Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Zobacz więcej
Reakcja na opinię
I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Zobacz więcej
Reakcja na opinię
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Dostawca DNS
- Dostawca rozwiązań e-commerce
- Dostawca skrzynek email
- Dostawca usług internetowych
- Projektowanie stron WWW
Napisane przez firmę
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Napisane przez firmę
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Dane kontaktowe
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Zjednoczone Królestwo
- 0345 363 3632
- www.names.co.uk
4,4
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a billing enquiry and action
I had a billing enquiry and action. The call was answered swiftly and handled both by billing and tech on the actual phonr call.
Very rarely do you get this type of privilege from other companies these days.
Thankyou Names.. shout out for ''Bee" in billing..excellent.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for this fantastic feedback! We're delighted the call was answered quickly and that both billing and tech were able to sort everything out for you in one go and you're right, that's not always easy to come by these days, so we're glad we could deliver it for you.
A special shout-out to Bee will absolutely be passed along; she'll be thrilled to know her help made such a difference. Thanks again for taking the time to share this!
The person I spoke to was professional…
The person I spoke to was professional and polite
13 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for the lovely feedback! We're so pleased to hear you found our team professional and polite, that's exactly the experience we aim to give every customer.
We'll be sure to pass along your kind words. Thanks again for taking the time to share this!
Odpowiedź od names.co.uk
Thanks so much for this lovely review! It's great to hear the interaction was informative and helpful, and honestly, it made our day to hear you enjoyed it too.
Thanks again for taking the time to write this, really appreciate it.
What stands out to me is the support…
What stands out to me is the support team's ability and responsiveness; they react brilliantly to any technical question. They also carry out instructions for you rather than tell you what to do in "techy" language. They've obviously invested well in this team, and it shows
11 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
We're really glad to hear our support team's responsiveness and technical know-how have made such a positive impression, and it's great that you've noticed how they take the time to actually handle things for you rather than leaving you to wade through technical jargon.
We'll be sure to share your kind words with the team, as it means a lot to know that their efforts don't go unnoticed.
Odpowiedź od names.co.uk
Thank you for your lovely review! We're really pleased to hear your mail issue was sorted within 24 hours, that's exactly the kind of quick, reliable support we strive for.
Thanks so much for taking the time to share your experience, and don't hesitate to get in touch if you ever need a hand with anything else!
Good, old fashioned customer service. Exceptional
I had an issue with my domain email redirection which had me going round in circles for ages. I contacted support and WITHIN THE HOUR, Rohan Mudhar accomplished this for me. First class service - I cannot praise this highly enough.
Fantastic
Roger
9 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Hi Roger,
Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Rohan was able to sort out your domain email redirection so quickly and get you back on track within the hour. We'll be sure to pass on your kind words to him, he'll be really pleased to know his support made such a difference.
Thanks again for choosing us, and don't hesitate to reach out if you ever need a hand with anything else!
10/10 Customer service experience
Had to renew domain registration but my previous registered payment card had been stolen and I called customer services and the man I spoke with was extremely friendly, helpful and knowledgeable. 10/10
11 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for the great review! We're so glad our team could help you get your domain renewal sorted quickly, especially after the stress of dealing with a stolen card. It's wonderful to hear our customer services team were friendly, helpful and knowledgeable, that's exactly what we aim for.
Odpowiedź od names.co.uk
Thank you so much for your kind words! We're really glad to hear you had a great experience with our customer service. We'll be sure to pass this feedback on to the team!
Excellent support from the staff member.
The staff member was prompt in explaining what needed to be done and the support was successful hitch free.
He is a calm person and listened to my complaint without putting any pressure on me.
Overall, the experience was great. Now I can access my webmail stress free.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for taking the time to share this lovely review! We're so pleased to hear the support you received was calm, clear, and pressure-free, that's exactly the experience we aim to provide.
It's great to know you can now access your webmail stress free.
Concise and accurate help
I was put through to Kyle promptly, who answered every query accurately and helpfully, including explanations where necessary.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
We're delighted to hear Kyle was able to help you promptly and answer all your queries accurately, with clear explanations along the way. We'll be sure to pass on your kind words to him. Thanks again for taking the time to leave a review!
Prompt and effective support as always...
Prompt and effective support as always, been with Namesco for many years and they never fail to deliver, thanks as always guys
8 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thanks so much for this, it really made our day! Loyal customers like you are what keep us motivated, so it means a lot to know we're still hitting the mark after all these years. Thanks for sticking with us, and here's to many more years together!
Immediate response
Immediate response, excellent manner and a real sense of urgency to sort out a problem. Which they do - 90% of the time - with skill and efficiency. I have been with Names over many years and sought their assistance from all over world. They have never failed me.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're delighted to hear you've been with Names for so many years and have consistently received prompt, skilled, and efficient support, wherever you are in the world. Your continued trust and loyalty mean a great deal to us. Thank you for choosing Names!
Phone answered promptly
Phone answered promptly, very helpful, polite, patient, and efficient agent dealt with my queries to my satisfaction
5 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear your call was answered promptly and that our team provided helpful, polite, patient, and efficient service. We really appreciate your feedback and are pleased we could assist.
Very helpful and supportive customer…
Very helpful and supportive customer support person who solved my problem with an innovative sulution
3 sierpnia 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear our support team was helpful, supportive, and able to resolve your issue with an innovative solution. We really appreciate your feedback and are always here to help.
I’ve been more than satisfied with the service and support they offer for many many years
I’ve been a customer of Names.co.uk for many, many years: I’ve always been more than satisfied with the service and support they offer - Costs are reasonable in each case! Whether it’s been complex technical issues, new IT features or support and administration of my user account. The staff have always been friendly, understanding when I had been a bit out of the loop, and, above all, patient!
As far as I’m concerned, NAMES.CO.UK is one of a kind and simply first-class! I hope they will be able to maintain this standard for a long time to come!
23 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your wonderful review!
We're delighted to hear you've been a happy customer for so many years. It's fantastic to know our team has consistently provided friendly, patient, and reliable support across all your needs. Your kind words and continued loyalty mean a great deal to us, and we truly appreciate your recommendation.
Changing ongoing pap
Easy process to speak to the right agent who was friendly, courteous and knowledgeable to change ongoing payments
31 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're delighted to hear you were quickly connected to the right person and received friendly, courteous, and knowledgeable support. We appreciate your feedback and are always here to help.
Brilliant!
29 lipca 2026
Odpowiedź od names.co.uk
Thank you for your brilliant review! We're delighted to hear you had a great experience and really appreciate you taking the time to share your feedback.
Just use Cloudflare
Just use Cloudflare
Their DNS works but is plain bad, and you should use cloudflare instead and their registration cost is insane, I ended up paying £50 for a single year of a .COM domain whereas it is ~£8 on Cloudflare
Then they made me pay to transfer the domain out
Shocking
1/5
31 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with your experience. Domain pricing and transfer fees can vary depending on the domain extension, registry costs, and the services included with your registration. We appreciate your comments and will ensure they're passed on to the relevant team for review.
Technical Support are very helpful
Technical Support are very helpful. They collected suitable information and investigated the problem we were having and discovered there was an issue in their own backend system which they then fixed and told me about. Refreshing to encounter transparency and honesty like that.
31 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your wonderful review! We're so pleased to hear that our Technical Support team was able to investigate the issue, identify the cause, and keep you informed throughout. Transparency and honesty are values we strive for, so it's great to know that came across in your experience. We really appreciate your kind words and your feedback.
The help and advice I received over the…
The help and advice I received over the phone this morning was very helpful and it has restored my email address. But I tried phoning many times yesterday - 29th July 2026 - and could not get through, or I got through and was cut off: very frustrating.
And now I come to reset my passport. I am told that I have 2 hours to do this from 10.40. I start to do it at 12.05 and I'm told I am out of time! So not good.
Telephone help good, the rest not so good.
30 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for taking the time to share your feedback. We're pleased to hear that our support team was able to help restore your email address and that you found the advice provided over the phone helpful. We're sorry to hear about the difficulty you experienced reaching us the previous day, as well as the frustration with the password reset process. We appreciate you bringing this to our attention, and your comments will be shared with the relevant teams as we continue to improve our service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.