An excellent experience all round and so I would highly recommend Padel Shack. Nice quick navigation on the website, Apple Pay and email updates every step of the way. My order was shipped on the day... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Extremely good customer service. Ordered Thursday, delivered Saturday no cost on speedy delivery. Excited to try the new racket and will definitely be using Padel shack again.
Chris from Padelshack is fantastic, I've bought many things, padels, padel bags, grips, shoes and balls. Always had a swift service and if over eve had any dispute, it's been settled at an ins... Zobacz więcej
Reakcja na opinię
Had an issue with next day delivery, which was not Padel Shack’s fault. They refunded the delivery fee and were very prompt in replying to my emails regarding delivery issues. Good customer service.
Informacje dotyczące firmy
Napisane przez firmę
Padel Shack stock a range of padel equipment & accessories, from rackets to grips, with great prices & world wide shipping.
Dane kontaktowe
Bergholt Road, CO11 1QT, Brantham, Zjednoczone Królestwo
- 01206808014
- info@padelshack.com
- www.padelshack.com
4,7
Doskonała
944 recenzji
Odpowiada na 95% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing customer service
I purchased a new Padel bat last Friday, late afternoon. I paid for next day delivery but had missed the delivery cut off for the day. After calling Padel Shack a super helpful member of staff managed to get it out for delivery that day and I received it in time for my game on the Monday. I would not hesitate to recommend them and will without doubt be a repeat customer 👍
6 marca 2026
Odpowiedź od Padel Shack
Many thanks for your amazing review. We're pleased that a team member could assist you, and we're even happier to know it arrived on time. Thank you!
Head 'Speed' racket a…
Ordered a Head 'Speed' racket and a pack of balls, came quickly and great quality. Would buy again
26 lutego 2026
Odpowiedź od Padel Shack
It’s great to know your order arrived quickly. Thank you!
fast delivery
2 marca 2026
Odpowiedź od Padel Shack
We’re pleased that your order was delivered promptly. Thank you!
Odpowiedź od Padel Shack
Glad to hear your order arrived quickly. We appreciate your feedback! Thank you!
Great customer service
Great customer service. Had a query with the order which was resolved really promptly. Could not ask for anything more really. Would recommend.
1 marca 2026
Odpowiedź od Padel Shack
We're grateful for your feedback. Pleased to hear our team could assist you. Thank you!
Odpowiedź od Padel Shack
We’re happy your delivery was fast and efficient. Thank you!
Racket is great i like it alot just…
Racket is great i like it alot just with the delivery think it could benefit with an estimation time when you purchase the racket but appart from that all good
25 lutego 2026
Odpowiedź od Padel Shack
Thank you for your feedback. We will certainly look into this, but if you are ever unsure about a future order, please send us an email or give us a call, as we will be happy to provide this information.
Racket is really good condition
Racket is really good condition. Even though I ordered next day delivery and it came after 2 days. They refunded me the delivery fee.
23 lutego 2026
Odpowiedź od Padel Shack
Glad to hear your order arrived swiftly and that the racket was in good condition. Thank you!
Excellent price for the bat
Excellent price for the bat. Quick delivery and packaging was was exceptional
19 lutego 2026
Odpowiedź od Padel Shack
Good morning,
Thank you for supporting our company. We are pleased to hear about your positive experience.
Kind regards,
Padel Shack
Dependable
I got my racket and balls right on time, and both the quality and price were spot on. Everything arrived exactly as expected, and the ordering process was smooth. I’d happily use Padel Shack again for future gear.
15 lutego 2026
Odpowiedź od Padel Shack
Thank you for your excellent review. Very glad to hear you had a wonderful experience.
Racket Good - let down by service.
I ordered my new padel racket. Was happy with the purchase and even more so because I could pay £9.50 for guaranteed before 12pm next day delivery. Paid the extra and received notice the racket had been posted. Racket didn’t arrive despite the extra payment taken. Tried to contact dhl who blamed padel shack. Padel shack have yet to reply to my email. Can’t fault the racket but don’t advertise a service you cannot achieve.
15 lutego 2026
Odpowiedź od Padel Shack
Good afternoon Dave,
I am very sorry to hear about the delays with your parcel. Having looked into this, there was a delay at the depot. Could you please call us on 01206 808014, as we don't appear to receive any emails from you previously? We are more than happy to discuss this further.
Kind regards,
Padel Shack
Odpowiedź od Padel Shack
We are pleased you are happy with your purchase. Thank you.
Poor delivery
I paid £7.50 for next day delivery and just missed the driver who didn’t leave it anywhere missing the point of next delivery. I received notification of the delivery at 8.33am saying between 8.33-10.33am so no notice! Not a good service. They didn’t even try to deliver the next day so received it 4 days later.
11 lutego 2026
Odpowiedź od Padel Shack
Good afternoon,
Thank you for your review.
I am sorry to hear your parcel wasn't left in a safe place. Unfortunately, you need to request via the courier for it to be left in a safe spot or with a neighbour, as they do not do this automatically.
Kind regards,
Padel Shack
Value for Money!
Paddle shack perfect start to finish great products, great prices and fast delivery
11 lutego 2026
Odpowiedź od Padel Shack
Thank you for your wonderful review. We are pleased that you feel our rackets offer good value for money and that your delivery arrived promptly.
Best price I could find - service excellent
I bought a pack of Karakal racket grips - best price I could find, delivered quickly and well packed - thank you.
4 lutego 2026
Odpowiedź od Padel Shack
We are pleased to hear you found our prices competitive. Thank you for choosing to shop with us.
I ordered a padel racket it arrived the…
I ordered a padel racket it arrived the following day having only ordered it the previous afternoon. The service and help was absolutely fantastic. I would recommend this company to anyone who is interested in paddle. The staff are so helpful over the phone.
11 lutego 2026
Odpowiedź od Padel Shack
Thank you for getting in touch. We are glad our team could assist you with your order and are very grateful for your positive review.
Odpowiedź od Padel Shack
We appreciate your feedback and are pleased to hear your order arrived quickly in Germany. Thank you.
Odpowiedź od Padel Shack
Thank you, we are pleased you were happy with your purchase.
excellent customer service
9 lutego 2026
Odpowiedź od Padel Shack
Thank you for taking the time to share your feedback!
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