Noa Noa Recenzje 60

Jeg lavede en reklamation på en strikbluse. Jeg har henvendt mig på flere forskellige mails. Jeg hører intet i en uge. Jeg får så endelig svar en uge efter på en af mine mails. Jeg bliver oplyst at strikken vil blive refunderet, og jeg burde have fået en mail på dette. Det har jeg ikke, og jeg svarer tilbage at jeg ikke har modtaget nogen mail omkring det. Herefter er der stilhed igen. Sjældent jeg har oplevet så lang svartid, og behandling af en reklamation. De fleste virksomheder vender tilbage dagen efter, og har styr på deres måde at håndtere disse sager på.

Refunderer ikke mit tilgodehavende.

Jeg kontakter NoaNoas kundeservice, som gang på gang hen over 1 1/2 måned lover at refundere, men intet sker.

Efter 3/4 henvendelser be’r de om mit kontonummer ( som de mener er forkert) - hvilket blot synliggør, at intet er forsøgt indtil da.

Stadig modtager jeg ingen refundering.
Meget dårlig og uærlig “service”.

Noanoa er kommet ud på et skråplan.

Niet bestellen bij deze firma!!! Ik betwijfel of je dezelfde artikelen krijgt als via filmpjes wordt aangeprezen, de snit en stof zijn anders, kleed valt als een 'zak'... Ik betaalde 88 euro voor 2 kleedjes en moest maar liefst 72 euro betalen om terug te zenden (verplicht met dure track en trace om geld terug te krijgen!). Uit principe deed ik het toch... Ik wil niet meewerken met praktijken die er alles aan doen opdat je je artikelen niet zou terugzenden als ze je niet bevallen. Het kostte me bovendien 3 mails op te weten te komen wat mijn bestelnummer was... Ik bestel nooit meer bij deze firma!!!

Actually had the strikes notification but the product did arrive - so thank you Noa Noa.
However, 1 week later they sent message saying UK web site shut down forever.?
Just wondered why

Update: I received a notification email from the shipping company that my parcel was returned to Noa Noa due to incomplete information on the paperwork since it was dispatched from Denmark. I received a refund from Noa Noa for the dress but was still charged for the shipping. I have not ordered from Noa Noa since this occurred which is a shame as I love their clothes customer services is very poor.

I don’t know what happened but my order GL5794 never delivered. I got update emails and notifications from both NOA NOA and GLS that my order was on its way, stored at the parcel centre in Kolding, due to be delivered today, delivered and then a notification that it had been returned to the sender without any explanation why. I’ve contacted Noa Noa via email and sent them a copy of all the email notifications I received but no response or explanation from either GLS or Noa Noa. Absolutely appalling service by both companies. I ordered a dress in good time for a particular occasion next week but now I’ll have to rush to find another dress at the last minute. Extremely disappointed as I used to shop a lot from them in store in both Norway and the UK and considered them to be a very good reputable company. I guess that has changed with the online shop

Jeg besøgte Noa Noa i Hillerød. Jeg fik den allerbedste service og betjening og er meget glad for mine køb.

Fantastisk kundeservice: Gratis returservice i et helt år.

Har sendt en pakke retur, som forsvandt mellem Bring og Noanoa. Dog fik jeg mine penge retur uden problem.

Waow !

Jeg tror faktisk Noanoa topper min oplevelse af kundeservice !

Jeg bestilte en kjole i str 98 (halvanden måned før brug) pakker den ud og ligger den i skabet .
Den dag den skal bruges, opdater jeg at jeg har modtaget den i 116. Den er alt alt for stor .
Da jeg kontakter kundeservice er de lynhurtige og refunderer hele beløbet til min konto dagen efter - og med besked om , at jeg beholder kjolen .
Jeg har det faktisk lidt skidt med at beholde en vare, som jeg ikke har betalt for - men det er en anden sag .
Jeg anbefaler helt klart at handle her - med eller uden brug af kundeservice .

Virkelig ringe og useriøs service i webshoppen. Man føler sig snydt og dårligt behandlet. Købte flere uldstrømper til mine døtre hvor trådene var løbet både udvendigt og indvendigt, og endda inden brug, men de vil ikke godtage en reklamation på dem. Heller ikke selvom mærkerne sidder på dem, og jeg skrev til dem et par dage efter modtagelsen. Det er princippet det drejer sig om, og ikke pengene.

God oplevelse med at købe valentinsgaven til min hustru. Nem og hurtig bestilling og jeg havde den i hænderne efter kun 1 dag.

Leider nicht zu empfehlen! Ware kam nicht bei mir an und ich habe auch leider das Geld nicht wieder bekommen! Kundenservice ist sehr schleppend und wirklich sehr schlecht!!

Avoid at all costs!! This website is a scam. I ordered from the UK and after they charge you they email saying: “ We are sorry to inform you there may currently be longer delivery times due to GLS strikes indefinitely”. The dress was never delivered and they never replied to any of my emails or messages on Instagram. I’m so angry and disappointed as the dress was expensive and it was meant to be a gift!

I ordered an item from Noa Noa on October 1st and received it on October 4th. Delighted with the item and the fast delivery.

Avoid this company. Returns are to Denmark and for a lightweight dress cost £12. Items have to go through customs so takes ages for the item to reach the warehouse. My refund wasn’t made until I contacted them to say I had proof of delivery.

Fantastisk oplevelse! Jeg har en sort hørkjole og opdager, at den også kan fås i lyseblå.... Jeg gik ind i forretningen og forespurgte på den lyseblå. De havde den ikke - desværre. Den søde ekspedient kontaktede dog straks en anden Noa Noa, som havde kjolen i den rigtige størrelse. Den ville blive sendt til Silkeborg. To dage senere kunne jeg hente kjolen. Det kan man da kalde god kundeservice! TAK

Ordered from the UK. The skirt I ordered arrived in only a few days and I had no problems with my order. I probably would've been scared to order from them if I'd read their reviews on here beforehand but I had no problems with my order. Can't speak for their return/refund policy as I didn't have to use that.

Warning for this company! They sell in Sweden but do not have a clue of what they are doing. They do not respect Swedish law. I cancelled an order as it was clear that it could not be delivered within the time noanoa promised and had written in the confirmation of the order and I was leaving on holidays. So I cancelled (and they confirmed the cancellation) long before delivery. Now, they say that they have delivered the items OUTSIDE my country house, where I told them that it's a tourist area. And they refuse to return the money if I don't send the parcel back. Noanoa also has written me an e-mail in which they say that they did not accept my cancellation that day. I have to send the parcel back if I want to cancel the order. I asked a neighbour and she cannot find any parcel there. I am not responsible for what they leave there, especially as they had lots of time for stopping the delivery with Bring. I don't even know if it was left there at all. And I have lost a lot of money and time. Noanoa are not professional! I warn you everybody!

Probably one of the least DEI-oriented companies still existing in 2022.. Don't support it!
I just don't get why a company in 2022 still doesn't represent people of other colors than white? I mean come on! Please participate in making the fashion industry a little more inclusive and diverse!

It is often impossible for many non-white people to see how some of the clothes will look on you if every single model wearing the clothes is white?! Going to Noa Noa's webpage feels like a "white-people-only" shopping place.

Terrible. I ordered an expensive coat on line with NoaNoa. When I went to return it, as it did not fit, I had to pay for postage and the return. It is not clear on the website and on ordering but their base is in Denmark, not the UK, so expensive to deliver to. The company have received my return but I have had no payment returned to me months later. Avoid at all costs.

There was no invoice or details for returning the goods in the parcel. Dresses did not fit, and as they do not offer free returns, I have had to post back to Denmark, although senders address is UK. Were finally good on live chat to provide an Invoice and postal address, but it shouldn't have been that difficult to sort out. I will order through Next in future.