were delayed once they were with the courier service - but Padel Shack refunded my delivery costs with no issue at all and I was very grateful. Their customer service was brilliant. My son loves his racket - thank you very much.
22 listopada 2025
Odpowiedź od Padel Shack
Hi Lisa,
Thank you for taking the time to leave us a review and we are glad to hear that we were able to facilitate a positive outcome to the delay in your delivery. We are always happy to refund shipping costs on delayed deliveries.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Kim,
Thank you for your feedback. According to the courier, your order has been delivered. We have sent you an email for further information. If you would like us to investigate this further for you, please get in touch.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Graham,
Thank you for your feedback. We are glad to hear you had a positive experience with us.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Roger,
Thank you for taking the time to leave us a review.
Best wishes,
Padel Shack
Chris was proactive and really helpful…
Chris was proactive and really helpful when I encountered an issue ordering an item. Great customer service and will definitely be using Padelshack again!
10 listopada 2025
Opinia niezależna
Odpowiedź od Padel Shack
Hi Glen,
Thank you for highlighting Chris' excellent customer service. Highly experienced and friendly, he is always happy to help.
Kind regards,
Padel Shack
Delighted with my purchase
Received great guidance and information over the phone which helped me make the right choice for my purchase
28 października 2025
Odpowiedź od Padel Shack
Hi Nicholas,
Thank you for highlighting that our staff are always happy to give their advice and recomendations on our products. We hope your racket is serving you well.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi James,
Thank you for taking the time to review us.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
Hi Guy,
Thank you for your feedback on our customer service. We hope to hear from you soon.
Kind regards,
Padel Shack
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.