Optical Express UK Recenzje 

18 885
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. Chirurg – LASIK
  3. Okulista
  4. Poradnia okulistyczna
  5. Optyk
  6. Optometrysta

O Optical Express UK

Napisane przez firmę

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery

Napisane przez firmę

At Optical Express life-changing laser eye surgery starts from only £595 per eye*
Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
World leading laser eye clinics
Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
State of the art clinics and treatment centres
Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
Innovative technology
Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
Life-changing procedures
Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
Affordable laser eye surgery options
Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
Comprehensive aftercare
The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

19 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(18 885)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3230

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Cambridge optical express

I saw Elli and Ahmed in Cambridge today and they were both so kind and professional. Thanks for all your help!

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for your positive review! We really appreciate your feedback!

Oceniono na 5 z 5

⭐⭐⭐⭐⭐ Team and service

⭐⭐⭐⭐⭐
Absolutely amazing team at White City Westfield! From the moment I walked in, everyone was so welcoming and friendly. The service was truly top-notch.

A huge thank you to Nikita, who took the time to really understand the issues I was having with my glasses and made me feel completely looked after. And an even bigger thank you to Rakhee, who worked her magic and fixed all three pairs of my glasses perfectly. I’m so happy with the result!

Thank you both for your kindness, patience and expertise. It’s so refreshing to receive such genuinely caring customer service. You turned what I thought would be a stressful visit into such a positive experience. Highly recommend this fantastic team! 😊💛

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that our White City Westfield team provided you with such top notch service and fixed your glasses to perfection. We appreciate your support and your wonderful recommendation!

Oceniono na 5 z 5

Very good initial consultation…

Very good initial consultation experience, the checks and knowledge throughout were brilliant and barely any waiting around. Would recommend

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for your positive review! We really appreciate your feedback!

Oceniono na 5 z 5

Staff

Went in for a laser eye surgery consultation. Really friendly staff, the building was nice and the process was relatively smooth.

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that you enjoyed a friendly and smooth consultation with us. We appreciate your support!

Oceniono na 5 z 5

I had a fantastic experience at Optical Express

I had a fantastic experience at Optical Express, thanks to my advisor, Abbie Drummond. She was professional, patient, and genuinely cared about making sure I felt comfortable, informed throughout the process, and explained the need of each test. She took the time to answer all my questions without rushing me, and her commitment to patient care really stood out. She is a real credit to the team, and I truly appreciated her support.

17 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that you received such thorough, caring, and professional support during your visit. We appreciate you taking the time to share your experience with us!

Oceniono na 5 z 5

I went into the Optical Express today…

I went into the Optical Express today for a consultation on lazer eye surgery. My tentative enquiry was cemented into a firm decision to go ahead with the procedure purely due to the excellent service from Junaid and Kerry. They were both able to talk me through the process in a competent manner and I was confident enough to pay the deposit and book the procedure even though I had only started to look into the procedure. Excellent staff, I cannot recommend the Optical Express at the White Rose Centre Leeds enough!

27 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that our Leeds team made you feel so confident and well-informed during your consultation. We appreciate your support and look forward to seeing you for your procedure!

Also don't forget about our Refer a Friend scheme, where both you and your friend could benefit. You can find out more here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Very positive consultancy at the…

Very positive consultancy at the Cambridge branch of Optical Express. Elli was very patient, reassuring and explained every step in the process.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that our Cambridge team provided you with such a reassuring and informative consultation. We appreciate your support!

Oceniono na 5 z 5

In St Enoch's Centre Glasgow.

In St Enoch's Centre Glasgow.
Excellent service from the team and especially Yvonne who explained all the options available. Strongly recommend the service.

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that you had such a helpful and informative experience with our team at the St. Enoch Centre. We appreciate your support and your kind recommendation!

Oceniono na 5 z 5

Eye test

Was in st Enoch branch, the service was good and fast. Attended by Ivonne who was kind and provided a clear information.

27 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for your positive review! We really appreciate your feedback.

Oceniono na 5 z 5

Laser Eye Consultation

So far I've had my initial consultation in Aberdeen for my laser eye surgery. They got me a date booked in within two weeks of my appointment for the surgery to be completed which is very quick!

Frank and Scott were the two staff members whom I saw and I genuinely can't fault either of them. They were both fantastic, so much patience and took all the time required to provide all information and reassurance needed. Genuinely such a fantastic staff team in Aberdeen! Thank you!

Here's hoping surgery in Glasgow goes just as smoothly!!

21 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that our Aberdeen team provided such a reassuring and thorough consultation. Wishing you a very smooth and successful surgery in Glasgow!

Also don't forget about our Refer a Friend scheme, where both you and your friend could benefit. You can find out more here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Friendly and professional

My experiance at the maidstone branch of Optical Express was very good. I received a warm welcome from the moment i arrived and all the advice i received left me no questions unanswered. The service was very professional every step of the way.

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that our Maidstone team provided you with a professional and welcoming experience. We appreciate your support!

Oceniono na 5 z 5

Professional, Friendly and Reassuring

From my first consultation through to my successful treatment, the service from all the team at Optical Express Chelmsford was excellent. Deborah, the Patient Advisor, was friendly, knowledgeable and made the whole process straightforward. Amrit, my Optometrist, was professional, thorough and gave me complete confidence throughout. I couldn’t be happier with the results and would highly recommend the Chelmsford team.

24 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the wonderful review! We are delighted to hear that you had an excellent experience with our Chelmsford team and that you are so happy with your results. We truly appreciate your recommendation!

Also don't forget about our Refer a Friend scheme, where both you and your friend could benefit. You can find out more here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

i came in on thursday for a…

i came in on thursday for a consultation was met by a ladie called grace she looked after me well made me fill comfortable and explain every thing i needed to know thanks so much grace

23 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the fantastic review! We are delighted that you had such a comfortable and informative consultation with us. We appreciate your support and hope to see you again soon!

Oceniono na 5 z 5

Bridgewater Manchester Top Marks

Car parking on site. Great reception staff and surroundings. Cared for by the lovely Hana at the Bridgewater clinic Manchester. My optometrist was very informative about the procedure and it was undertaken very professionally and in a timely manner. All in all a top class service.

25 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for the wonderful feedback! We are delighted that you received such professional and efficient care at our Manchester Bridgewater clinic. We appreciate your support and your kind words about our team!

Oceniono na 5 z 5

Optical Express Nottingham Lens Replacement

After using Optical express (Nottingham) 15years ago for laser eye surgery I have returned and undergone Lens replacement in both eyes , my experience 15 years ago was excellent in every way from the consultation , surgery and aftercare which is what made me return as I have full trust in OE in delivering the highest standard in vision correction surgery , the location has changed but the standard they are delivering has got even better , from the consultation with Elle , the surgery team and Mr Matthew’s to Stacey with the aftercare all working together to deliver a standard which is second to none , a massive Thank you to the whole team for a top class experience and for anyone thinking of having eye correction surgery with OE this review comes with the highest recommendation . Best Regards Andy Reynolds

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Wow! Thank you so much for your detailed review, Andy! We are absolutely thrilled to read how highly you have rated both your treatments. We do strive to maintain a high level of service with all our patients. We will certainly pass on your kind words to Elle, Mr. Matthew, and Stacey; I'm positive they will be delighted to read this. You're most welcome! Thank you for your recommendation; it truly is invaluable and means everything! If you do need anything else at any time, please don't hesitate to reach out. Thanks again and take care.

- You can learn about how you and your friends & family can benefit from your positive experience by visiting our website - https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Great service

Came into st enoch centre with my 4 year old for his 1st pair of glasses. Great service as always. Me and my 10 year old also come here for our glasses and my contacts. Always very friendly and helpful.

25 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Laura. Thank you for your continued support and for your 5-star review. We are delighted to hear how much you and your family have enjoyed the service. We hope your 4-year-old is enjoying his new glasses. We look forward to your next visit. Take care.

Oceniono na 5 z 5

I had a wonderful experience at the…

I had a wonderful experience at the Paisley opticians today. From the moment I walked in, the staff Lisa and claire were so welcoming, friendly, and professional. The eye test with Carole was thorough, and she took the time to ensure i was comfortable and helped me as i use a walking stick.everything re the exam was explained clearly without making me feel rushed ,Afterwards choosing new glasses was a breeze with their helpful guidance,too many to choose from and was also a bit fun . Only down fall was there is no Air Conditioning and as it was a hot day It was sweltering in the shop however the staff seemed to take it in their stride .
Fantastic service from start to finish and looking forward to getting my new specs—highly recommended!"

20 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Patricia. Thank you so much for your wonderful review of Optical Express Paisley. We strive to be as welcoming as we can be with all our patients at all times. We will certainly pass on your kind words to Lisa and Carole; I'm sure they will be delighted to hear this. We want all our patients to have a seamless experience when they attend their local Optical Express clinic. We take every bit of feedback on board. Thank you for the high recommendation; it truly means everything. We hope you enjoy your new glasses! Take care.

Oceniono na 5 z 5

Fantastic Team At Leeds King Street!!!

The team at Leeds King Street were brilliant! Sofia and Donna were absolute gems, and they made everything so stress free! They were so kind and considerate of me, and reassured me every step of the way, even when I had silly questions about my eyes. I couldn't have asked for a better duo to trust when getting my eyes done! Would highly recommend!

25 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, thank you for leaving your review of Optical Express Leeds King Street. We want to make the whole process as seamless as we can for our patients. We will certainly pass on your kind words to the clinic; I'm sure Sofia and Donna will appreciate this. Your recommendation is invaluable and means everything. Thanks again.

Oceniono na 5 z 5

my appointment was at st enoch centre…

my appointment was at st enoch centre with shona and the experience from the moment i called until the finish of the examination was great. very kind and helpful team. would recommend!

25 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Hi there, Barkat. Thank you so much for leaving your 5-star review! We really appreciate your kind words, and we do strive to make the whole process as seamless as possible. Thank you for your recommendation—it means a lot. Take care.

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