You guys did excellent I use it when I came home from the hospital for two weeks since then I’ve been OK not having to use it
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I run a small nonprofit that donates supplies to parrot rescues, and I also have rescued birds here. We've donated probably a half dozen or more units from OxygenPlus Medical, and they have been true... Zobacz więcej
Reakcja na opinię
Incredible company to deal with, the customer service excellent. Cannot say enough praise. I had purchased a refurbished machine online and they called next day to say they were sorry they had sold ou... Zobacz więcej
Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake. Oxygen Medical went way out of their way to correct the issue for me. My conce... Zobacz więcej
Informacje dotyczące firmy
- Dostawca sprzętu do fizjoterapii
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- Apteka
Informacje przekazane przez różne źródła zewnętrzne
Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.
Dane kontaktowe
North Old Moneta Road 12348, 24121, Moneta, Stany Zjednoczone
- www.oxygenplusmedical.com
4,7
Doskonała
205 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Well organized website with good videos
Well organized website with good instructional videos. Quick shipping.
20 maja 2024
Thank you Oxygen Medical Plus
Thank you Oxygen Medical Plus. I ordered the wrong sieve beds for my 5LPM Invacare oxygen concentrator, my mistake.
Oxygen Medical went way out of their way to correct the issue for me. My concentrator is repaired now and running like new.
They were knowledgable, accomodating & professional. I will order again when the need arises. Thanks again :)
9 stycznia 2024
Opinia niezależna
I DID NOT ORDER FROM THIS COMPANY
I DID NOT ORDER FROM THIS COMPANY, WHEN THE ITEMS SHOW'D UP, THEY WERE THE WRONG SIZE FOR MY SYSTEM..No info on box or letter stating what this was for..No phone number for follow up..Just return address on box..NEVER EVER USING THEM AGAIN, I NOW HAVE ITEMS THAT ARE NOT USABLE..
18 stycznia 2023
Opinia niezależna
Great Company
Great Company, their Customer Service is above the others. They have Great Products at Great Prices
26 kwietnia 2021
Opinia niezależna
Truly reconditioned? - Thanks for the clarification
Trying to figure out what the term reconditioned means. I bought
a "reconditioned" Invacare 5LX. I had used an Invacare Platinum 10 prior to this that had a door on the side that contained a HEPA filter. The five LX did not so I took the top off to see if it had one inside which it did. The only thing is the entire interior of the machine was filthy, obviously never having been cleaned. Machine was dated 2000. The beds were rated 2010. The hepa filter was dirty. The only reconditioning I could see was the exterior of the machine was wiped down and the large particle filter on each side had been cleaned.
The machine does work well.
3 grudnia 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for your review and repeat business! Just for some clarification, despite what dates might be on the internal components from previous repairs throughout a machines life, please rest assured that each and every machine we service has all components serviced and rebuilt as outlined on our website! To the untrained eye it may seem certain components are not reconditioned, because all the wearable items, and replaceable media is actually inside the components (zeolite in the sieve beds, gaskets and bearings in the motor, seals in the 4 way valve etc) and cannot be seen until you disassemble the components. Almost like changing the oil in your car. Your engine might have some dust on it because its a used engine, but the oil is fresh but you can't see it unless you drain it back out. Each machine also receives all new filters, that is the most basic step of the rebuild process. It is 100% common for the filters to accumulate dirt in them from the testing each machine undergoes during its testing. In one year when you change that filter you will be very surprised how dirty that filter will become. This is good though, because the filter is doing its job! We also take pride in cleaning and disinfecting the units we service as well. Some machines do clean up better than others, but they all undergo the same process!
A small blip in time, as pure as a human can be.
The people of this company went far beyond the call. In a warehouse where no one but themselves would know what they are doing. It didn't matter. They rushed to help someone in need without hesitation, without wanting anything, without worrying that they would be home a little later. Hell yes. Beauty rises from special times. What a glorious beauty they shared with me.
2 maja 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
We are pleased to hear you are happy with your order!
We are pleased with our supplies.
22 marca 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for your order!
Exceptional company
Exceptional company, great products and great service.
18 marca 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you so much for the review! We appreciate your business very much!
The bottle fits the machine
The bottle fits the machine. Service was excellent.
Thank you!
9 marca 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Glad to hear! Thank you :)
Odpowiedź od OxygenPlus Medical
Thank you! This is a great testament from a happy customer :)
Odpowiedź od OxygenPlus Medical
We are sorry for the delay! We have been very open with our communications on this order. Since you ordered a new machine, it is subject to any manufacturer delays. I am sure you have heard of the Coronavirus and the delays it has caused in not only finished goods, but also items on a component level. This has caused abnormal delays in almost ALL new oxygen concentrators. Including your Devilbiss 10LPM machine. We have given you the proposed ship date from the manufacturer, to which your reply was "ok". We have heard of no changes since then.
Again, we apologize for the delay, but this is completely out of our control. Just bad luck that the unit you purchased is on a country wide backorder until China opens it's supply lines after this virus is contained.
Good communication
Communicated with team and was able to get service for my concerns.
28 lutego 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
We are very sorry to hear this! This is definitely not normal practice at all. Since your name does not appear on this review, I would definitely suggest that you contact our offices to get this rectified immediately! Our number is 1-540-297-3257, or you can email us at Oxygenplusmedical@gmail.com to start the process!
very professional and efficient …
very professional and efficient Ronald chandler
20 lutego 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the kind review!
Not great
The machine will only go to 4.5ml. the alarm does not sound. It is making a funny noise after just a couple weeks. When I called customer service he said the alarm was not important and if it doesn't sound after a couple more uses call back.
19 lutego 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
I am sorry to hear of these troubles! A very common occurrence with some concentrators, is if you set them at a desired LPM setting and then hook up your tubing, humidifiers etc, it can cause backpressure on the flow meter which will make it drop a little. Removing the tubing will show it going back up to the desired setting! :-)
If your alarm is not working, it can be a 9 volt battery that came loose in shipping. We never said the alarm was not important, because it certainly is! However, we said that the alarm is used to alert you when the unit is bot functioning, ie: a power failure.
Give us a call at 1-540-297-3257 if you happen to have any other questions or concerns that we can help you with.
My go to place for my Concentrator and…
My go to place for my Concentrator and supplies.
5 lutego 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you!
Odpowiedź od OxygenPlus Medical
Thank you for your continued support!
Unit works very well for one cannula
Unit works very well for one cannula. I would like to see a little more pressure from oxygen outlet, enough to run 2 cannulas.
1 lutego 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the review! Had we known you wanted a machine with more pressure, we might have recommended a 5LPM unit like the DeVilbiss 525 with 9PSI output pressure or possibly a high flow machine like the Airsep Intensity Dual Flow that features two flow meters, 8LPM and 22PSI!
Machine arrived on time
Machine arrived on time. Love how quiet it is. It is used by my wife. Works great.
9 stycznia 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Thank you for the review...we are glad you like it!
Placed order on 12/18
Placed order on 12/18. rcvd ack. on 12/19 rcvd message stating due holiday schedule NO. shipments until after 1/6 due closure. Tben got msg stating Fedex issued pckup order on 12/18 for pickup on 12/27 for est delivery on 12/30. Fedex had no record of pickup until I caled on 12/30 afternoon & foud closed until 1/6. Left uncomplimentary mesage about "service". Two hoirs later Fedex said just picked up machine est del 1/2. Arrived!!! Well packaged. Clean. Works. Lousy customer interface (auto computer input???)
3 stycznia 2020
Opinia niezależna
Odpowiedź od OxygenPlus Medical
Hello sir, and we are sorry to see this review. We wish you would have contacted us so we could explain the situation. Our website, and all subsequent follow up emails to our customers made it pretty clear that any orders placed during this time would be delayed past our 3-5 day lead time, since FedEx shipping delays were a big problem this year, and also because we would be closed for the holidays. We did not hold any punches there, and I am sorry you never saw any of those notices. With that being said, we did not want our customers to wait too long for their orders, and we actually came in during our vacation to process some orders, yours included. For a package to be received 4 days before it was even supposed to ship, I think would be pretty good customer service and warrant more than a 2 star review. In the end, we are happy that you got your machine, and seem happy with it.
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