You guys did excellent I use it when I came home from the hospital for two weeks since then I’ve been OK not having to use it
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true... Zobacz więcej
Reakcja na opinię
Incredible company to deal with, the customer service excellent. Cannot say enough praise. I had purchased a refurbished machine online and they called next day to say they were sorry they had sold ou... Zobacz więcej
Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake. Oxygen Medical went way out of their way to correct the issue for me. My conce... Zobacz więcej
Informacje dotyczące firmy
- Dostawca sprzętu do fizjoterapii
- również w kategorii:
- Apteka
Informacje przekazane przez różne źródła zewnętrzne
Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.
Dane kontaktowe
North Old Moneta Road 12348, 24121, Moneta, Stany Zjednoczone
- www.oxygenplusmedical.com
4,7
Doskonała
206 recenzji
Zaprasza klientów do wystawiania recenzji
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Placed order on 12/18
Placed order on 12/18. rcvd ack. on 12/19 rcvd message stating due holiday schedule NO. shipments until after 1/6 due closure. Tben got msg stating Fedex issued pckup order on 12/18 for pickup on 12/27 for est delivery on 12/30. Fedex had no record of pickup until I caled on 12/30 afternoon & foud closed until 1/6. Left uncomplimentary mesage about "service". Two hoirs later Fedex said just picked up machine est del 1/2. Arrived!!! Well packaged. Clean. Works. Lousy customer interface (auto computer input???)
3 stycznia 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello sir, and we are sorry to see this review. We wish you would have contacted us so we could explain the situation. Our website, and all subsequent follow up emails to our customers made it pretty clear that any orders placed during this time would be delayed past our 3-5 day lead time, since FedEx shipping delays were a big problem this year, and also because we would be closed for the holidays. We did not hold any punches there, and I am sorry you never saw any of those notices. With that being said, we did not want our customers to wait too long for their orders, and we actually came in during our vacation to process some orders, yours included. For a package to be received 4 days before it was even supposed to ship, I think would be pretty good customer service and warrant more than a 2 star review. In the end, we are happy that you got your machine, and seem happy with it.
Process was simple.
27 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the review!
Odpowiedź od OxygenPlus Medical
Thank you for the review!
I bought a oxygen Concentrator from…
I bought a oxygen Concentrator from them but there was no owners manual so I emailed them they said look in your junk mail I did no owners manual so I emailed them again an this time I didn't get a answer.I am pretty mush dissatisfied with there customer service.
23 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Yes sir, what we said is true. We always email an owners manual to each customer once their order has shipped. If you did not receive it, it is very likely it was put in your spam folder which is why it was recommended that you look there for it. Since we replied to an email from you, we also attached your owners manual to that email as well....did you get it? When in doubt, we also have a link on the bottom of our webpage called "Owners Manuals" where you can find ALL manuals for every product we offer, and please note that each and every product page on our website has a link at the very top of the product description with a link directly to the owners manual for that specific product :) Sorry to hear you are unhappy with our customer service, but we truly try to make our websites as easy and informative to use as possible.
My oxygen machine liter
I can't rate because I did not receive my oxygen 8 liter in the mail.
19 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello sir, and we understand your statement! As discussed on the phone, your order was sent from our shop quicker than anticipated. What we did not anticipate was your package being held in the Jacksonville, FL terminal for a whole week before it was delivered on Christmas Day! That terminal was seriously backed up due to the holiday rush, and we apologize for the delay. The fact that they delivered it on Christmas Day speaks to just how backed up they were! Happy New Year!
order came on time
18 grudnia 2019
Opinia niezależna
Fast service and nice machine thank you
16 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the review, glad you are happy with it!
It didn't work at first
It didn't work at first. We took it to a reputable dealer and it was an easy fix, a hose inside was leaking. Since then it works great. I would buy again.
10 grudnia 2019
Opinia niezależna
Arrived quickly
Arrived quickly, easy to set up.( had to look online for directions, as none were included with purchase) have used it both continuous plugged in, and pulse on the battery. Seems to work fine both ways. Need to look into an extra battery for backup. So far, I am very happy with the unit.
6 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello and thank you for the review! We are glad to see you are happy with your order. We have identified that we had typed your email address into our system incorrectly (sorry) so we will be resending you a copy of your invoice and owners manual ASAP!
Such a smooth and quick transaction
Such a smooth and quick transaction. Shipped in record time. Very happy with my experience
6 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for your order....we are glad you are happy with your purchase!
Happy repeat customer
I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true life savers. Their prices are great, their service is excellent, so I've never felt any need to look elsewhere. Chalk me up as a satisfied repeat customer!
4 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you! As pet owners and lovers, we are proud to have serviced animal rescues of all kinds. We look forward to working with you in the future!
Excellent service
Excellent service. Arrived at my residence ahead of anticipated arrival date - Fedex really came through. Solid packaging. Unit worked right out of the box.
That’s why I am a repeat customer.
4 grudnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the order, we are glad to have you as a repeat customer!
Good Service
I’ve order several units from this company. Good service and delivery. Had one to die within warranty. They replaced it. Fast. No problem.
26 listopada 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello sir and Happy Thanksgiving! We are glad to have you as a repeat customer. As always, feel free to call us if you ever need anything!
Prompt shipping
Prompt shipping . Their product solved my problem.
Excellent selection.
4 listopada 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for your order, we are glad to hear you are happy with your filters!
The machine is used by my husband
The machine is used by my husband. He says he's very happy with it.
1 października 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
We are happy to hear your are enjoying your purchase! Thank you for the patronage!
Awesome site and customer service!
The web site was easy to navigate, found what I needed quickly, Checkout was quick. Although I noticed that there was a fee for shipping. I ordered a filter kit that at the bottom of the page it said "free shipping on all filter kits". Placed the order anyway, there price was more than reasonable. The next day I remembered I had also wanted to get new 50 ft. tubing for my oxygen machine. So I called customer service4 to see if it could be added to my order. The service rep said no problem but there would be an additional shipping fee. So I mentioned the free shipping I was supposed to get with the filter kit. He said he would look into it and put me on hold for 1 1/2 minutes. Came back and said there was an error on there part, they had stopped that promo 6 months ago but it was never taken off the site. So he said that he would honor that and also give me a discount on the shipping for the tubing. Sais I should get it in 5 to 7 days. I got updates on the orders status and received it in 4 days. Amazing right! Will definitely order from them from now on.
28 września 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Glad to hear you are happy with your order! Thank you for the opportunity to make it right :)
They ship quick and have very good pricing.
14 września 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the review!
Super fast reasonable shipping!
3 września 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello! Thank you for the review. We trust that you are happy with everything, and wanted to say thank you for the review and that we do appreciate your business very much!
Very happy customer!
Very happy customer! Great service and price product exceeds expectation!
24 sierpnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you so much for the kind review!
Exactly as promised
Exactly as promised! My reconditioned Everflo works perfectly.
22 sierpnia 2019
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you so much for your review! We strive to earn each customers happiness!
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