Yad has been very helpful and very patient while I booked my course. He has helped me understand more what your guys do to support drivers like myself and I really appreciate it n hope it all words ou... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
So, the driving instructor i was assigned to lied and said we had done half of our lessons when we hadn't even started- releasing half the money. I booked a lecture with Yad- who was very kind a... Zobacz więcej
Reakcja na opinię
Syed the driver instructor was excellent He made me feel comfortable at all times Arrived on time every lesson And kept us informed at all times I would definitely recommend syed very highly... Zobacz więcej
Reakcja na opinię
Nadeem was a brilliant instructor, he gave me the confidence I needed and knew exactly what I needed to work on, but was also more than happy to go through anything I felt I needed more practice with.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Napisane przez firmę
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
Dane kontaktowe
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, Zjednoczone Królestwo
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
20% OFF ANY DRIVING COURSE DEPOSIT
4,3
Doskonała
8 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good and polite talk from…
Very good and polite talk from Katie,great service
23 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you so much for your kind words! We're delighted to hear that Katie provided you with such polite and helpful service. We'll be sure to pass along your feedback to her—she’ll really appreciate it. We look forward to welcoming you again soon!
Regards
National Intensive
Had a slight issue that Emma was able…
Had a slight issue that Emma was able to resolve politely and efficiently. Great customer service.
23 marca 2026
Odpowiedź od National Intensive
Hello
Many thanks for your feedback, much appreciated. We are glad to hear you are happy with the course so far.
Regards,
National Intensive.
As an ADI i thought this might be worth…
As an ADI i thought this might be worth a try but my experience to date has been very poor I am afraid.
The main issue is with payments. They promise on their website, next day payment, however when you claim it often takes days of you chasing your money.
The only reason I did the work is i expected the ease of payment to make up for the massive payment drop in my normal lesson price.
I can only state my experience to date but I will be very cautious of any future bookings with them and advise any ADI to be certain they understand the process before they undertake any work.
23 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you for sharing your feedback.
I want to reassure you that the process we have in place is straightforward and serves as a safeguard to ensure that pupils receive the service they’ve booked. While ADIs are not charged for the work they take on from us, there are significant costs incurred on our side to procure and manage these bookings. To balance this, following our processes is essential — it’s how we ensure that everyone, including ADIs, operates efficiently and fairly.
I understand that your experience with payments has been frustrating. We aim for next-day payments as stated, but occasionally delays can occur. These processes are in place to ensure transparency and accuracy, and while we appreciate this can sometimes involve chasing, it protects both the ADI and the pupil.
We value all ADIs who work with us and encourage everyone to familiarise themselves with our procedures before taking on bookings. This ensures expectations are clear and helps prevent misunderstandings.
Regards
National Intensive
Don’t bother wasting your money
Spent so much money on block driving lessons with this company with a test at the end of it and the instructor I was allocated was literally the worst driving instructor I’ve ever been with. Wasted all my money, shouted at me on lessons and belittled me to the point I didn’t have any confidence driving at all. I had a test booked in 2024 and after the 20 hours I initially paid for he convinced me I needed another 10 and then I paid and leading up to the test he increasingly got more and more awful toward me and told me that I didn’t care about driving and that he wasn’t going to teach me if I didn’t want to, this was after I had given him more than a thousand pounds in lessons. After one lesson which I did a practice test he took me home and shouted at me until I got out of the car, I cried for hours after that and then he moved my test which I ended up not sitting and missed because he had not informed me when it was. Pretty sure he owes me money back as well for hours I didn’t go out on lessons that I had repaid for after he dropped me at home after shouting at me on the last lesson I went out with him. Thousands of pounds spent for nothing because tests are impossible to book and still don’t have a license to this day. Genuinely don’t book with these people it ruined my confidence and genuinely they essentially they robbed me
22 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
We’re really sorry to read your feedback, as this is not the standard of service we aim to provide. However, we’ve been unable to identify your booking or match your review to any of our courses based on the information provided.
We take complaints like this very seriously, and we would always encourage any student who is unhappy at any stage to contact our support team so we can investigate and resolve matters promptly. At this stage, we cannot find any record of you raising these concerns with us.
We would also like to better understand your experience, as there are some points in your review that appear inconsistent—for example, continuing to book and pay for additional lessons if you felt uncomfortable with your instructor.
Please could you contact Trustpilot with your course Id or email which remains confidential so we can carry out a full investigation? If any of the issues you’ve raised are substantiated, we will of course take appropriate action.
We look forward to hearing from you so we can resolve this properly.
Regards
National Intensive
Fantastic company nothing was too much…
Fantastic company nothing was too much of a problem and communication was great
9 lutego 2026
Opinia niezależna
Odpowiedź od National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Odpowiedź od National Intensive
Hi Brooke
Thank you for the lovely feedback.
Regards
National Intensive
Odpowiedź od National Intensive
Thank you for your kind feedback.
We’re delighted to hear that Rachel was extremely helpful in answering your questions. We’ll be sure to pass your comments on to her.
If you need any further assistance, please don’t hesitate to get in touch.
Regards
National Intensive
Amazing theory training project workshop with Yad!
I had a fantastic experience with Yad and his one to one theory project workshop session. It was very well laid out and very thorough. Yad was there to guide and answer any questions I had.
I would highly recommend either the one to one or group sessions to anyone wanting that little extra motivation / confidence or ease of mind on the journey to passing a theory test.
19 marca 2026
Odpowiedź od National Intensive
Hello Josh,
We really appreciate your feedback and we will pass this on to Yad for you.
Kind regards,
National Intensive
Response to my query was prompt and…
Response to my query was prompt and clear.
19 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello Roger,
We really appreciate your feedback.
Kind regards,
National Intensive
Instructor was amazing
Booked with these and trouble from the start. They struggled to find an instructor and tried asking me to do test in my own car. On last min after many complaints they found me an instructor. I can't knock the instructor but I would never go through this company again. Way cheaper to book ya test yourself and find your own instructor. Think they made around £250 sat on there arses stressing me out
18 marca 2026
Odpowiedź od National Intensive
Thank you for your feedback.
We’re sorry to hear that you were unhappy with parts of your experience.
We would like to clarify that we are certainly not “sat on our *****” — our team works continuously behind the scenes to secure instructors and manage bookings, often in a very challenging environment due to high demand and limited instructor availability. While delays can occasionally occur, significant effort goes into resolving these issues as quickly as possible.
In your case, an instructor was successfully arranged in time for your test, and we’re pleased to hear they met your expectations. However, we do acknowledge that the process leading up to this caused frustration, and for that we apologise.
We also strive to be transparent about the nature of our service and the value we provide in sourcing tests and instructors, which can save customers considerable time and uncertainty.
Your feedback has been noted, and we will continue working to improve both our communication and overall customer experience.
Regards
National Intensive
Yad was very helpful and very…
Yad was very helpful and very informative i appreciate it and hope i pass next time!
19 marca 2026
Odpowiedź od National Intensive
Hi Faith
Great feedback, thank you. Good luck!
Regards
National Intensive
A very detailed and personal experience
Was very detailed and kept checking up on all of us to make sure we understood.
19 marca 2026
Odpowiedź od National Intensive
Hi Liliane
Fab feedback. Glad you enjoyed it
Regards
National Intensive.
Shazia was a great teacher and got me…
Shazia was a great teacher and got me my driving license with 3 days notice I would recommend her to anyone wanting to learn automatic
18 marca 2026
Odpowiedź od National Intensive
Hi Adam
We are super happy that you had a great experience with Shazia and were able to pass your test quickly.
Regards
National Intensive
Katie was so helpful
Katie was so helpful, she had the answer to all my questions and was extremely friendly. She is the reason I made the quick decision to book with National intensive.
19 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hi Ellen,
Thank you so much for your wonderful review! We're absolutely delighted to hear about your positive experience.
Katie will be thrilled to know she made such a great impression — she truly takes pride in being helpful, knowledgeable, and friendly, so it’s fantastic to see that reflected in your experience. We're especially pleased she could give you the confidence to make a quick decision to book with us.
If you need anything at all as you move forward, we're always here to help. Wishing you all the best with your course!
Warm regards,
The National Intensive Team
Excellent lesson
My lesson with Salim was really excellent. He is positive, calm and very clear. He did lots to reassure me, and I finished my first lesson (having started out quite nervous) feeling relaxed, confident and excited to continue. Thank you, Salim!
18 marca 2026
Odpowiedź od National Intensive
Hello Phoebe,
Many thanks for your feedback.
We are glad to hear you are happy with Salim.
Enjoy the rest of your course.
Regards,
National Intensive.
Yad was very helpful today!
19 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello Emma,
We really appreciate your feedback and we will pass this on to Yad for you.
Kind regards,
National Intensive
——..
It’s advertised as a quicker way to pass… it takes just as long as it would with a normal driving instructor
18 marca 2026
Odpowiedź od National Intensive
Hello
Many thanks for your review. All of our courses are booked on estimated completion dates only and we never make any promises or guarantee dates. Our cancellation checker actively searches every 5-15 minutes for sooner dates and is successful at finding many tests per day. I am sorry you are unhappy with the course so far, please email office@nationalintensive.com if you would like to discuss this further.
Regards,
National Intensive.
Yad was brilliant
Yad was brilliant and informative about everything told him my struggles and we focused on them and got me comfortable with going to do my theory test soon
18 marca 2026
Odpowiedź od National Intensive
Hello
Many thanks for your feedback, we will pass this onto Yad for you.
We are glad to hear you are happy with the service.
Regards,
National Intensive.
Great experience so far
18 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello
Thank you for your feedback. Much appreciated.
We are glad to hear you are happy with your experience this far.
Regards,
National Intensive.
James was very helpful and supportive
James was very helpful and supportive
18 marca 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.