National Intensive Recenzje 7789

Wynik TrustScore: 4.5 na 5

4,3

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Yad has been very helpful and very patient while I booked my course. He has helped me understand more what your guys do to support drivers like myself and I really appreciate it n hope it all words ou... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

So, the driving instructor i was assigned to lied and said we had done half of our lessons when we hadn't even started- releasing half the money. I booked a lecture with Yad- who was very kind a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Nadeem was a brilliant instructor, he gave me the confidence I needed and knew exactly what I needed to work on, but was also more than happy to go through anything I felt I needed more practice with.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I am so pleased with the driving instructor I was assigned! After signing up to go through national intensive John rang the next day and we scheduled in my hours of the course so quickly. My skills de... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Szkoła nauki jazdy
  2. Ośrodek szkolenia kierowców
  3. Plac manewrowy

Napisane przez firmę

We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.

Our Aim

Napisane przez firmę

We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.

Dane kontaktowe

Promotion box for National Intensive

20% OFF ANY DRIVING COURSE DEPOSIT

Offer ends 01/01/26 - At checkout USE CODE: TRUST20

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

8 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Valentina was great and very patient

Valentina was great and very patient. Would highly reccomend

12 kwietnia 2026
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Odpowiedź od National Intensive

Thank you so much for your lovely feedback. We’re really glad to hear Valentina’s patience and support made such a positive difference.

Regards,

National Intensive

Oceniono na 5 z 5

It is great service

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Thank you so much! We’re really glad to hear you had a great experience.

Regards,

National Intensive

Oceniono na 5 z 5

Excellent experience

Excellent experience - Alan was quite possibly the most fun & educational instructor I’ve had and I’m so pleased he got me to pass extremely fast with a clean sheet. Could not recommend more !
Everyone needs an Alan 🚗

11 kwietnia 2026
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Odpowiedź od National Intensive

Thank you for your wonderful feedback. Congratulations on achieving a flawless pass. We’re delighted to hear Alan made the experience both enjoyable and educational.

Regards,

National Intensive

Oceniono na 5 z 5

Dawit!

Dawit was fantastic. I passed first time with no faults in just 2 months of lessons. He was positive, encouraging, and made it feel so comfortable. Thank you for everything.

11 kwietnia 2026
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Odpowiedź od National Intensive

Thank you so much for sharing this! Huge congratulations on passing first time with zero faults, that’s an incredible achievement. Dawit will be thrilled to hear your kind words.

Regards,

National Intensive

Oceniono na 5 z 5

Emma was absolutely amazing!!!

Emma was absolutely amazing. I paid years ago and thought I’d missed out but she has helped me sort it and still get my course years later. Absolutely amazing company.

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Hi Paddy,

Thank you so much for your kind words! We’re really glad Emma was able to help you get everything sorted and back on track, even after all that time. She’ll be thrilled to hear your feedback.

It means a lot to know you had such a positive experience with us, and we’re delighted you’re now able to move forward with your course.

If you need anything else at all, we’re always here to help.

All the best,
The National Intensive Team

Oceniono na 5 z 5

I learned things I didn't know already…

I learned things I didn't know already and was really interesting, thank u yad

10 kwietnia 2026
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Odpowiedź od National Intensive

Thank you so much! I’m really glad you found it interesting and learned something new. Appreciate you taking the time to share this.

Regards,

National Intensive

Oceniono na 1 z 5

DO NOT USE THIS COMPANY

My actual driving instructor was professional, but National Intensive as a booking agency was a complete disaster. They failed to deliver the basic administrative services I paid for:

Wrong Dates & Threats: They booked the completely wrong dates for my intensive course, despite me explicitly telling them beforehand that I was unavailable. I actually had to reschedule my holiday to make the test date they forced on me, because they said they couldn't change it and I would lose my money.

Appalling Communication: I had to make contact with the instructor myself, only to find out they had absolutely no idea about my test date, National Intensive, or our agreement. The agency left them completely in the dark.

Unfair Deductions: I had to pay out of pocket for the first test, and National Intensive then deducted that off the hours I had already paid them for! Absolutely crazy.

Zero Support: When the issues became obvious, they offered no help to resolve their own mistakes.

Because of their incompetence, my driving progress and subsequent job opportunities have been delayed by up to 6 months.

I am now forced to go through a lengthy bank chargeback process just to get my money refunded. Until that clears, I can't really afford to progress with my driving test and lessons.

Do NOT use this company. They have absolutely no goodwill, understanding, or common decency. They just want your money and will use every trick in the book to get more out of you and squeeze you dry. This is not an ethical company.

I am editing this because I saw my Instructor also wrote a review reporting he got ripped off as well! We are not the only ones be it student or instructor this company just likes to rip people off! Please visit reddit, and other forums to review. People don't get this upset over nothing. In the coming months I will be pursuing a Group Litigation Order.

To Trust Pilot:
When you are reviewing my comments, please can you review this company, it looks like they are Selectively sending review invitations just after a call and before service.

23 marca 2026
Opinia niezależna
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Odpowiedź od National Intensive

Hi Jonathan,

Thank you for raising your complaint. It was important in helping us identify serious issues with the driving instructor involved, and we have now ended our working relationship with them.

We also recognise that we could have handled your complaint better, and we sincerely apologise for this.

In light of the issues you experienced with both the service and the lessons, we have offered you a full refund. We wish you all the best with your driving journey going forward.

Regards,
National Intensive

Oceniono na 1 z 5

"Stay away from National Intensive

"Stay away from National Intensive. I was hired as an instructor to help them out with three pupils. We agreed that the pupils would pay £42/hour and the company would pay me the remaining £4/hour of my usual rate. After 65 hours of lessons, they are now denying the agreement and refusing to pay me what I'm owed. They have ripped me off and are incredibly unprofessional. I’ve stopped working with them and strongly advise others to avoid them."

9 stycznia 2026
Opinia niezależna
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Odpowiedź od National Intensive

We are sorry to read this review and strongly dispute the claims made.

We do not withhold payments from ADIs and process thousands of pounds in instructor payments every week. In the rare instances where there is a dispute, it is usually due to a disagreement over agreed terms rather than any refusal to pay.

In many cases, instructors accept courses at a confirmed rate and later attempt to renegotiate after lessons have already been completed. This is not a fair or acceptable practice, and we always rely on the original agreed terms when resolving any queries.

We would also note that this review has been left anonymously, which makes it difficult for us to investigate and respond fully to the situation described, which is unfair. We have no listing under the name you have put on here, so we cannot even be sure you are an ADI. We are always happy to review any concerns transparently and encourage you to contact us directly with your details so we can look into this properly.

We remain committed to working fairly and professionally with all of our instructors.

Oceniono na 5 z 5

Yad was great easy to work with thank…

Yad was great easy to work with thank you

9 kwietnia 2026
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Odpowiedź od National Intensive

Hello

Thank you for your feedback, much appreciated. We always do our best to ensure our pupils have the best experience possible and we are glad you are satisfied.

Regards,
National Intensive.

Oceniono na 5 z 5

Yad is a ⭐️

Spoke to Yad today, he was incredibly helpful and made the phone call relaxed and efficient. Shout out Yad ⭐️ big g

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Hello Tasha,

We really appreciate your feedback. We will pass this on to Yad for you.

Kind regards,
National Intensive

Oceniono na 5 z 5

Great assistance and advice

Viewing the web site I was unsure what I would need to book for my son. I called spoke with Yad who was fantastic through discussions he advised the best package to support my son’s ability. I have now booked and everything is now in motion. It’s now over to the kid to do his part, no pressure 😉

8 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Hello,

We really appreciate your feedback. We will pass this on to Yad for you. We look forward to helping your son secure his licence!

Kind regards,
National Intensive

Oceniono na 5 z 5

Really appreciate your help today

Really appreciate your help today, Yadh. It meant a lot that you understood where I was coming from — thank you.

9 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Hello,

We really appreciate your feedback. We will pass this on to Yad for you.

Kind regards,
National Intensive

Oceniono na 5 z 5

Reliable, polite

Polite, efficient, honest, reliable, cost effective, job completed well and looks very good.

4 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Thank you so much for your kind words. I’m really pleased you were happy with the service.

Regards,

National Intensive

Oceniono na 5 z 5

Brilliant…

Good booking service and they found me a great instructor Andrew which helped me pass first try.

7 kwietnia 2026
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Odpowiedź od National Intensive

Thank you for your review, Joe. Congratulations on passing the first time!

Regards,

National Intensive

Oceniono na 1 z 5

Scam

We've payed a lot of money to have the dribing instrutor contact us just a couple weeks before the test date saying he doesn't think he can fit us in. What do we do now? We paid extra to go on the cancellation list. This is a joke. Stating to feel this is some kinda scam

4 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

We don’t agree with the suggestion that this is a scam. We understand how frustrating this situation must feel, and we’re genuinely sorry that you’ve experienced this so close to your test date. While we work hard to avoid issues like this, unexpected scheduling problems can arise from time to time.

Please email us directly so we can look into this in detail and resolve it for you as quickly as possible. We’re here to help and want to make sure you get the support you’ve paid for.

Regards,

National Intensive

Oceniono na 1 z 5

All the 5 star reviews are due to…

All the 5 star reviews are due to initial phone calls with the company and them being really polite and asking for 5 stars. After paying or having an arrangement, it is really hit or miss with the DI you are given and usually it is a miss. My DI was extremely negative and did not help my driving confidence at all. It seemed like he decided very early, about 6 hours into our 35 hours that I was not going to pass and was from then unwilling to let me use the car for my test to which the company supported due to his reputation. I tried to explain to the company that he may well be a great DI but does that actually mean that my experience did not happen. Anyways have my license now but would really recommend not using these as they are just a middle man and once they get their money they aren’t fussed about the quality of driving instruction.

29 kwietnia 2025
Opinia niezależna
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Odpowiedź od National Intensive

Hello

We do not agree with your characterisation of our reviews. Many of our 5-star reviews reflect the full customer experience, including the quality of instruction, not just initial contact with our team.

We’re sorry to hear that your experience did not meet expectations. However, our driving instructors are experienced professionals, and decisions such as test readiness and use of a vehicle are made based on their professional judgement and responsibility for safety.

While we understand that not every instructor–student pairing will be the right fit, we do take concerns seriously and aim to support both our instructors and learners fairly.

We’re pleased to hear that you have now obtained your licence and wish you all the best with your driving going forward.

Regards
National Intensive

Oceniono na 5 z 5

I can’t recommend my driving instructor…

I can’t recommend my driving instructor Adriana enough! She has been absolutely amazing from start to finish. Her patience, encouragement, and clear way of explaining things made such a difference to my confidence on the road.

Thanks to her support and guidance, I passed my driving test first time on Thursday (02/04/26)! 🎉 She always believed in me, even when I doubted myself, and pushed me to do my best in a calm and reassuring way.

Every lesson felt productive, and she created such a positive learning environment that made driving enjoyable rather than stressful. If you’re looking for an instructor who is professional, supportive, and genuinely cares about your success, Adriana is the one!

Thank you again for everything — I couldn’t have done it without you! 🚗✨

2 kwietnia 2026
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Odpowiedź od National Intensive

Hi there,

We really appreciate your feedback and are thrilled that you have had a great experience with Adriana, please don't hesitate to reach out should you have any queries or concerns.

Kind regards,
National Intensive.

Oceniono na 5 z 5

Amazing instructor

My instructor Yasir was amazing and made learning very easy to understand and quick to get the hang of. He helped with my confidence and was very easy to learn with. Cant recommend him enough! The booking process was easy and handy that my test was sorted for me. Thanks for the help!

3 kwietnia 2026
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Odpowiedź od National Intensive

Hi there,

We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.

Kind regards,
National Intensive.

Oceniono na 5 z 5

They tried there best to get my test to…

They tried there best to get my test to a closer date which i liked, thank you Emma

2 kwietnia 2026
Opinia niezależna
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Odpowiedź od National Intensive

Thank you for this lovely review, Henry!

Emma will be thrilled to read this.

Regards,

National Intensive

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