Optical Express UK Recenzje 

18 885
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. Chirurg – LASIK
  3. Okulista
  4. Poradnia okulistyczna
  5. Optyk
  6. Optometrysta

O Optical Express UK

Napisane przez firmę

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery

Napisane przez firmę

At Optical Express life-changing laser eye surgery starts from only £595 per eye*
Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
World leading laser eye clinics
Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
State of the art clinics and treatment centres
Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
Innovative technology
Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
Life-changing procedures
Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
Affordable laser eye surgery options
Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
Comprehensive aftercare
The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

19 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(18 885)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3230

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Had my eye exam in the St Enoch centre…

Had my eye exam in the St Enoch centre was seen by aisha and shiona very good service

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi there, thanks for taking the time to leave your 5-star review. We will be sure to pass on your kind words to Aisha and Shiona. Take care.

Oceniono na 5 z 5

Amazing ♡

Went to the Blantyre store for an eye test and to order new glasses. The experience was really great and way less stress inducing than I expected. Jenna and Natalie were lovely and made the whole thing stress free. Both ladies were amazing at explaining how the process worked and assisting the whole way through!

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi there, thank you so much for taking the time to leave your wonderful review. We strive to make the whole process as stress-free as possible. We will certainly pass on your kind words to Jenna and Natalie; I'm sure they will appreciate hearing this. Take care.

Oceniono na 5 z 5

I visited it at the St Enoch Centre and…

I visited it at the St Enoch Centre and it was a pleasant experience. The optician were very helpful and did a thorough eye checkup. Yvonne helped me with understanding my prescription and the next steps. Thanks.

24 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the wonderful feedback! We are thrilled to hear that your appointment went so smoothly and that all your questions about your prescription were answered. Your support means a lot to our entire team, and we hope to see you again in the future!

Oceniono na 5 z 5

Fantastic Team at the Maidstone Branch

To start with, I just want to say that the team at the Maidstone branch; Andras, Adrian and Heather, are absolutely brilliant, and have been a great help with what is truthfully a really big decision.

I had my initial consultation back in January, where I learnt that my years of trusting a chain optician had resulted in me wearing the completely wrong prescription, which made me ineligible for laser eye surgery at the time. I was incredibly disappointed and horrified to learn this, but the team at Maidstone were very supportive. They made it clear it wasn’t a never, it was a not right now. I was advised that I needed to wear the correct prescription for 3-6 months, and try again. They even provided me with a 3 month supply of the correct contact lenses free of charge.

Six months gone, I went back, still half expecting to be told I was ineligible. Adrian remembered me and was incredibly welcoming. Heather was very supportive and reassuring. Andras was knowledgable and shared his own experience with having laser eye surgery.

The moment I found out was eligible, I was ecstatic, and probably a little manic, but the team seemed to realise just how important this was for me. I am now booked for my surgery in Dartford, and cannot wait to simply be able to see in just over a month and half’s time.

The only negative I have, which was largely my own fault, was the price I had in my head was half the price quoted. I mistakenly took the prices on the website as gospel, when they are simply a ‘prices starting from’ guide and obviously vary due to complexity. My very high prescription is inevitably more expensive!

If you are considering laser eye surgery, I highly recommend booking an initial consultation. If Maidstone is your nearest centre then you are very lucky as you will have a great team looking after you!

18 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for sharing such a detailed and heartfelt review! We are thrilled that you had such a supportive, welcoming, and reassuring experience preparing for your laser eye surgery. Your kind words about the thorough care you received mean the world to our entire team. We wish you the best of luck with your upcoming procedure and can't wait for you to experience your new vision!

Oceniono na 5 z 5

I contacted optical express about…

I contacted optical express about multifocal lenses but my scans revealed i'd be unsuitable , however the opthalomist pardon spelling informed me I had a condition called dry eye and the onset of cataracts .... A few weeks later and drops had cleared up my dry eye . He suggested the EDOF lense . Last week I had the procedure in Bristol and I'm over the moon with the results . No more glasses for me unless I need to read the extra small print on some labels . I have to give them all 10/10 and special thanks to my surgeon Anne Marie ( if I'm allowed to name names ) She was brilliant . I felt no pain or disomfort at all . Again a big thankyou .

18 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for sharing such a wonderful review! Hearing how life changing your surgery results have been is deeply rewarding for our entire team. We are delighted that your treatment went so smoothly, comfortably, and successfully from start to finish. Thank you for placing your trust in us, and enjoy your vision!

Oceniono na 5 z 5

Eye Test

I visited the St Enoch Centre for my normal Eye Test. The staff were very helpful and accommodating ensuring the appointment was quick, efficient and went smoothly.

24 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the wonderful review! We are thrilled to hear that your visit was so positive, helpful, and efficient from start to finish. Your feedback means a lot to our entire team, and we look forward to seeing you again soon!

Oceniono na 5 z 5

Welcoming friendly and professional…

Welcoming friendly and professional staff who all made my visit a very positive experience today at the Paisley branch. My thanks to Carole for explaining everything and her excellent care during the eye test and to Dawn and Marann for their wonderful care and attention.

24 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you so much for taking the time to share your review! We are delighted to hear that you had such a positive experience during your visit today. Providing thorough, attentive care and ensuring our patients feel comfortable and well informed is always our main goal. We truly appreciate your support and look forward to welcoming you back to the clinic again soon!

Oceniono na 5 z 5

St Enoch branch

St Enoch branch - optician Yvonne. Thorough, informative & friendly visit.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your positive review! We really appreciate your feedback.

Oceniono na 5 z 5

My optician for many years and the…

My optician for many years and the service is thorough and friendly. It feels like being part of a community. I popped in today to check on contact lenses and Mariann, Carole the optometrist and Dawn were so kind and helpful.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you so much for your long standing loyalty and for leaving such a lovely review! Building a warm, supportive community where our patients feel truly cared for is everything to us. We are thrilled that we could help you out during your visit today, and we look forward to continuing to look after your eyes for many more years to come!

Oceniono na 5 z 5

I booked an appointment at Optical…

I booked an appointment at Optical Express, Great Victoria, Belfast on 23rd July 2026.
The receptionist Deborah was extremely supportive and knowledgable and could not do enough for me.
Tiernan, who carried out some of the tests really put me at ease, fabulous personality.
Also, Mary the Optometrist was friendly, through and explained the processes to me.
I cannot speak highly enough about the staff in Optical Express, Belfast. Five stars. Thank you. Julie

23 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you so much for taking the time to leave such a glowing five-star review! We are delighted to hear that you felt so well supported, comfortable, and informed at every stage of your appointment. Creating a welcoming environment and delivering thorough, attentive care is always our top priority. We truly appreciate your kind words and look forward to seeing you again in Belfast!

Oceniono na 5 z 5

Consultation

Was greeted by Kaci from start to finish she was really helpful answered all my questions and put a lot of my worries at ease, Simon did my eye test he was extremely knowledgeable and again answered all my questions and any concerns I had.

22 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you so much for taking the time to share your review! We are delighted to hear that you felt well taken care of from start to finish. Ensuring our patients feel fully informed, comfortable, and supported throughout their visit is always our top priority. We truly appreciate your kind words and look forward to seeing you again!

Oceniono na 5 z 5

Popped in today on the off chance I…

Popped in today on the off chance I could get my frames adjusted.
Was made to feel welcome and Sandra was very accommodating.
Fixed my frames without any trouble, will definitely visit this store again.

23 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

It's great to hear that Sandra and the team were able to help Fiona, and we appreciate the kind words.

Oceniono na 5 z 5

Choice of prescription sunglasses

Right from the moment we entered the shop in Blantyre the 3 staff were very curtious,welcoming and knowledgable. They dealt with me efficiently and the eye test was the best and most indepth i have ever had by Sonny. Natalie advised me on frames and thanks to her knowledge i am sincerely delighted with my choices of frames and lenses.
Mrs Elizabeth Dalton

18 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Mrs. Dalton. Thank you so much for taking the time to leave your wonderful review of Optical Express Blantyre. We do strive to be as welcoming as we possibly can be with all our patients. We will certainly pass on your kind words to Natalie and Sonny; I'm sure they will be pleased to read this. If you need anything else, please don't hesitate to reach out. Thanks again.

Oceniono na 5 z 5

Couldn’t have asked for a better person…

Couldn’t have asked for a better person to assist me than Owen in Glasgow, from start to finish was perfect and very well presented. Clinic was very clean and smart and had a lovely welcome from reception. My optom was great also (sorry forgot her name!). Would recommend

23 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi there, Anne Marie. Thank you so much for taking the time to leave your positive review; it means a lot. Your recommendation is invaluable, and we will be sure to pass on your kind words to Owen and the rest of the team. Take care.

Oceniono na 5 z 5

Elli and Ahmed were very helpful and…

Elli and Ahmed were very helpful and patient. They were very clear with their explanations as I am very hard of hearing.

23 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Lorna. Thank you so much for leaving your 5-star review. We will be sure to pass on your kind words to Elli and Ahmed. We want to make all our patients well-informed and be as supportive as we can. Take care.

Oceniono na 5 z 5

Optical express White City - super efficient!

Went to optical express White City: I was unfortunately 20 minutes late and they saw me immediately. They did numerous scans and I saw a specialist on the same day - they concluded I actually don’t need corrective eye surgery. They also tested my vision to see if I needed to update my prescription, all completed within one hour! Super efficient and a great process! Thanks to name to Nikita and Hanan (the specialist).

23 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Eden. Thank you for taking the time to leave your 5-star review. We are glad to hear we were able to assist you and provide some help. Your review is invaluable, and it truly means everything. We will pass on your kind words to Nikita and Hanan. Take care.

Oceniono na 5 z 5

Had a sight test in ST.Enochs today

Had a sight test in ST.Enochs today. Yvonne gave information.

23 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, thanks for taking the time to leave your 5-star review!

Oceniono na 5 z 5

Great service Rebecca was great also…

Great service Rebecca was great also was Alaister got my new glasses for me and Maranne was lovely as well great service all round great team

23 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Marion. Thanks for taking the time to leave your 5-star review. We will certainly pass on your feedback to Rebecca, Alistair, and Maranne. I'm sure they will be pleased to hear this. Take care

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