Reasonably quick to answer the phone and handled my request speedily. (No unwanted sales push to upgrade or any nonsense. Just did what I asked.) I've phoned technical support in the past too and t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well last week I had my HD fail and lost all my email to this company.could not get into my emails or on to my account call the company and was connected to a great tec person in customer services th... Zobacz więcej
Reakcja na opinię
I was totally confused by various emails regarding services charges due for the provision of my emails. However, a helpful telephone call with Jordan sorted it all out to my complete satisfaction. I... Zobacz więcej
Reakcja na opinię
Kyle was very informative, knowledgeable and attentive dealing with me being a novice in the world of tech. He was swift in assisting me to restore my lost email and made me feel confident that all wa... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Hosting internetowy
- również w kategorii:
- Dostawca DNS
- Dostawca rozwiązań e-commerce
- Dostawca skrzynek email
- Dostawca usług internetowych
- Projektowanie stron WWW
Napisane przez firmę
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Napisane przez firmę
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Dane kontaktowe
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Zjednoczone Królestwo
- 0345 363 3632
- www.names.co.uk
4,4
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
There's no such thing as a free lunch!
"Free for one year" was how they put it. Technically that's true but you lost money in the long run in their greedy way to grab your money later! How do they do that?
First, they set your account to auto renew, hoping that you'll forget all about it and they can take next year's money. It's almost £30 a year!!! Domain names are typically £7 a year so you can see what a scam this is!
Secondly, if you are savvy enough to realise what's going on, all you have to do is to stop the auto renewal and then either let the name lapse so you don't pay a penny, or if you really must keep the name, you can transfer it to any other domain registrar. But of course they've thought of that! They counter this in 2 ways. 1) They make it very difficult to find out how to do this. They hope you'll give up and just pay their extortionate rates. 2) If you know what you're doing, their final devious trick is to charge you £12 to transfer your domain away from them (which is more than you would have paid if you hadn't taken the "free" offer.)
They should be made to put a disclaimer in bold text..."Warning... This is free now but we have plans to take lots of your money and you'll regret you ever signed up"
But of course the law allows this type of legal scamming so my advice... Forget the domain name you registered with them and let it lapse. Better to get a new name with a genuine registrar than to pay a penny to these cowboys.
EDIT AFTER REPLY FROM NAMES:
The problem for me is that the first year is not free because (and this is not stated up front) you charge £12 to transfer out. This means if you leave after 1 year you have to pay £12 but if you stay for another year you have to pay triple the going rate. This is not a promotional offer that benefits the customer in any way. Why not say up front how much a customer will pay over a 3 year period compared with other registrars? Because drawing in new business relies on new customers not knowing all the facts! I haven't come across a registrar that charges for transfers out.
Example for a .uk domain:
Names:
Year 1: £0
Year 2: £27
Year 3: £27
TOTAL =£54
Competitor:
Year 1: £9
Year 2: £9
Year 3: £9
TOTAL=£27
Getting out before the free year ends:
Year 1: £12 (transfer out fee)
Year 2: £9 (competitor)
Year 3: £9 (competitor)
TOTAL=£30
Please tell me how any customer can benefit from this "promotion"?
22 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
We're sorry to hear that you feel this way about our pricing and renewal process. We aim to provide information about promotional offers, renewal pricing and auto-renewal as clearly as possible. We appreciate your feedback and will be happy to share it with the relevant team as an opportunity to review and improve how this information is presented.
Our free domain offers are promotional offers, and the renewal price after the initial free period is provided as part of the purchase information. Customers can disable auto-renewal if they do not wish to continue with the domain. We also provide information on transferring domains to another registrar, and customers are free to do so in accordance with the relevant registry requirements.
We’re sorry that you felt the process was difficult and appreciate you sharing your feedback.
DO NOT trust this company with a business domain
I have never dealt with customer service this bad. Genuinely shocking. My business domain has been offline for a WEEK over a routine verification email.
Why? They keep sending the verification to an address that literally does not exist. AOL rejects it with "552 mailbox not found". I sent them that proof. Their response: refuse every alternative and demand my passport and a utility bill for a "registry requirement" that does not exist. The .com registry has no such rule.
Their support is a hamster wheel. Phone: "leave it with me", then nothing. "Raise a ticket": it sits ignored all day. "Call back in 24 hours": I have, three days straight. One reply a day at best. Nobody takes ownership. My customers pay and log in through this domain. It is all down, losing me revenue daily.
They could fix this in five minutes (tickets TR25016539 / TR25022078). They choose paperwork instead.
Register anywhere else. I wish I had.
22 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
We're sorry to hear about the difficulties you've experienced and understand how serious it is when a business domain is unavailable, particularly when it affects your customers and revenue.
We appreciate you taking the time to share such detailed feedback. We would, however, like to clarify that contact verification and identity checks are not requirements we have invented. ICANN guidance confirms that registrars may request identity documents, including government-issued ID and/or utility bills, when verifying the identity of a domain registrant or investigating potentially inaccurate registration information. ICANN also requires registrars to take steps to verify contact information and can require domains to be suspended or locked where verification is not completed.
We appreciate that the process can be frustrating, particularly when a verification email cannot be delivered, and we are sorry that you felt your concerns were not handled quickly enough. We’d like to review the handling of your case and the communication around the verification process to understand what happened and ensure your concerns are properly addressed. Please contact us via your account details so we can investigate this further.
An utterly satisfied customer for many many years
Having been a customer for many many years, I have always been utterly satisfied with the professionalism, friendliness and patience shown by the Names.co.uk staff, regardless of which department. This also applies to complex problems! I couldn’t imagine – and still can’t imagine – any better support! Excellent!
21 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for your wonderful feedback and for being a loyal customer for so many years! We’re delighted to hear that you’ve consistently received professional, friendly and patient support from our teams, even when dealing with complex issues.
Your kind words mean a great deal to us, and we truly appreciate your continued trust and support. We look forward to helping you for many more years to come!
Odpowiedź od names.co.uk
Thank you for your fantastic feedback! We’re delighted to hear that our team is always there to support you and that you’ve found our advice and assistance helpful. We really appreciate your kind words!
Helpful team
22 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback! We’re pleased to hear you found our team helpful.
Great experience with this service
Great experience with this service, really helpful and would highly recommend.
21 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your kind feedback! We’re delighted to hear you had a great experience with our service and found our team helpful. We really appreciate your recommendation!
Fair and friendly service
9 lipca 2026
Odpowiedź od names.co.uk
Thank you for your feedback! We’re pleased to hear you received fair and friendly service from our team.
More than Just a Nameco
Namesco is one of the better domain registration companies I have dealt with. I've had domains through them on and off for around 5 years (give or take) and this particular time around I have really appreciated their services.
They've walked me through the rigors of transferring non UK domains over to their services, and have been really patient with me because of technical issues out with their and mine control.
I've given them 5 stars, not only for their telephone customer service but their support services through the site as well. Both are to date impeccable, and I don't see me moving my services away from them in the near future.
20 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for your detailed and wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with Namesco over the years.
It’s great to know that our teams were able to support you through the transfer of your non-UK domains and provide patience and guidance while working through the technical challenges. We truly appreciate your kind words about both our telephone and online support teams, as well as your continued loyalty. We look forward to supporting you for many more years to come!
Odpowiedź od names.co.uk
Thank you for your feedback! We’re pleased to hear that you had a much better experience this time. We really appreciate you giving us another opportunity to assist you.
Odpowiedź od names.co.uk
Thank you for your kind feedback! We’re delighted to hear you received great service from our team and found the process smooth and efficient.
Issue was not resolved they answered a…
Issue was not resolved they answered a completely different question in the reply email they also cut me off after I’d been in a q for 20mins I wouldn’t have put a negative feedback, but they asked me and sent me the link rather than me writing one up for myself
20 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
We’re sorry to hear about your experience. It’s disappointing to learn that your original query was not addressed and that you were disconnected after waiting in the queue.
We understand your frustration, particularly as you were invited to leave feedback. We’d appreciate the opportunity to review what happened and address your concerns. Please contact our support team with your details so we can investigate further.
I was in a rush but needed help…
I was in a rush but needed help renewing my domain name. Kyle was very quick and helpful.
20 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your kind feedback! We’re delighted to hear that Kyle was able to help you renew your domain quickly and efficiently, especially when you were in a rush. We’ll be sure to pass on your thanks to him!
ABSOLUTELY TOP DRAWER!
ABSOLUTELY TOP DRAWER!! Have used Namesco for years and their technical support is brilliant, can't fault it! Highly recommended.
18 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you so much for your fantastic feedback! We’re delighted to hear that you’ve been with Namesco for so many years and that our technical support continues to meet your expectations. We really appreciate your recommendation!
Got locked out for the account
Got locked out for the account. Sorted very simly and painlessly... Thank you to Lewis 🤗
16 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your great feedback! We’re pleased to hear that your account access was restored quickly and smoothly. We’ll be sure to pass your thanks on to Lewis!
Very helpful.
17 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your kind feedback! We’re delighted to hear that you found our support helpful.
I would not recommend Names.co.uk.
I would not recommend Names.co.uk.
Their pricing may seem competitive when you first sign up, but the renewal costs are, in my opinion, excessive. Once you’re a customer, the annual renewal fees increase significantly, leaving you paying far more than expected.
What made the experience even more frustrating was that moving my domains away was far more difficult than it should have been. Instead of making the transfer process straightforward, it felt unnecessarily complicated and time-consuming.
There are many domain registrars that offer transparent pricing, reasonable renewal fees, and a much smoother transfer process. Based on my experience, I would choose one of those instead. Once renewal goes through they can't refund because they are a re-seller.
17 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback. We’re sorry to hear you were unhappy with your experience.
We understand your concerns regarding renewal pricing and domain transfers. Across all customer types, once a renewal has been processed, we’re generally unable to issue a refund as the renewal has already been submitted to the relevant provider.
We appreciate your feedback and would be happy to review your specific case if you contact our support team.
Quick support response
Easy to use, reliable service, and great customer support. Managing domains and hosting is straightforward, and any issues I've had have been resolved quickly. A dependable provider I'd happily recommend.
16 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're delighted to hear you find our service easy to use and reliable, and that our support team has been able to resolve any issues quickly. Your recommendation means a lot to us, and we really appreciate your support.
An easy management interface
An easy management interface, decent help files and responsive support. I've never had an issue with NamesCo
16 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your fantastic review!
We're delighted to hear you find our management interface easy to use, our help files useful, and our support responsive. It's great to know you've never had an issue with Namesco. We really appreciate your continued support!
If your AI Annie cannot solve our…
If your AI Annie cannot solve our problems despite following suggested steps diligently....we have no alternative but to speak to....A HUMAN!!!! This should be triggered as part of the process. If we do have to call... ANSWER YOUR PHONE!!!
16 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your feedback.
We're sorry to hear that your experience was frustrating. We understand that, while AI support can be useful for straightforward queries, sometimes speaking to a member of our team is the best solution. During busy periods, there may be a wait on our phone lines, but calls will be answered by one of our agents. Any tickets that Annie is unable to resolve will also be picked up by an online agent for further assistance.
Kyle was polite and helpful
15 lipca 2026
Opinia niezależna
Odpowiedź od names.co.uk
Thank you for your review!
We're pleased to hear Kyle was polite and helpful. We'll be sure to pass on your kind feedback to him.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.