Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Zobacz więcej
Reakcja na opinię
Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Zobacz więcej
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I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Zobacz więcej
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Informacje dotyczące firmy
O Optical Express UK
Napisane przez firmę
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery
Napisane przez firmę
- At Optical Express life-changing laser eye surgery starts from only £595 per eye*
- Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
- World leading laser eye clinics
- Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
- State of the art clinics and treatment centres
- Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
- Innovative technology
- Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
- Life-changing procedures
- Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
- Affordable laser eye surgery options
- Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
- Comprehensive aftercare
- The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 023 20 20
- customerservices@opticalexpress.com
- www.opticalexpress.co.uk
4,6
Doskonała
19 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Excellent and informative consultation…
Excellent and informative consultation by Ellie and Ahmed today!
23 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for your wonderful review! We're delighted to hear that you had an excellent and informative consultation with Ellie and Ahmed.
We'll be sure to share your kind words with them, they'll be thrilled to know they made such a positive impression. Thank you for choosing Optical Express, and we look forward to welcoming you again in the future!
If you know anyone else who may benefit from life-changing vision correction, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/
I attended the Maidstone clinic and the…
I attended the Maidstone clinic and the staff, Heather, Adrian and Sharan were very thorough and professional as well as welcoming and friendly. I had several scans and eye tests and then a virtual consultation with a consultant. I was given plenty of information and options, I would recommend 😊
21 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for your wonderful review and recommendation! We're delighted to hear that you had such a positive experience at our Maidstone clinic.
It's great to know that Heather, Adrian, and Sharan made you feel welcome while providing thorough and professional care throughout your consultation. We're also pleased that you found the assessments and virtual consultation informative, and that you were given the information and options needed to make an informed decision.
We'll be sure to pass your kind words on to the team. Thank you for choosing Optical Express, and we look forward to seeing you again in the future!
If you know anyone else who may benefit from life-changing vision correction, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/
Brilliant staff at Shawlands
Jill and Sandra were very courteous and kind on my arrival. They made me feel very welcome and happy to be there.
During my eye exam, Ruth was very accommodating and understanding and treated my like a valuable individual.
Very happy with today’s appointment
23 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for your lovely review! We're delighted to hear that you had such a positive experience during your appointment.
It's wonderful to know that Jill and Sandra made you feel so welcome from the moment you arrived, and that Ruth provided such accommodating, understanding care throughout your eye examination. We'll be sure to share your kind words with the team.
Thank you for choosing Optical Express. We look forward to welcoming you again in the future!
Seen today at n ST.Enoch by Ameenah and…
Seen today at n ST.Enoch by Ameenah and Yvonne great service very friendly everything explained.
23 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for your lovely review! We're so pleased to hear you had a great experience at our St Enoch clinic. It's wonderful to know that Ameenah and Yvonne made you feel welcome and took the time to explain everything clearly.
We'll be sure to pass on your kind words to them. Thank you for choosing Optical Express, and we look forward to seeing you again in the future!
If you know anyone else who may benefit from life-changing vision correction, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/
Great service from Optical express
Great service from Optical express. End to end care, advice and support. Better than 20 20 vision following the Lens Replacement, op was painless. Fatema was great at organising everything.
So good my wife is now having the same operation
30 kwietnia 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you had such a positive experience from start to finish and that you're enjoying better than 20/20 vision following your lens replacement surgery. It's especially lovely to hear that Fatema provided such great support throughout your journey.
We’re also honoured that your experience has given your wife the confidence to choose the same procedure. We wish her every success with her treatment! Remember, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/
Arrived for a cataract consultation at…
Arrived for a cataract consultation at the Uxbridge location. A verh fine location not on a high street but in a very modern , air condition office environment.
Greeted at reception with a short wait before introduced to Sania. Star young lady who took me thru through tests aplenty. Lots of questions answered to my satisfaction.
Handed over for more detailed discussion and more vision tests with knowledgeable Gulfam. Again assured me of more questions I had.
Decided to go ahead with surgery in the coming weeks at their london location,
A throughly delightful day with the consultants and looking forward to something I should have committed to ages sgo.
23 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for taking the time to share such a detailed review. We're delighted to hear that you had a positive experience at our Uxbridge clinic and that you felt well looked after throughout your consultation.
It's wonderful to know that Sania and Gulfam made you feel comfortable, answered all of your questions, and provided the information you needed to make an informed decision about your cataract surgery. We'll be sure to pass on your kind words to them.
Thank you for choosing Optical Express. We look forward to welcoming you for your upcoming surgery in London and wish you all the very best with your treatment. Remember, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/
My experience with opticalExpress was fantastic 10/10…
My experience with opticalExpress was fantastic from the 1st free consultation to the surgery and immediate aftercare.
Initially I was sceptical about the procedure but after seeing Shezna at GrtPortlandStreet [london] I was immediately impressed and assured. Even when the surgery got postponed and relocated to Harley Street the communication was good and remained thorough.
I had my surgery morning of 20july2026 the procedure was 100% pain free [there is no pain at all, you simply stare at the lightshow happening in your eye/s thats it , even that felt therapeutic! 10 minutes each eye and done! DR Radwan was excellent i recommend him whilst his support team of nurses were excellent too. My recovery has been fast pain free and as expected after my 24hr check up with the nurses. I was looking at my work monitor Monday morning seeing things without glasses already slight blurring and minimal glaring but nothing to be concerned with or uncomfortable! Apparently this is all very very normal within the healing process as to is the mild sensitivity I have but nothing sunglasses or tinted glasses cannot help. I 100 percent recommend doing the procedure with opticalexpress and would do it all.over again if there ever was a need to...but thats the best thing the replacement lenses are for life for good ! Thank you Opticalexpress!
Oh! Many people think you cannot see ! AT NO POINT DO YOU LOSE EYESIGHT NOT EVEN FOR A SECOND! You can see the treatment happening in your eye by way of the LIGHTSHOW I referred to. There's 100% no pain at all you feel absolutely nothing due to the amazing eye drops anesthetic thats used. I just cannot wait for results to be maximised after 4to 6 weeks
18 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you for the amazing review Jason. As you'll know yourself, hearing from other patients can be extremely helpful, so we appreciate you taking the time to share your experience.
To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/
Had a very good experience at the St…
Had a very good experience at the St Albans branch, particularly Jack and Sue were very helpful and informative about the procedure. I had lasik surgery 4 weeks ago and the results are amazing!
23 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
We're thrilled that you're so happy with the results Sarah.
To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/
Had a great eye test done by Alisha in…
Had a great eye test done by Alisha in the Plymouth optical express branch, she is very friendly and makes you feel very comfortable.
2 czerwca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thanks for taking the time to share your experience Michaela. We'll pass your kind words on to Alisha and the team.
Really great experience at the St Enoch…
Really great experience at the St Enoch branch. Thorough and professional.
The staff were friendly and helpful.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thanks for the kind words Joanne, and we hope to see you at our St Enoch's clinic again in the future.
Visited Dartford clinic for a…
Visited Dartford clinic for a consultation today with Hardin and James and I will say that they were both lovely, professional and very helpful!!! Hardip answered all of my questions and concerns, put them all at rest, can’t wait to have my surgery!!!
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
It's fantastic to hear how well looked after you were Michael. We'll see you soon for your surgery!
Update lenses.
In today to update my varifocal transitions to my latest prescription. Superbly dealt with by Dawn. Excellent service.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Pete. Thanks for taking the time to update us; we really appreciate your kind words. Take care and all the best.
Great experience
Had a lovely experience today at optical express in paisley Dawn and Claire were friendly welcoming and very attentive through the experience. Had a great examination by Carole who explained every step and supported through out. Wonderful interactions with all staff thank you
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Nicolle. Thank you for leaving your wonderful review. We will be sure to pass on your kind words to Dawn, Claire, and Carole. I'm sure they will be pleased to hear this. We look forward to your next visit. Thanks again, and take care.
Excellent service for the third time
Excellent service for the third time. I would not go anywhere else. Thank you to Louisa for making me feel so calm and for being so helpful.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Clare. Thank you for taking the time to leave your 5-star review. We will pass your kind words on to Louisa. Take care.
Absolutely awesome service from the Swansea Clinic
Absolutely awesome service from the staff in the Swansea Clinic. Special Thankyou to Saeef Khan for his welcome, knowledge and support. Put me at easy and was able to answer all my questions.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thanks for the fantastic review Gareth, and we really appreciate you taking the time to share your experience at the Swansea clinic.
Very experienced staff and surgeons
Very experienced staff and surgeons, they were very considerate polite and explained everything clearly..the surgery with manu was explained professionally and carried out professionally..Sharon was very kind and considerate
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
We're thrilled that you're so happy with the results Paul. We'll make sure we pass this on to the team in Nottingham.
To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/
I'm always very tense
I'm always very tense, but the service from Rebecca and Caitlin was excellent.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
It's fantastic to hear that you were well looked after by Rebecca and Caitlin.
Visited your wisbech clinic today
Visited your wisbech clinic today , was welcomed by kira , she helped me through each exam and explained about the whole process along the way. Very professional and friendly. Would highly recommend to friends and family.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thanks for the kind words Scott, and it means a lot that you'd recommend us.
I had the surgery so I did not need to…
I had the surgery so I did not need to ware glasses all the time . It’s working really well since the day after surgery . Mr Mathew the surgeon was very professional and put me at ease throughout . Sharon did a great job doing all my test’s before and after the surgery.
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
We're thrilled that you're so happy with the results Mark. If you need anything moving forward, please don't hesitate to let us know.
To find out how both you and your friends and family can benefit
from your positive experience, please visit our website. https://www2.opticalexpress.co.uk/refer-a-friend/
I had my eye test done at the Leeds…
I had my eye test done at the Leeds white rose branch, i was so impressed by the staff member Maleehah she was so kind and was so helpful as well. She helped me choose some glasses and made sure they fit me perfectly. I had my eye test done my Poonam who was really kind as well.I will definitely be coming back in the future to buy more glasses from here.
21 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
It's great to hear that you're so happy with the service at our White Rose clinic Aliysha. We'll pass your kind words on to the team.
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