Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Zobacz więcej
Reakcja na opinię
I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Zobacz więcej
Reakcja na opinię
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Dostawca DNS
- Dostawca rozwiązań e-commerce
- Dostawca skrzynek email
- Dostawca usług internetowych
- Projektowanie stron WWW
Napisane przez firmę
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Napisane przez firmę
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Dane kontaktowe
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Zjednoczone Królestwo
- 0345 363 3632
- www.names.co.uk
4,4
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Kyle was amazing but I still have the problem
Kyle was amazing and got me back on to my email but despite numerous calls to customer care I have been unable to access the Control panel now for over a month. I an deeply disappointed in the failure of your system.
30 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for taking the time to leave your feedback. We're delighted to hear that Kyle was able to help you regain access to your email. However, we're very sorry to hear about the ongoing issues you've experienced accessing your Control Panel and understand how disappointing this must be after such a long time, I have requested your details so we can look into this. We appreciate your comments and will ensure your feedback is shared with the relevant team as we continue working to improve our systems and service.
Hidden Fees
Cheap initial domain registrations, but they then whack you with steep renewal prices, and a £12 exit fee if you want to leave, which is technically against ICANN regulations. This is all despite advertising no hidden fees. Avoid like the plague!
28 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience. We aim to be transparent about our pricing, with renewal and transfer fees available before purchase and within customer accounts. We appreciate your comments and will ensure they're shared with the relevant team for review.
Billing issue identified and resolved…
Billing issue identified and resolved very quickly. Many thanks.
28 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your great review! We're delighted to hear your billing issue was identified and resolved so quickly. We really appreciate your kind words and are pleased we could help.
Kyle was wonderful
Kyle was wonderful, very professional and friendly. It was so good to hear a friendly and reassuring voice on the support team. I honestly feel a huge weight off my soldiers. I know some pending issues will be resolved and other future matters that I discussed with Kyle will be taken care of too.
Thanks Kyle for your help. Keep up the goox work 👏👏👍🙂
28 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for this lovely feedback! We're delighted Kyle was able to provide such friendly, professional, and reassuring support, it's wonderful to hear it made such a difference and helped ease your mind.
We'll be sure to pass along your thanks and kind words to him!
Speed and efficiency.
28 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback! We're so glad you experienced speed and efficiency with our service. We appreciate you taking the time to share this!
Issue of my own making regarding…
Issue of my own making regarding billing, which I couldn't resolve on account web page, was resolved in a trice on a call to customer support phone line . Confirmation e-mails etc, received immediately; job done.
27 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback! We're glad our customer support team could quickly resolve the billing issue for you over the phone, and that the confirmation emails came through right away. We appreciate you taking the time to share this!
Good service
27 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your kind words! We're so glad you had a good experience with our service. We appreciate you taking the time to share your feedback! 😊
Great experience and customer service
Great experience and customer service
27 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback. We're delighted to hear you had a great experience.
Very quick and professional
Both representatives I spoke with were friendly, knowledgeable and professional, resolving the issues quickly. Thank you
27 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for sharing this! We're delighted to hear our team was friendly, knowledgeable, and professional in resolving your issues quickly.
We'll be sure to pass along your kind words to them. Thanks again for taking the time to leave this feedback! 😊
Outrageous cost
Outrageous cost! They advertise they give .co.uk domains for free for a year but then they really ramp up their fees far beyond anything reasonable. Two years down and I'm paying £53.39 up from £4.79 in the first year for one year renewal of my domain name. And if you want to transfer to another provider they charge you £12 per domain name - no other provider charges to change providers and my new provider charges a flat rate every year for less than $10!!!
26 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for sharing your feedback. We're sorry to hear that you feel this way about our pricing and renewal process. We aim to provide information about promotional offers, renewal pricing and auto-renewal as clearly as possible, and we appreciate you raising this, we'll be happy to share it with the relevant team as an opportunity to review and improve how this information is presented.
Our free domain offers are promotional offers, and the renewal price after the initial free period is provided as part of the purchase information. Customers can disable auto-renewal at any time if they do not wish to continue with the domain.
We also provide information on transferring domains to another registrar, and customers are free to do so in accordance with the relevant registry requirements.
We're sorry that you felt the process was difficult, and we appreciate you taking the time to share your experience with us.
One of the worst service providers
One of the worst service providers I have dealt with. My bysiness website has been down for a week. I raised a ticket and have chased them every day. It is still down with no updates from their side. I am loosing customers at a result. Now I have no option but to go with another service provider. I am so disappointed with their services. Their technical support is rubbish with no support at all.
20 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Hi Rohit,
We're truly sorry to hear about your experience. It took some time to review a significant amount of code on your website, but we hope the information provided has helped target the source of the issue for you. We're sorry the process didn't meet your expectations on this occasion, and we appreciate you sharing your feedback with us.
Prompt reassurance, but not quite concluded
My telephone call was answered quickly. I was reassured that the ‘dodgy’ e-mail I’d received purporting to be sent by names.co.uk was indeed SPAM. I was asked to send in a copy of the message, which I did, but there’s been no acknowledgement.
20 lipca 2026
Odpowiedź od names.co.uk
Thank you for taking the time to share your feedback! We're glad your call was answered quickly and that we could confirm the email was indeed spam.
We can assure you that the email you sent in was received and has helped us block the source, thank you for reporting it. We're sorry this wasn't acknowledged sooner, and we appreciate your help.
For the first time
For the first time, I’ve had a website compromised, and the support I received — particularly from Jomin Jose — was outstanding. I was guided through the entire recovery process with clear, well‑written instructions that were easy to follow. When I accidentally uploaded files to the wrong folder, the guidance back on track was gentle, clear, and very helpful.
The restore went smoothly, and the follow‑up communication was excellent.
A genuinely first‑class service. 10/10.
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for this wonderful feedback! We're really glad we could help guide you through the recovery process, and we'll be sure to pass along your kind words to Jomin, it's great to hear the instructions and support made a stressful situation easier to manage.
Thanks again for the 10/10 and for taking the time to share such detailed feedback!
Your agent solved my problem to my full…
Your agent solved my problem to my full satisfaction.
24 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback! We're so glad our agent was able to solve your problem to your full satisfaction. We appreciate you taking the time to share this! 😊
Odpowiedź od names.co.uk
Thank you for your feedback! We're so glad Kyle was able to help, we'll be sure to pass along your kind words to him. Thanks again for taking the time to share this!
The named person answered me when I…
The named person answered me when I phoned back. No problems
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback!
We're glad you were able to speak with the same team member when you called back, and that everything was resolved smoothly. We appreciate you taking the time to share this!
Love these guys
Love these guys - we've been a loyal customer for years as their tech support is fantastic. Thoroughly recommended!
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
We love you too!
Thank you so much for your loyalty over the years and for this wonderful recommendation. We're thrilled to hear our tech support has been fantastic for you, it means a lot! 😊
Excellent customer service
I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's not an overseas call centre, and they always know exactly what they are talking about. I had a lot of things I needed to sort out with my domains today, and Kyle couldn't have been more helpful. It was an absolute pleasure dealing with him, and he sorted everything out to my satisfaction.
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for your wonderful review and for being a loyal customer of Names.co.uk! We’re delighted to hear that you’ve always had positive experiences with our team and that Kyle was able to help with everything you needed today. We’ll be sure to pass on your lovely feedback to him. It’s fantastic to hear that you value being able to speak to a knowledgeable UK-based team and get things sorted quickly.
Shocking
Shocking. The emails do not work. Long process to set up, can't log in, can't reset password, can't receive emails. NO customer support. Terrible
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
We're sorry to hear that you’ve had such a frustrating experience with your email service. We understand how disruptive it is when you’re unable to access your account or receive emails, and we’re sorry that you feel you haven’t received the support you needed.
We’d like to look into the issues you’ve experienced and understand what went wrong. Please contact us with your account details so we can investigate this further and see how we can help.
Easy access to technical help
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback! We're glad you found our technical help easy to access. We appreciate you taking the time to share this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.