Every night when my 5 year old daughter went to bed she became congested and a nagging cough started. I bought her the soft asthma and anti-allergy pillow and I am amazed that from the first night s... Zobacz więcej
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Zobacz, co mówią recenzenci
We love our new duvets! We did have to wait a while for them due to issues with sourcing down, but in the end we appreciated how fast they were delivered after the factory reopened after Christmas. Co... Zobacz więcej
Novadown made me a special fill weight duvet inner after consulting by phone. Clear answers to my questions and a quote were received on the day of my initial enquiry. Delivery was slightly delaye... Zobacz więcej
I must just have a quick rave about my wonderful mattress topper from Novadown - it is so comfortable - like sleeping on a cloud. I have really noticed an improvement in my sleep quality since I bega... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Novadown, New Zealand’s leading manufacturer of European inspired duvets and pillows, was founded in the 1980’s in Auckland, New Zealand. From the beginning, Novadown made it its mission to offer down and feather bedding products of the highest quality. In 2001 Novadown was purchased by Ellis Fibre, one of New Zealand’s most innovative bedding companies and the founder of the famous Ellis Fibre Original Lavender pillow, and was relocated to Dunedin on New Zealand’s beautiful South Island. The company’s focus on luxury and comfort was emphasized even more when Novadown introduced the most luxurious of all downs – the Hungarian goose down - to the New Zealand market. Encouraged by the success of its Hungarian goose down pillows and duvets, Novadown went out to find other unique and exceptional materials that would offer their customers the ultimate sleeping experience. As a result, Novadown now also offers bedding products made from Alpaca, Bamboo, as well as Down Alternative for especially sensitive people. The care and pride Novadown puts into the creation of its products ensures you have a great sleep – night after night!
Dane kontaktowe
152 Kaikorai Valley Road, 9011, Dunedin
- 0800 55 88 22
- www.novadown.co.nz
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Lavender Pillow
I ordered the lavender pillow and it is all that they said it would be. Fast and efficient service and I would recommend to other buyers.
Alpaca four seasons Marvellous warm and…
Alpaca four seasons Marvellous warm and quite light
Gorgeous pillows, down/feather and the Rose scented - very nice products
Loris
Wonderful customer service :)
Great advice, fast efficient turnaround (within a week!) of our king size duvet. Great communication, wonderful service all round.
Thanks everyone!!!
LOVE the product BUT Disappointed
LOVE the product which is why I purchased replacement pillows again but went with the website. Unfortunately I waited from 2 June until the end of June to receive them as my paperwork kept going astray. I made a query via the website and Lucas answered stating the pillows were being sent but nothing arrived. Queried again and Lucas replied he had been away so had not been there to follow-up on the dispatch. A tracking number FINALLY was sent and my pillows arrived the next day! Being in Christchurch I just didn't think it should have taken THAT long.
VERY happy with the pillows but the back-ground dispatch side of things was a bit of a let down. Surprising given the reputation of company and I thought customer service deteriorated going up the country NOT down! Cheers, Sue Miller
Mattress Topper
I ordered my mattress topper from Novadown's 50% off Boxing Day sale 2017. Cancelled my order on 13 June as it still hadn't arrived and they were not sure when it would.
Was told the managing director went over to see how production was going and the product was not up to their standard so changed supplier. I was under the impression it was made in NZ so not sure what the supplier was supplying. Feathers? Very disappointed in the entire process, I was never updated on my order unless I prompted them.
Our old goose down duvet was completely…
Our old goose down duvet was completely revived and arrived back just in time for the really cold nights, thank you.
Every night when my 5 year old daughter…
Every night when my 5 year old daughter went to bed she became congested and a nagging cough started. I bought her the soft asthma and anti-allergy pillow and I am amazed that from the first night she used it her symptoms disappeared. I also bought two medium asthma and anti-allergy pillows for my older children as well. They find the profile a bit high for them. We’ve worked out their perfect pillow would be a lower profile with the same firmness as the medium pillow :-) Great products. Highly recommend.
Had to wait for months for anything
Had to wait for months for anything, excuses excuses worst service ever in 60 years
Best duvet inners ever
Best duvet inners ever - 95% Hungarian Goose Down. Warmth without weight - can't stand anything too heavy. Lucas at Dunedin went above and beyond to get things sorted for me. Thanks very much!
Best pillow I have ever bought
Great product...had the Duvet cleaned…
Great product...had the Duvet cleaned and looks amazing after a few years .
Great helpful customer service
Great helpful customer service. Duvet arrived in about a week. Quality made nz product. Love it.
50/50
Time from ordering to delivery was longer than expected but the 50/50 pillow was worth the wait. Will be getting another.
I had my old channel stitched duvet…
I had my old channel stitched duvet cleaned stitched into quads to prevent the filling all migrating to the bottom. Everything went smoothly and I was well informed all the way through....very happy with your excellent service
Excellent product
An excellent quality duvet. Ultra light and incredibly warm. No more electric blankets for us. An efficient company and professional company well recommended.
I received an incorrectly sized quilt.
I received an incorrectly sized quilt.
Sent an email but have received no reply.
Disappointing service.
Love our new duvet
Love our new duvet, should have got it years ago! Great service and quick delivery.
I love my new 95% Hungarian Goose down…
I love my new 95% Hungarian Goose down duvet.
It really IS like sleeping 'under a cloud'; incredibly light (in weight) and toasty warm.
The fact that it is a New Zealand-made product is important to me.
Excellent product (just as described), easy to order and pay for... with fast delivery. Yay!
I know I will enjoy snuggling into this duvet for many years to come.
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