Net Curtains Direct Recenzje 

4808
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to order nets always come within delivery time stated, measurements options are perfect and easy to use. I've ordered over the years high end nets and cheap nets from here, and im always surprise... Zobacz więcej

Oceniono na 5 z 5

I had a problem of my own making with delivery. I contacted customer service and they were 5 star, really understanding and helpful. They resent the nets and they arrived next day. Nets are really g... Zobacz więcej

Oceniono na 5 z 5

When I needed new nets for my bedroom I looked at several websites but as my windows are not standard height I couldn't find what I wanted. Then I found that Net Curtains Direct website has lots of c... Zobacz więcej

Oceniono na 5 z 5

Glad I found this Company on line as struggled to find one locally. Website easy to use - package arrived promptly. Beautiful Sophie net curtains, delighted with quality and make-up. Would highly rec... Zobacz więcej

Informacje dotyczące firmy

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  5. Zasłony, firanki, karnisze

Napisane przez firmę

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(4808)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 69

Napisz recenzję
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Oceniono na 5 z 5

Excellent service

My first time ordering net curtains on line and I was a little anxious that the measurements would be a problem.

The curtains were made to measure and I also ordered an extendable spring loaded rod to hold the nets in the window opening.

I simply had to measure the width and height of the window, enter the information on the website and within a couple of weeks the curtains arrived. I’m very impressed with the quality of the items supplied.

The curtain rod was quickly fitted and the made to measure nets are perfect.

I’m really pleased with the result. Thank you

1 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely excellent

Absolutely excellent. Can highly recommend. Ordered samples which came promptly.
Ordered voile; measurements were easy to input into website and clear instructions given.
Not cheap but I’m delighted with the quality of the fabric and the craftsmanship of the finish. Very professional.
I didn’t know the voile curtains would be weighted as it didn’t mention this on the website that I could see, so it was a nice surprise. Also didn’t realise that curtain hooks would be provided.
I would have preferred the option to have pinch pleats rather than pencil pleats but the pencil pleats look lovely over my French Windows.
The instructions and curtain hooks were inside the second packet of curtains that I opened, so I missed them!
Nevertheless, I have to say I’m really pleased.

25 czerwca 2026
Opinia niezależna
Oceniono na 5 z 5

Highly recommended

Great end to end processing and delivery timescales. Great value for money and quality of product. I'd definitely use them again.

18 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

The colour of the net is not white it…

The colour of the net is not white it is blue. I rang them to question them regarding this to be told that they have changed the dye on some.of their products and I should have asked for a sample. Really disappointed

8 czerwca 2026
Opinia niezależna
Logo Net Curtains Direct

Odpowiedź od Net Curtains Direct

Hello,
Thank you for your review and providing the additional details that we requested to help us look into this for you.

Unfortunately we haven't received an email from this email address showing the issue that you are referring to.

However, we can confirm that on the product page we do advise of the following:

"Colour: White - We have recently changed our finishing dye, please order a sample prior to placing an order to ensure you are happy with the fabric"

We offer samples of all of our designs that are Made to Measure or Cut to Size so that customers have the option to order a sample and see the fabric prior to placing an order to make sure that they are happy with their chosen design.

Where these are cut to the sizes ordered, these are non-returnable as advised on the product page.

Should you place any future orders we strongly recommend taking advantage of our sample service before ordering. You can order up to 5 samples and we then just charge 99p for the postage.

Kind Regards
The NCD Team

Oceniono na 5 z 5

Great quality nets

Great quality nets, all labelled for the specific rooms. Measurements were exact. An extremely pleasant shopping experience. Would highly recommend

20 kwietnia 2026
Oceniono na 5 z 5

I found it easy to order the nets

I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my order was placed I received an email to say the estimated date they would be delivered. Once they were dispatched I could track the order via Royal Mail, this was within 48hours. My nets fit perfectly and I am very pleased with them. Another order will certainly be placed again soon.

29 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great choice of nets

Great choice of nets. My order was easy to make and the nets are great quality and a great price. I would highly recommend Net Curtains Direct and I will definitely be using them again.

28 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great service

Great service. Just as I ordered snd dispatched the same day. Very happy with the product. Highly recommend.

26 maja 2026
Opinia niezależna
Oceniono na 3 z 5

Blue tint, poor quality but refund received

*edited* - refund for one curtain has been received. Thank you.

I ordered three curtains, two of which were supposed to be white, but they arrived with a noticeable blue tint. After ONE gentle hand wash to remove the blueish tint two curtains shrank in length and one - the stitching unraveled at the top, which was very disappointing for a new product.

When I contacted customer service, they referred me to their non-return policy for made-to-measure items and the disclaimer about the fabric dye, but did not really address the quality issue. I wanted to provide photos and asked for a refund for that one curtain with poor stitching (still waiting for the reply). Overall I am dissatisfied with both the product quality and the customer service and hoping, that after seeing this review - they will issue a refund.

21 maja 2026
Opinia niezależna
Logo Net Curtains Direct

Odpowiedź od Net Curtains Direct

Hello Paulina,
Thank you for taking the time to leave us a review.

We're sorry to hear that the curtains didn't arrive as you were expecting. With any Made to Measure product, these are fully non-returnable and non-refundable if they aren't to your liking.

It looks as though the concerns that you have raised have all been addressed via email since the review was written.

We appreciate that you took the time to email us with your concerns prior to leaving a review. We appreciate that occasionally things don't go right and we're always happy to work with customers to get any issues resolved so that they are happy with their order. We're pleased to see that we had this resolved and a partial refund issued before Trustpilot published your review.

We would like to clarify that wouldn't issue refunds purely on the basis of a review and we worked with you and issued the refund prior to this review being left. We would always ask a customer to contact us with any issues so that we see images of the issues and work directly with the customer to resolve them.

Kind Regards
The NCD Team

Oceniono na 5 z 5

My new curtains are amazing

My new curtains are amazing. The quality is much better than I expected for the price I paid. It was so simple to order, with a guide to help me with the sizes I needed. Delivery was very quick. All my curtains were a perfect fit on my windows, pattern was as described and colour (white) is spot on. I would highly recommend this company for there ease of ordering and quality of goods received.

20 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Great customer service and quality

I have originally posted a negative review as the voiles I have received didn’t meet the quality you would expect.

After posting a review, customer service contacted me via email and requested a proof of how the voiles were looked like. After me providing the pictures, I have had response that they will redo the both voiles for me and post via post office first class with provided tracker in the email without any extra cost for me.

I have to say everyone is human and we all can make mistakes and I am extremely glad that they have fixed this without any hassle and actually showed how much they care and want their business to do well.

Now to the main point. My new voiles arrived in one day, so replacement and shipping was done in less than 24hrs. The voiles excellent quality, without any marks or labels on them and very well made.

I agree if you hit any issues I would suggest to contact them directly and give a chance to fix this as looks like they will do all their best to put things right for you as they really care.

Thanks Net curtains, will definitely going to order more and especially thanks to Kate from customer service who dealt with it so professionally.

Order number fyi NCD180491 and older review is amended to reflect a truly excellent service and a great quality voiles.

16 maja 2026
Opinia niezależna
Logo Net Curtains Direct

Odpowiedź od Net Curtains Direct

Hello Oksana,

Thank you for taking the time to leave us the reviews.

We're really pleased that we managed to make things right with your order and we really appreciate you giving us the chance to do so.

Kind Regards
The NCD Team

Oceniono na 3 z 5

Partial refund offered after further discussion about the issue

Edited review 27/05/26

Partial refund received with thanks after discussing further with customer service.

Voile curtain made 11mm longer than dimensions requested. This was an urgent project so had to alter on site to suit. I emailed Net Curtains Direct explaining the issue asking for a partial refund to allow for this inconvenience and they have effectively told me they cannot help without images as 'proof' indicating that I am lying. Very poor customer service, do not use if you want good reliable company. Awful.

11 maja 2026
Opinia niezależna
Logo Net Curtains Direct

Odpowiedź od Net Curtains Direct

Hi Greg,

Thanks for taking the time to leave your feedback — and we’re really sorry to hear about the frustration this has caused, especially given this was an urgent project.

We absolutely do not think you’re lying, and we’re sorry that our request for images came across that way. The reason we ask for photos is simply so we can properly review the issue with our workroom and understand exactly what may have happened on their side.

That said, we completely understand that the curtain has already been altered to make it workable, so photos may no longer be possible in this case. We can confirm that we have emailed you regarding this.

We’re genuinely sorry for the inconvenience this has caused you, and we really appreciate the effort made to get everything sorted on site.

Kind Regards
The NCD Team

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