Terrible! I ordered over a month ago only to be told via email after several attempts to make contact that my items weren’t in stock and then never heard back or and didn’t give a refund. I’ve emailed... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've always been impressed with how well Online Smoke securely packages my orders. Ample padding would probably be an understatement as nothing has ever arrived damaged. When an item is sent I've alwa... Zobacz więcej
Ordered products from yoursmoke.com.au (alternate website). Promised discreet shipping and amazing customer service. Was sent in labelled box (menthol cigarette tubes), box was damaged, products missi... Zobacz więcej
Great customer service, fast shipping. Ordered a bong from here, but the ash catcher/bowl was broken on arrival. They sent a replacement piece as soon as they had one available. Only thing that could... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Terrible
Terrible! I ordered over a month ago only to be told via email after several attempts to make contact that my items weren’t in stock and then never heard back or and didn’t give a refund. I’ve emailed over 10 times. Save your money and elsewhere!
Potential Fraud.!
Potential Fraud.!! I purchased several items online, and after two weeks I have heard nothing from them.! I have sent several emails requesting an update or delivery details and nothing. I was able to find two phone numbers for them, and both are disconnected. If I have not had a reply to my latest email by end of day 13/03/2025 I will be referring the matter to the police.
Yoursmoke.com.au is just a scam
Yoursmoke.com.au is just a scam! Ordered few packs of papers and never get any news about the shipping or about the product! Tried to contact them many times but no answers !
Never sent my order out after i paid
Never sent my order out after i paid. $180 wasted and will not reply to any emails or communication.
DO NOT order from yoursmoke.com.au
Ordered products from yoursmoke.com.au (alternate website). Promised discreet shipping and amazing customer service. Was sent in labelled box (menthol cigarette tubes), box was damaged, products missing and elec cigarette machine was faulty. Tried to contact company in every contact method advertised but have Been ignored. Dodgy at best!!
Order Arrived broken
Order Arrived broken. Was obviously not packed well. Loose glass pieces inside the package smashed together. Company has thus far refused to respond to emails asking for a refund. Also, they charged $30 more for the item than anywhere else. I only purchased from Online Smoke because everywhere else was sold out at the time. If I had of known how dodgy they are, I would have just waited. Avoid this seller.
Try phoning the number below before deciding for yourself
Product arrived broken and numerous attempts to contact via multiple means have not been responded too (i.e. try calling the phone number below - it is not connected). No answer to email and online customer service form does not submit. That said they did send a broken item so they clearly exist in some form (i.e. there is someone there actively not responding).
RIPPED OFF
Ordered 10 days ago and all I've received is several serves of bullshit, which I didn't order. Avoid at all costs. It's an 'on seller' business. Do yourself a favour and order from a reputable company. I edited this review as I was eventually refunded 2 weeks later with no explanation.
They will froud site cheeting me…
They will froud site cheeting me currently not received the parcel & return payment just not answering the phone calls worest site for e commerce
happy husband
My metal herb grinder is a remarkable…
My metal herb grinder is a remarkable piece of work, looks great, works like a dream, and was an incredible low price. Thank you OnlineSmoke.
Reasonable pricing & a good product…
Reasonable pricing & a good product which was delivered within a few days.
The only thing I didn’t like is that you can’t track your delivery unless you sign up as a member which I wasn’t interested in doing.
Would definitely use again
I DECLARE THIS BUSINESS UNTRUSTWORTHY…
I DECLARE THIS BUSINESS UNTRUSTWORTHY MOVE ON DO NOT BUY HERE!! The reviews are enough you do not want the personal experience of ordering from this business that barely exists anymore they have NO customer service they will not reply to emails and they dont help with tracking numbers for your order regardless of signing up to the website or not BOYCOTT!!!
All good thankyou.
Item was faulty after 10 puffs it…
Item was faulty after 10 puffs it stopped working, threw it in the bin! Waste of money
Product fine and exactly as described…
Product fine and exactly as described but found the lack of communication disappointing and the delivery slow compared to other online shops.
Great range and prices
Great prices, solid high quality products. Easy payment and delivery.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








