Terrible! I ordered over a month ago only to be told via email after several attempts to make contact that my items weren’t in stock and then never heard back or and didn’t give a refund. I’ve emailed... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've always been impressed with how well Online Smoke securely packages my orders. Ample padding would probably be an understatement as nothing has ever arrived damaged. When an item is sent I've alwa... Zobacz więcej
Ordered products from yoursmoke.com.au (alternate website). Promised discreet shipping and amazing customer service. Was sent in labelled box (menthol cigarette tubes), box was damaged, products missi... Zobacz więcej
Great customer service, fast shipping. Ordered a bong from here, but the ash catcher/bowl was broken on arrival. They sent a replacement piece as soon as they had one available. Only thing that could... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Im not sure i just chose that
Quick and easy
I'm happy with all services provided
I'm happy with all services provided by online smoke, every order received with no problems so far. My only request is for the website to add express postage option in checkout menu please. Other than that, it's 5 stars from me. Thanks guys for all services provided
The quickness of my order getting to me…
The quickness of my order getting to me for my enjoyment.
Thanks.
Great service and quick thanks guys!
Great service would have been nice to…
Great service would have been nice to have an image of the product I was purchasing. This resulted in me picking the wrong one but it will suit my needs, decided so be it.
If there was an image I would have been able to more easily differentiate between the 2/3 products
The purchase and price were fine
The purchase and price were fine. The service and time it took them to dispatch item was not.
Awesome little unit 😎
Very easy to order online and quick…
Very easy to order online and quick delivery great service
Waited 3 months for product to arrive…
Waited 3 months for product to arrive and it doesnt work. Didnt receive any communication the whole time unless I initiated it.
This company is fantastic.
The glass cone was broken on arrival. It was very well packed so I’m thinking it’s happened in transit before it was bubble wrapped.
Look it Is what’s was in the picture except the picture doesn’t do the size justice. The bulb is massive and needs to almost be held with 2 hands. It’s a lot larger girth wise than I thought it would be.The mouth piece is enormous. I expected roughly from the picture the size of the bulb would fit in one hand. Not looking for a refund of anything just an honest opinion
Friendly, helpful staff.
The store rang me while searching for the product I ordered as they didn't think there were any left. To our delight, one was found. Very friendly and helpful staff, and an excellent range of products. My order arrived quickly and I'm so happy with it.
I thought I was purchasing 2 tube…
I thought I was purchasing 2 tube fillers, I messaged you and received no reply. I have no idea what you sent me or how to use them. Not happy.
Company name descretion
The way you put the company name in big bold letters on the back of the parcel.
Of course my postman is going to know what's within this package when it gets delivered with ONLINE SMOKE boldly printed on the label.
Small town, everybody knows everyone and they all talk.
Please try to be more descrete
The product was good but delivery took…
The product was good but delivery took about 4 weeks as the company took ages to see my bank transfer (the only payment method they accept). I emailed twice and phoned them before they realized payment had been made
Not real impressed with the customer service
Not real impressed with the customer service. I ordered an item yesterday, decided I wanted to change the shipping address, emailed support, no reply? I also called the phone number provided to attempt to speak to someone, but it went to voicemail. I simply wanted to cancel my order. I really hope they can cancel my order - I emailed them again, but got a canned response indicating they will let me know when it ships? I just want to cancel my order.
Wide selection of products at a…
Wide selection of products at a reasonable price. Super fast delivery.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








