Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Zobacz więcej
Reakcja na opinię
Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Zobacz więcej
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I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Zobacz więcej
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Informacje dotyczące firmy
O Optical Express UK
Napisane przez firmę
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery
Napisane przez firmę
- At Optical Express life-changing laser eye surgery starts from only £595 per eye*
- Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
- World leading laser eye clinics
- Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
- State of the art clinics and treatment centres
- Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
- Innovative technology
- Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
- Life-changing procedures
- Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
- Affordable laser eye surgery options
- Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
- Comprehensive aftercare
- The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 023 20 20
- customerservices@opticalexpress.com
- www.opticalexpress.co.uk
4,6
Doskonała
19 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Fantastic Team At Leeds King Street!!!
The team at Leeds King Street were brilliant! Sofia and Donna were absolute gems, and they made everything so stress free! They were so kind and considerate of me, and reassured me every step of the way, even when I had silly questions about my eyes. I couldn't have asked for a better duo to trust when getting my eyes done! Would highly recommend!
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, thank you for leaving your review of Optical Express Leeds King Street. We want to make the whole process as seamless as we can for our patients. We will certainly pass on your kind words to the clinic; I'm sure Sofia and Donna will appreciate this. Your recommendation is invaluable and means everything. Thanks again.
my appointment was at st enoch centre…
my appointment was at st enoch centre with shona and the experience from the moment i called until the finish of the examination was great. very kind and helpful team. would recommend!
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Barkat. Thank you so much for leaving your 5-star review! We really appreciate your kind words, and we do strive to make the whole process as seamless as possible. Thank you for your recommendation—it means a lot. Take care.
Incredible service at Optical express…
Incredible service at Optical express in Westfield. Amaan and the team are amazing are what they do, and filled with so much knowledge. Made us feel at ease.
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Sonya. Thank you for leaving your 5-star review. We really appreciate your kind words and will pass them on to Amaan. We look forward to your next visit. Take care and thanks again.
I am very glad to Caitlin Thomson for…
I am very glad to Caitlin Thomson for arranging the eyesight test promptly and getting me the exact lenses I need.
Great thanks to Teagen for conducting the test. Great service and friendly staff. Thanks alot!
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Andrej. Thank you for taking the time to leave your 5-star review. We will be sure to pass on your kind words to both Caitlin and Teagen; I'm sure they will be very pleased to hear this. You're most welcome, and we look forward to your next visit. Take care.
Very helpful from the get set
Very helpful from the get set, from greeting at the main door to the reception staff, and the consultation was all professional. The procedure was explained clearly I know exactly what is happening and what to expect.
Can’t recommend Reading enough
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Richard. Thank you so much for taking the time to leave your 5-star review of Optical Express Reading. We strive to be as welcoming as we possibly can be and to maintain a high level of service at all times, and we want to make sure all our patients are well-informed. Your recommendation means everything. Take care.
Amazing Service
The review was amazing, very qualified people who know their stuff! Came in with a mountain of questions and had all my queries answered, very impressed big
Thanks to Amaan
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Claudine. Thank you for leaving your 5-star review; we really appreciate your kind words and will pass them onto Amaan. We are glad we were able to assist you in every way. If you ever need to follow up, please don't hesitate to reach out. Take care.
Myself and two family members needed eye…
Myself and two family members needed eye tests and new glasses, we went to Optical Express at the Gyle shopping center,
I would highly recomend going to them for you eye test or glasses. The staff were so nice. I was cared for by Donna &Cynthia who were so professinal. and I would like to thank them for the great sevice we recived.
1 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Pamela. Thank you so much for leaving your 5-star review of Optical Express Gyle; your recommendation means everything and truly is invaluable. We will certainly pass on your kind words to both Donna and Cynthia; I'm sure they will appreciate this. You're most welcome, and we hope you and your family are enjoying your new glasses. We look forward to your next visit. Thanks again, and take care.
They made me feel relaxed
They made me feel relaxed, very friendly, covered everything, including the procedure, so that I easily understood and felt at ease with it, thank you Adam, Ollie, Lee, Danielle, Dilara and Bobby.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Tony. Thank you for taking the time to leave your wonderful review. We strive to make all our patients feel relaxed and well-informed when they attend their local Optical Express clinic. We will certainly pass on your kind words to Adam, Ollie, Lee, Danielle, Dilara, and Bobby; I'm sure they will be pleased to hear this. Thanks again.
Visited the Cambridge branch
Visited the Cambridge branch, All three members of staff (John, Ahmed and Elli) were very professional and helpful.
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Francisco. Thank you so much for your 5-star review. We will pass on your kind words to John, Ahmed, and Elli. I'm sure they will appreciate hearing this. Take care, and thanks again.
It was great experience with optical
It was great experience with optical. The staff had lots of knowledge and they care of me very well. Definitely come back again for next check up.
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, thank you so much for the 5-star review. Patient care is paramount to us, and we strive to make all our patients feel as welcome and comfortable as possible. We look forward to your next visit.
Yvonne was very nice and pleasant…
Yvonne was very nice and pleasant throughout the full appointment, all staff where helpful and it was a very nice visit to St. Enoch store today.
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Victoria, Thank you for your great review! We're glad you had a positive experience at our St. Enoch store and that our team was helpful.
Comfortable environment
Comfortable environment, friendly staff, wax well looked after by Hana and Michelle, thank you ☺️
25 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Dear Alison, Thank you for your great review! We're glad you enjoyed our comfortable environment and friendly service. We appreciate your kind words.
24/07/26 Cataract removal
Dr. Mathew, The Nottingham team and Charlie were very professional and courteous. Took care of me and explained everything to me. Special thanks to Sophie from the.surgey team who helped calm me down and reassure me minutes before the surgery. Would and will recommend others for this branch.
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Brendan, Thank you for sharing your experience! We're glad our team provided professional care and that you felt calm before your surgery. We appreciate your recommendation!
Rachel at the Aberdeen store was very…
Rachel at the Aberdeen store was very professional, explained everything when I went in for an appointment re surgery for replacement lens. Answered all my questions. Now just need to see if I am going to go ahead with the major expense!
22 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Thank you, Joanna, for your positive feedback. We're glad your experience at our Aberdeen store was professional and that your questions about lens replacement surgery were addressed. We're here for any further information you may need.
Great service from start to finish
Great service from start to finish.
Looked after by Maria, Susan, Diane and Abby from walking in the door, the eye test to collecting my specs. So much easier to write (read) this review. The process was seamless
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Dear Willie, thank you for your 5-star review! We're thrilled that your experience was seamless and our team provided excellent service.
Excellent service
My partner and I visited the Middlesbrough branch today 24/7/2026
Excellent and informative experience.
Staff Caitlin and Amanda amazing very professional, friendly and knowledgeable.
We would definitely recommend.
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi Tracy, thank you for your great review! We're glad you had an excellent experience at our branch and that our team provided friendly and knowledgeable service. We appreciate your recommendation!
Had lense replacement in January and…
Had lense replacement in January and follow up jag to sort out reading, top class perfect vision
Amrit, Deborah and Jess superstars
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Rod. Thank you so much for leaving your 5-star review! We really appreciate your kind words and will pass them onto Amrit, Deborah, and Jess. I'm sure they will be thrilled to hear this. Take care.
- To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/
St Enoch Centre
St Enoch Centre, saw Yvonne and Shona, excellent thorough service. Very friendly and efficient.
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Karen. Thank you for the 5-star review! We will be sure to let Yvonne and Shiona know. Take care, and thanks again
Lee made me feel at ease and talked me…
Lee made me feel at ease and talked me through the process and am now looking forward to getting my lenses done.
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Adam. Thank you for taking the time to leave your 5-star review! We will pass your kind words on to Lee. Take care.
ACES (Peterborough) (Today seen by…
ACES (Peterborough) (Today seen by Adri)
Have been there for glaucoma testing a number of times now. They are welcoming, friendly, and always explain exactly what's going to happen, and, the results and future goals for future appointments.
Keep up the amazing work ladies and gents.
24 lipca 2026
Opinia niezależna
Odpowiedź od Optical Express UK
Hi there, Pete. Thank you so much for leaving your 5-star review of ACES Peterborough. We strive to be as welcoming as we can be and want to make sure our patients are well-informed. We look forward to your next visit, and if you need anything else, please don't hesitate to reach out. Thanks again.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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