Optical Express UK Recenzje 

18 883
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Five stars for Elli, my patient advisor at the cambridge branch. Very personable and professional. Ahmed the optometrist was also very good. The deduction of one star is for the jump of £1500 for... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a truly wonderful experience with Danielle at the Brighton Optical Express office. She gave me a courtesy call that felt genuinely caring, not scripted or rushed. It was clear she meant every wo... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Susan, the consultant in the Paisley branch was absolutely amazing. She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged u... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I particularly like to thank Mr Craig Woods, the Truro branch manager was a tremendous help in getting optical express to honour their quote for surgery on my second eye. Without his help I would n... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Centrum okulistyczne
  2. Chirurg – LASIK
  3. Okulista
  4. Poradnia okulistyczna
  5. Optyk
  6. Optometrysta

O Optical Express UK

Napisane przez firmę

For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.

Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery

Napisane przez firmę

At Optical Express life-changing laser eye surgery starts from only £595 per eye*
Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
World leading laser eye clinics
Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
State of the art clinics and treatment centres
Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
Innovative technology
Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
Life-changing procedures
Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
Affordable laser eye surgery options
Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
Comprehensive aftercare
The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

19 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(18 883)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3230

Napisz recenzję
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Oceniono na 5 z 5

I would like to thank the team at optical express

I would like to thank the team at optical express for their professionalism, and care through my laser eye surgery process. I was fully informed and all questions answered.

I would also like to thank Will, Arjun, Jeslene and Luca personally for their professionalism and help.

Would recommend to anyone looking to have eye correction surgery.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your kind feedback. We are delighted to hear that you felt fully informed and supported throughout your laser eye surgery journey. It is especially pleasing to know that Will, Arjun, Jeslene and Luca provided professional and attentive care at every stage.

We appreciate your recommendation and will ensure your comments are shared with the team. Thank you for taking the time to share your experience.

Oceniono na 5 z 5

Very happy with better than 20:20 vision

Very happy! I want to thank Beta and the team at optical express in haymarket. I was a bit tentative about the process before but it couldn’t have gone smoother. It’s now been a month since I had the surgery and I couldn’t be happier.

4 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your kind feedback. We are delighted to hear that you are so pleased with your vision following treatment and that your experience at our Haymarket clinic was smooth and reassuring throughout. It is great to know that Beta and the team provided the support you needed to feel confident in your decision. We appreciate you taking the time to share your experience and will ensure your comments are passed on to the team.

Oceniono na 5 z 5

I attended my appointment today at the…

I attended my appointment today at the Gyle and all the staff were lovely. Thank you so much to Cynthia, Alison, Sharon, Gayle, Donna and Caitlin.

31 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your feedback. We are delighted to hear that you had a positive experience at our Gyle clinic and that the team made you feel well looked after. Cynthia, Alison, Sharon, Gayle, Donna and Caitlin will be pleased to receive your kind recognition. We appreciate you taking the time to share your experience.

Oceniono na 5 z 5

Highly recommend laser eye surgery

Used the Clapham branch for my initial consultation and one month checkup for laser eye surgery. Staff were friendly and I was seen to quickly. Happy with the results of the laser eye surgery

27 czerwca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi Charlie, thanks for your fantastic review! We're glad to hear your experience at our Clapham branch was positive and that you're happy with your laser eye surgery results.

Oceniono na 5 z 5

Had appointment with Kiran and Adele…

Had appointment with Kiran and Adele which was great kept me informed and a seamless process for lens replacement consultation.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

HI Jamie , Thank you for sharing your wonderful feedback! We are delighted to hear that your consultation was a seamless process and that you were kept well-informed.

Oceniono na 5 z 5

Lovely workers and welcoming

I had a consultation to see about potentially getting laser eye surgery and everyone who was there were absolutely love and friendly, special thanks to Carie as she went above and beyond and she was super reassuring and very friendly and an overall star, couldn't give more praise for how I was treated which is appreciated as someone with autism and anxiety, overall lovely experience honestly from everyone there

24 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi Matt, Thank you for your wonderful review! We're thrilled you had a lovely experience during your consultation and that our team made you feel welcome. We'll pass on your thanks to them.

Oceniono na 5 z 5

Outstanding service and genuine reassurance

I had an excellent consultation at Optical Express in Bradford with my optometrist, Qais, and patient advisor, Sadaf. From the moment I arrived, they were both welcoming, approachable, and professional, making me feel completely comfortable throughout the appointment.

They took the time to explain everything in detail and answered all of my questions thoroughly, so I never felt rushed or hesitant to ask anything. Their knowledge and patience really helped me understand the procedure and what to expect.

What gave me the most confidence was hearing about their own personal experiences with laser eye surgery. It was incredibly reassuring to receive advice from people who had actually been through the same journey themselves, rather than simply explaining it from a professional perspective. Their first-hand experience made the consultation feel genuine and authentic, and it gave me the confidence and reassurance I needed to move forward.

Overall, it was an outstanding experience, and I would highly recommend Optical Express Bradford to anyone considering laser eye surgery.

29 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your positive feedback. We're glad our team made you feel comfortable and informed about laser eye surgery. We appreciate your recommendation.

Oceniono na 5 z 5

Amazing service

Went in to fix my sunglasses today. Helped by Caitlin, fixed them with no charge. While waiting I had lovely conversations with Sharron, Donna, Gayle and Tegan. Coming up for my eye test and will definitely be coming here! Such friendly and helpful service.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your feedback! We're glad our team assisted you promptly and that you enjoyed your interactions. We look forward to your eye test!

Oceniono na 5 z 5

A service to be proud of

Susan, the consultant in the Paisley branch was absolutely amazing.
She listened to my concerns that were dismissed by another competitor optician chain. She identified a foreign object lodged under my upper eye lid and saved me from the pain and eye damage couod have been caused.
Every staff member was attentative and knew how to do their job efficiently.
My to go optician from now on.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi Evi, Thank you for your generous review! We're delighted to hear about your exceptional experience and that our team addressed your concerns effectively.

Oceniono na 5 z 5

Totally recommend Optical Express

Lens replacement surgery .
From day 1 I have been more than happy to deal with optical express, ALL the team are so very friendly I had all my appointments at the Brighton branch and my procedure at Dartford, Dr Amir Mani was so caring and reassuring throughout, the team at Dartford were also so very friendly and made me feel quite relaxed as I was quite anxious having previously had a pterygium ( which is an extremely painful procedure)removed several years ago on the NHS. At every appointment in Brighton the whole team which are Adam, Ollie, Lee, Danielle, Dilara and Bobby made me feel very welcome and we all had lovely chats and laughs ,not clinical at all , tea coffee and biscuits always on hand, so sorry to be signed off as I will miss them all, thank you guys for giving me my eyesight back , I would recommend this procedure with optical express as would my husband who had this done with them 8 years ago and never looked back ( pun intended) . Thank you guys for giving us our eyesight back xx

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your positive feedback. We're glad you were satisfied with our team and that the Brighton and Dartford clinics provided comfort during your lens replacement journey. We appreciate your kind words and recommendation.

Oceniono na 4 z 5

It's my first time to have a…

It's my first time to have a consultation for a laser eye surgery. Harleen and saarah explained the process and did check up on me. Making it easier to understand and have an idea in what I will be in for. It was a great experience for me. Thank you 😊

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for sharing your positive experience! We're glad your first laser eye surgery consultation was great and that our team made it easy to understand.

Oceniono na 5 z 5

Wonderful service from all the staff at St Enoch branch

Wonderful service from all the staff at St Enoch Centre branch. Very polite, helpful and attentive. Great experience. Highly recommended :)

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Sadia, thank you for your wonderful review! We're thrilled you had a positive experience at our St Enoch Centre branch and appreciate your kind words about our staff. Your recommendation means a lot!

Oceniono na 5 z 5

She is very nice person

Laila in Milton Keynes clinic was exceptional today.
Provided hight quality service and was extremely patient with me. She is a very pleasent person to deal with.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi there, Daisy. Thank you so much for taking the time to leave your 5-star review. We strive to provide as much help and support as we can. If you need any more support, please don't hesitate to reach out anytime. Take care.

Oceniono na 5 z 5

I went in with some broken sunglasses…

I went in with some broken sunglasses from the sunglasses hut, they were unable to help me despite purchasing from them. Optical express fixed my sunglasses within a matter of minutes and for free! They were so helpful.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Hi there, Daisy. Thank you so much for taking the time to leave your 5-star review. We strive to provide as much help and support as we can. If you need any more support, please don't hesitate to reach out anytime. Take care.

Oceniono na 5 z 5

Leeds whiterose

Went to the Leeds whiterose branch brilliant service with Sadaf and Junaid. Booked surgery for September. Great service

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for taking the time to leave us a review! We're delighted to hear you had such a positive experience at our Leeds White Rose clinic.

It's wonderful to know that Sadaf and Junaid provided you with brilliant service and helped make your visit such a positive one. We'll be sure to share your kind feedback with them, they'll be thrilled to hear it.

Thank you for choosing Optical Express. We look forward to welcoming you back for your procedure in September and supporting you throughout your vision correction journey.

If you know anyone else who may benefit from life-changing vision correction, you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Cataract treatment

I visited the Glasgow store with my gran for her cataract consultation, and we honestly couldn’t have asked for a better experience. From the moment we arrived, everyone was welcoming and professional.

A special mention has to go to Owen, who looked after us throughout the consultation. He made my gran feel completely at ease, taking the time to explain everything clearly and never making us feel rushed. His patience, kindness, and genuine care made what could have been a daunting appointment a really positive experience.

Excellent customer service can make all the difference, and Owen went above and beyond to ensure my gran felt comfortable and confident every step of the way. He is a real credit to the team, and we left feeling reassured and very well looked after. Thank you for such a wonderful experience.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that you and your gran had such a positive experience during her cataract consultation at our Glasgow clinic.

It’s especially lovely to hear your kind words about Owen. We’re proud to have team members who take the time to ensure every patient feels informed, comfortable, and cared for, and we're so pleased he helped make your gran’s consultation such a reassuring experience.

We’ll be sure to pass your comments on to Owen and the rest of the Glasgow team, they’ll be delighted to know they made such a positive difference. Thank you for choosing Optical Express, and we wish your gran all the very best with the next steps in her cataract treatment journey.

Don't forget that you can also you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Fatema and Amita thank you for all your…

Fatema and Amita thank you for all your support and help today! Just had my consultation at Optical Express, Leamington. Amazing people, highly informative and caring. Thank you 👏👏👏👏👏🙏🙏🙏🙏

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you so much for your wonderful review! We're delighted to hear that Fatema and Amita made such a positive impression during your consultation.

Providing informative, caring, and personalised care is at the heart of what we do, so it's great to know you felt comfortable and well supported throughout your visit.

We'll be sure to pass your kind words. Thank you for choosing Optical Express. We look forward to supporting you throughout the rest of your vision correction journey!

Don't forget that you can also you can also take advantage of our Refer a Friend programme here: https://www2.opticalexpress.co.uk/refer-a-friend/

Oceniono na 5 z 5

Great shop and staff

Staff are always really helpful. Would definitely recommend for anyone looking for an optician.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your feedback. We are pleased to hear that you consistently find our team helpful. We appreciate your recommendation and your continued trust in our service.

Oceniono na 5 z 5

Kirkintilloch branch was excellent-…

Kirkintilloch branch was excellent- Blair tested my eyes and was great and explained everything really well. Louise helped me to choose my glasses and gave me brilliant advice.
Experience was excellent, helpful and enjoyable.

30 lipca 2026
Opinia niezależna
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Odpowiedź od Optical Express UK

Thank you for your feedback. We are delighted to hear that you had an excellent experience at our Kirkintilloch branch. It is great to know that Blair provided a thorough eye test with clear explanations, and that Louise supported you in choosing your glasses with helpful advice. We appreciate you taking the time to share your experience and will ensure your comments are passed on to the team.

Oceniono na 5 z 5

Lens replacement consultation

I recently contacted optical express in Maidstone with regards to lens replacement, I initially spoke to Adrian who I found very pleasant and chatty, he gave me lots of information on this procedure and arranged an appointment for me. On arrival for my appointment I had several scans and chats with Heather who again was very informative, she explained everything about the scans and what they were for she also sorted all my up and coming appointments. Shortly after I met the optometrist Andras who I found to be very cheerful and chatty, he went through everything with regards to the lens surgery along with lots of info. I must say this team of people at the Maidstone clinic have a mindful of information which certainly puts you at ease, I would highly recommend them to anyone, what a stress free and pleasant experience, I’m now looking forward to having the lens replacement surgery

29 lipca 2026
Opinia niezależna
Logo Optical Express UK

Odpowiedź od Optical Express UK

Thank you for your detailed feedback. We are delighted to hear that you had such a positive experience with our Maidstone clinic. It is great to know that Adrian, Heather and Andras provided clear, informative and supportive care throughout your journey, helping you feel at ease at every stage. We appreciate your recommendation and your kind words about the team, and we will ensure your comments are shared with them. We wish you all the best for your upcoming lens replacement surgery.

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