Yad has been very helpful and very patient while I booked my course. He has helped me understand more what your guys do to support drivers like myself and I really appreciate it n hope it all words ou... Zobacz więcej
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So, the driving instructor i was assigned to lied and said we had done half of our lessons when we hadn't even started- releasing half the money. I booked a lecture with Yad- who was very kind a... Zobacz więcej
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Nadeem was a brilliant instructor, he gave me the confidence I needed and knew exactly what I needed to work on, but was also more than happy to go through anything I felt I needed more practice with.... Zobacz więcej
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I am so pleased with the driving instructor I was assigned! After signing up to go through national intensive John rang the next day and we scheduled in my hours of the course so quickly. My skills de... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Napisane przez firmę
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
Dane kontaktowe
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, Zjednoczone Królestwo
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
20% OFF ANY DRIVING COURSE DEPOSIT
4,3
Doskonała
8 tys. recenzji
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Great Deiving Instructur
My driving instructor was very knowledgeable and I really appreciate all the advise and coaching.
2 kwietnia 2026
Odpowiedź od National Intensive
Hello Daniela,
We really appreciate your feedback.
Kind regards,
National Intensive
Rachel was amazing kind and patient
Rachel was amazing kind and patient, helpful and understanding. She really did make a difference to my mindset regarding the process and give me the right support and guidance. Thank you
2 kwietnia 2026
Odpowiedź od National Intensive
Thank you so much for your kind words. We’re delighted to hear that Rachel was able to support you with such patience, understanding, and care. It’s wonderful to know she made a positive difference to your mindset and guided you through the process. We’ll be sure to pass along your feedback to her — she’ll really appreciate it. Thanks again for sharing your experience!
Regards
National Intensive
Yadi wad my the one on one tutor had…
Yadi was the one on one tutor i had good experience would recommend to anyone about to start driving
31 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello Wayne,
We really appreciate your feedback and we will pass this on to Yad for you.
Kind regards,
National Intensive
Really appreciate Emma going through…
Really appreciate Emma going through the process with me, dealt with my complaint effortlessly, great service from her!
1 kwietnia 2026
Odpowiedź od National Intensive
Hi,
Thank you for your kind feedback.
We’re really pleased to hear that Emma was able to guide you through the process and handle your complaint so smoothly. We’ll be sure to pass your comments on to her.
Kind regards,
The National Intensive Team
Clear and Easy communication woth customer support
Rachel was very helpful during my call about scheduling for a test, and were able to get it sorted very quickly.
1 kwietnia 2026
Odpowiedź od National Intensive
Hi Pawel,
Thank you very much for your 5-star review!
We’re delighted to hear that Rachel was able to assist you efficiently and get your test scheduled so quickly. We’ll be sure to pass on your kind feedback to her.
Wishing you the very best of luck with your test!
Kind regards,
The National Intensive Team
Worst customer service and instructors ever
So after doing half my block bookings with my instructor, my test got moved because they examiners at my test centre went on strike, which is fair enough, not my instructors fault, then after that I got ghosted for two to three weeks by my instructor, which I later found out was because of a family problem, which is also fair enough, but would of been nice to got a message about why I didn’t get to do any lessons for three weeks, but then after completing the rest of my block bookings, I was told we’ll need to do two or three more lessons before your test in a weeks time, which I thought okay no problem, but then half way through that week, I was told I would have to do another 10 hours in that one week or else she wasn’t going to take me for my test, so did them lessons because I needed to pass because I needed to be able to drive for this job opportunity I had just week after my test, but then it got to the Friday, and my test was on the Monday morning btw, which she proceeded to tell me if I didn’t pay for another 6 hours and which was three hour lessons for Saturday and Sunday, she would refuse to take me for my test, so me been worried that I wouldn’t get this job and I couldn’t change the test day as it would cost me another £60, and btw I work part time at a chicken shop so money is a struggle right now, and can’t afford to pay for another test and even more lessons leading up to that test. So I paid her and on the drive to the test I messed up on two things, I stalled the car straight away and was in the wrong lane leading up to a roundabout, which I did fix in time and safely. But when we got to the garage to just chill for 20 minutes before my test, she told me she was going to reuse to let me use her car for my test and told me I won’t be going to it, which I was not happy about, and what makes it worse the reason was that I didn’t know the roads well enough around my test centre, which makes no sense because if u go to anywhere just a few times you won’t ever know all the roads well enough, and because of the stalling once and the roundabout, which I just thought it was down to me been nervous about my test, as I have never made them mistakes before, she then said would I want to do a hour and a half lesson now, which i replied no as I would just like to go home as I’m to annoyed about the whole situation. Then half way back to mine she said she would pay for my next test after I book it and she’ll just send me the money, so once I got home, I booked the test the next day for a months time, and I let her know this so she could pay me the money and put it in her diary, now it’s two weeks later and I still haven’t had a message back yet, and she won’t answer my calls. And now I’m two weeks away from my next test without a instructor, so now having to pay for learners insurance on my dads car just so I have a car for my test. I have emailed national intensive about all this and had no replies from them either
16 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you for taking the time to leave your review, and I’m genuinely sorry to hear about the experience you’ve described. This is absolutely not how we would expect any instructor to conduct their courses, and I completely understand how stressful and disappointing this must have been for you.
If there were issues at any stage, we really wish you had been able to let us know at the time so we could have looked into this further with both you and the instructor. We never want a learner to feel pressured, ignored, or unsupported, especially so close to a test.
Regarding the instructor’s decision not to take you to your test: if they genuinely believed you were not at test standard, then as the professional we do have to respect their judgement. However, not making you aware of this earlier, and the reasons given on the day, are not fair to you. You should have been informed well in advance, and the situation should never have escalated in the way you’ve described.
I have checked our system, and based on the name you provided, we have not received any emails from you at all. Could you please double‑check that you are emailing the correct address and resend anything you previously sent? Our correct email is office@nationalintensive.com. Once we receive your message, we can look into this further and try to contact your instructor on your behalf.
I’m very sorry that this has happened to you, and we do want to help resolve it. Please resend your emails when you can so we can support you properly.
Regards,
National Intensive
I would avoid National Intensive!
I would avoid National Intensive at all costs. The whole experience was disorganised and stressful from start to finish.
I booked an intensive course with a supposed payment plan, but after failing my theory and being told a rebook was “confirmed,” I turned up to find nothing had been booked—no apology, just excuses.
Later, I was suddenly told I owed the full amount because no payment plan had actually been set up. I had to pay it all just to move things forward.
Even then, I still didn’t have an instructor a month before my test and had to keep chasing for updates. At one point, they even said my test might be cancelled due to “non-payment,” which I’d already sorted.
Overall, I had to chase them every step of the way just to get what I paid for. Completely unreliable and not worth the hassle.
27 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you for your review. We’d really like to look into this for you, but we’re unable to locate your booking based on the information provided here. To verify that you have an account with us and to properly investigate what happened, we need you to contact us directly with your full details.
What I can say is that payment plans must be selected and completed at the time of booking. If a payment plan wasn’t set up online during checkout, it unfortunately wouldn’t exist on your account. This isn’t something we choose for you.
Some of the points you’ve raised don’t match our records or processes, so we’d appreciate the chance to review your specific case. Please reply to the requested information, so we can look into this properly and provide an accurate response.
Regards,
National Intensive
Great customer service
Called this company because I had questions about booking and Yad answered my questions quickly and clearly. He even let me know there was a discount code for the deposit!
31 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello Nate,
We really appreciate your feedback and we will pass this on to Yad for you.
Kind regards,
National Intensive
Very we'll conducted the way he…
Very we'll conducted the way he explained everything in detail help.me with my questions and said he will do everything he can to help me pass i feel YAD. The person who is making my driving lessons and theory test as successful as ever used all his experience in making my decision easy. And YAD is going out of his way to make my self believe in myself many thanks
31 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello Mark,
We really appreciate your feedback and we will pass this on to Yad for you.
Kind regards,
National Intensive
I wonder what percentage of negative…
I wonder what percentage of negative reviews you would have if the positive reviews on a phone call were removed ?
***Interesting that you say 5* reviews on a phone call are as valid as someone leaving a review at the end of the process, when it's clear you can see reviews on a phone call distort reviews on the "whole process" of learning to drive***
31 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
EDIT Hello, we respectfully disagree. Reviews are valid irrespective of the stage of the process in which they are received.
Hi,
Thank you for your feedback.
We’re not sure why positive reviews based on phone interactions would be considered any less valid. A large part of our service is supporting customers over the phone, including booking courses through new enquiries and tests, answering queries, and providing guidance for existing customers, so customer service is a key part of what we do.
We’re proud to have a high number of 5-star reviews across all aspects of our service, including both customer support and driving experiences. That said, we also take all feedback seriously and are always looking to improve.
If you have had a specific experience you’d like us to look into, please feel free to contact us directly so we can assist further.
Kind regards,
The National Intensive Team
Odpowiedź od National Intensive
Thank you so much for your kind words.
We’re delighted to hear that Yad was brilliant and made such a positive impression.
Providing great service from the very start is something we really care about, so your feedback means a lot.
Regards,
National Intensive
Spot on booked and paid online very…
Spot on booked and paid online very simple to do national intensive quicky found a local lovely instructor for intensive lessons they also booked me a fast test i passed my test very happy I can highly recommend 😀
27 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you so much for sharing your experience.
We’re thrilled to hear how simple the online booking and payment process was for you, and it’s great to know we matched you with a friendly local instructor who supported you through your intensive lessons.
Booking a fast‑track test and helping you pass is exactly the outcome we aim for, so we’re delighted you’re happy with the service.
Congratulations on your pass — and thank you for the high recommendation. It means a lot to us.
Regards,
National Intensive
YAD was very informative and provided…
YAD was very informative and provided me with clear, concise, information on the the hours, prices and deposit prices YAD has also given me the confidence to choose this company because of this professional fisrt impression.
30 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you so much for your wonderful feedback. We’re delighted to hear that YAD was able to provide clear and helpful information about our hours, pricing, and deposit details. Making sure you feel confident and well‑informed from the very first interaction is incredibly important to us, so it’s great to know we made a strong impression.
Regards,
National Intensive
Help when I needed it!
I had a tricky enquiry trying to book a suitable course for my son on line (navigating some rural issues!). Yad was most helpful and kind in exploring all the options available- thank you
30 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hello,
Thank you for your review. It is great to hear Yad was able to help you!
We wish you all the best with the course going forward.
Regards,
National Intensive
Kevin Mayled is an absolutely ace…
Kevin Mayled is an absolutely ace instructor!
I passed first try after doing around 48hrs of lessons with kevin and zero hours driving with anyone else. Kevin is kind but tough, his guidance and advice got me through! He is very understanding and patient but strict when necessary. Kevins guidance pushed me through.
He was so ace i gifted him a bottle of whiskey as a thank you once i passed. He is a very experienced instructor and could work with anyone.
Miss you Kevin! And missing Teach (ford KA).
All the best,
Jess!
30 marca 2026
Odpowiedź od National Intensive
Thank you so much for sharing such an amazing review, Jess. We’re thrilled to hear how much you enjoyed learning with Kevin and that his guidance helped you pass on your very first attempt. His mix of patience, firmness, and experience really shines through in your words.
Wishing you all the best on the road ahead. Enjoy every moment of your driving journey.
Regards,
National Intensive
Efficient and helpful
Efficient and helpful. Answered my questions and gave useful advice
30 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you for your review, Gemma!
Regards,
National Intensive
Very helpful and quick to respond to…
Very helpful and quick to respond to questions
28 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Engaging
Yad made sure to ask if anyone had any questions for every slide and engage participants.
28 marca 2026
Odpowiedź od National Intensive
Hi there,
We really appreciate your feedback and are happy that you have had a great experience with Yad, please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Naheed was an amazing instructor
Naheed was an amazing instructor. He was very patient and kind and gave lots of helpful feedback.
27 marca 2026
Odpowiedź od National Intensive
Thank you for your review, Hope!
Regards,
National Intensive
Yad was very helpful
Yad was very helpful - gave me all the info i needed.
27 marca 2026
Opinia niezależna
Odpowiedź od National Intensive
Thank you for your review, Steve!
Regards,
National Intensive
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