Excellent service from start to finish. Mykonos Luxury took care of every detail on our trip to ensure my family and I had a wonderful experience. I’d highly recommend using them and trusting you will... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Mykonos luxury can get you reservations at top places such as Nammos, Scorpios on short notice. Staff is very friendly. Angie was excellent, she will ensure you will have a great day, will always stay... Zobacz więcej
They made our trip to mykonos easy !! They organized everything and they arranged us last minute reservations even to the highest demand places in the island .. we highly recommend their services
Η εμπειρία μας ξεπέρασε κάθε προσδοκία. Τέλεια τοποθεσία, υπέροχη αισθητική, απόλυτη καθαριότητα. Αλλά εκεί που πραγματικά ξεχώρισαν ήταν στην εξατομικευμένη εξυπηρέτηση: μεταφορές, κράτηση σε εστιατό... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
A team of Mykonos insiders & the best property management company in Mykonos having the best exclusive collection of villas. Our success lies in our team and the Incredible individuals who work tirelessly to satisfy your needs. Multi-lingual, multi-cultural and multi-talented, with deep knowledge of the local context, our team is creative, dynamic and passionate about making your vacation, an unforgettable experience. No one knows Mykonos better than us.
Dane kontaktowe
Summit House, 170 Fincley Road , NW36BP, LONDON, Zjednoczone Królestwo
- +302170007777
- Info@mykonos.luxury
- www.mykonos.luxury
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Dishonest and unprofessional.
Disappointing Experience – Would Strongly Recommend Looking Elsewhere
We stayed at Cleopatra 2 for four nights as a group of 12 to celebrate a special birthday. While the villa itself is attractive and has potential, it falls short of the "luxury" label it's marketed under. For instance, only 10 outdoor chairs/sun loungers were available, there were just 5 wine glasses for 12 guests, the coffee machine had no filters provided, and some fixtures, like the shower heads, were scaled up and poorly maintained.
A major issue was the ongoing construction noise starting at 7am each morning, continuing throughout the day. Although construction is not under the host’s control, the complete lack of prior warning or any goodwill gesture was disappointing and showed little regard for guest experience.
The most troubling aspect of our stay occurred at breakfast when one of the dining chairs suddenly collapsed while being used normally. We reported the incident immediately, only to be told we were responsible for paying for a new chair. Despite explaining multiple times that the chair failed due to wear and not misuse, the situation escalated unnecessarily. We were also accused of causing additional damage, including cigarette burns—despite no one in our group being a smoker.
On our departure day, Chris—representing the management—confronted us in an unprofessional and threatening manner. He refused to engage in any reasonable discussion, insisted we pay €280 on the spot, and physically blocked our taxis from leaving the property until we complied under pressure. The situation felt deeply uncomfortable and needlessly confrontational.
This review isn’t about the money—it’s about the completely unprofessional handling of what should have been a straightforward issue. There are many villa companies on the island that likely treat their guests with more respect and integrity. I would recommend exploring those instead.

Odpowiedź od Mykonos.luxury
Lovely villa. Awful management company
Would urge to avoid this company at all costs.
We booked a 4 night stay in Cleopatra 2 for a group of 12 for a significant birthday. The villa itself is absolutely lovey although I would question the "luxury" touches - understocked with only 10 outside chairs / sun loungers, 5 glass wjne goblets for 12 people, filters not provided for coffee machine, scaled uo shower heads as examples
We were woken at 7am each morning by incredibly loud pneumatic drilling from a nearby construction site. Whilst we understand this is beyond the control of the villa operator, each day this continued non stop until around 4pm. At no point prior to arriving had we been made aware of this nor was there any gesture to compensate for the inconvenience.
The real issue that spoiled what should have been a wonderful experience was that on our 2nd night, a (presumably already damaged) chair gave way when one of our party was sitting down at the dinner table. We proactively reported this the following morning and were surprised to be told that we were expected to cover the full cost of a replacement. We explained several times that this did not break this through mistreatment of the chair but instead it simply gave way. After various other accusations of damage to the other chairs - cigarette burns (no smokers in our party), stains etc it became apparent that we were not going to easily reach a mutually agreed position.
On our day of departure Chris arrived and very quickly became aggressive and extremely threatening in his tone and mannerisms. Refusing to listen to any rational explanation that the chair had given way, he then told us very aggressively that he would not let us leave the villa and instead he would call the police. He then blocked our taxis from allowing us to leave the villa until we handed over €280.
To be clear, it was never about the money but the unpleasant and unreasonable treatment and handling of the whole situation.
Proceed with caution with this company. I'm sure there are many other luxury rental companies on the island who are more deserving of your business.

Odpowiedź od Mykonos.luxury
AVOID- Beautiful Property, But Disappointing Experience and Service with threatening manager - AVOID
We were a group of 12 professional ladies who recently stayed at a Mykonos Luxury property to celebrate a significant birthday and while the home itself was beautiful and well-located, our experience was far from what you'd expect from a “luxury” stay.
From the moment we arrived, we encountered major noise disruption with construction starting every morning at 7am, making it impossible to sleep in or enjoy a peaceful holiday. This continued throughout all four days of our stay and significantly affected our ability to relax.
To make matters worse, a chair that was already in poor condition, broke whilst we were sitting on it. Although we offered to pay the company and split the cost 50/50 (as a compromise for the noise disruption) we felt it was unfair to be expected to pay in full considering the noise issues we endured the entire time.
The manager arrived on the morning of departure and threatened to call the police, verbally abused us (causing excessive distress) and tried to stop us leaving the island unless we paid in full for the chair.
We feel there should have been compromise on both sides for the broken chair and constant noise distribution that ruined our holiday. We finally paid in full to avoid missing our flight and further threatening behaviour.
For a brand that promotes itself as offering high-end service and comfort, we were very disappointed by the lack of accountability and consideration. We won’t be booking with Mykonos Luxury again, and we would suggest to others to think about using another villa provider.
Edited to address the lies told by Chris at Mykonos Luxury.
We all felt compelled to write bad reviews due to the abusive, threatening and patronising way you spoke to you. We have evidence of this.
You did call the police and told us all so - we have evidence of this
You said we couldn’t leave the island and told our taxi driver not to drive us to the airport.
Your behaviour was SO EXTREME and AGGRESSIVE that YOUR OWN MEMBER OF STAFF TOLD YOU TO CALM DOWN
We have nothing to gain by telling lies apart from to warn other people of your behaviour.
You are desperately trying to diguise the truth that 12 people, 2 x taxi drivers and 1 junior member of your team were witness to.
Perhaps this is how you treat ‘low budget’ guests, your words not ours?!

Odpowiedź od Mykonos.luxury
Best villa company in Mykonos
Best villa company in Mykonos. They arranged an earlier check in to accommodate for our flight. The villa looks even better in person than in the pictures. Would highly recommend

Odpowiedź od Mykonos.luxury
The best company in Mykonos
The best company in Mykonos , we been celebrating the Easter on the island and the agency accomodate for us all of our request !!!! Thanks a lot and hope to see you again SOON 🙏🏻💖

Odpowiedź od Mykonos.luxury
Great booking company
Regarding our 10days holidays in Mykonos we were lucky to have the Mykonos Luxury team working on our bookings. From villa booking to car, parties, yacht… we had really enjoyed everything, they are very professional and on time so all recommendations from our team.

Odpowiedź od Mykonos.luxury
We were lucky to choose this company…
We were lucky to choose this company among many others. They found exactly what we wanted in no time and helped with not just accommodation but also dining recommendations, entry to events and more. The best!

Odpowiedź od Mykonos.luxury
Mykonos Magic
Trying to plan a bday trip for 24 people to a place I had never been seemed overwhelming. Thank God for Michaela and her team!!!! They held my hand every step of the way and our two week holiday was nothing short of perfect. From the villa to the transportation team with the cars and boats. It truly a magical experience made easy by them.
I would recommend them to anyone traveling to Greece 🇬🇷💕

Odpowiedź od Mykonos.luxury
Fantastic day cruise to Paros
From my first contact with John to arrange the charter to Alex the Captain and Celia the hostess has been fantastic.
John took time to understand our requirements, was quick in response to any questions and ensured we had a great charter.
Alex, a true pro ensured we went to some great places, supplied us with fun filled facts, local knowledge and was great fun but always had our safety and enjoyment as his first priority.
Finally Celia ensured we were content, always asking what we require and that everyone's needs fulfilled.
What a great team and would recommend anyone to try them, they will not be disappointed.

Odpowiedź od Mykonos.luxury
Mykonos Luxury offers top-tier
Mykonos Luxury offers top-tier car and yacht rentals, delivering a truly exceptional and trusted service. Their fleet includes high-end vehicles and yachts, ensuring a seamless and luxurious experience. The team's professionalism and attention to detail stand out, making every booking hassle-free. Whether it's cruising the Aegean or exploring the island in style, Mykonos Luxury ensures your needs are met with utmost care and discretion. Highly recommended for those seeking reliable, first-class service in Mykonos.

Odpowiedź od Mykonos.luxury
Kristina is a professional!
Kristina help us to book everything we need at the very last moment ! She is nice polit and doing a great job and this is exactly what we want! Thank you so much

Odpowiedź od Mykonos.luxury
Stefi and Kristina
Stefi and Kristina - firstly, made this experience more outstanding than I could have ever imagined. Everything was absolutely seamless, brilliantly organized, the villa and all the arrangements were perfect, and they are the reason that this trip was as perfect as it was. We will be coming back, and will never work with anyone else other than them. Thank you guys for making our experience more special than I could have ever imagined

Odpowiedź od Mykonos.luxury
Great property rented & excellent service!
Great property & excellent service!

Odpowiedź od Mykonos.luxury
Kristina is super professional!!!🥇
Everything went better than planned. She gave me great advise where to go, and got me reservations in the most difficult places to find an opening! Great job, will come next summer 🙏 Thank you!

Odpowiedź od Mykonos.luxury
A huge thanks to Kristina from Mykonos…
A huge thanks to Kristina from Mykonos Luxury Villas for hosting us 🙏. We stayed at Salt Kissed, an incredible villa with stunning views! The villa was impeccably clean, and Kristina was exceptionally helpful with everything. Highly recommended!

Odpowiedź od Mykonos.luxury
Perfect expérience
Perfect expérience
We rented a yacht with John and everything was really perfect from the pick up in our hotel to the end of the day.
Thanks for everything, I ll come again.
Laurent

Odpowiedź od Mykonos.luxury
Thanks for this amazing experience
Thanks for this amazing experience ! Villa Petra was good, close to the town with good service.
Thanks to Kristina for everything !

Odpowiedź od Mykonos.luxury
An amazing venue
An amazing venue, so elegant, relaxing and with a very nice smell. Rooms are very spacious, modern and clean. The breakfast is delicious and with a variety of options.

Odpowiedź od Mykonos.luxury
Very well organized
Very well organized, you say it, you got it!
Professionals! Any time I am visiting the island they are doing my visit easier!
Keep your level that high!

Odpowiedź od Mykonos.luxury
A last minute trip
A last minute trip
Thank you to michaela , Cristina and John for helping me to organize this last minute trip with my husband and friends
They are just amazing and I will remember Mykonos forever thanks to them .
From the villa to the boat to the booking restaurant to the chef at home
Everything was perfect
Thank you so much
I will be back ❤️

Odpowiedź od Mykonos.luxury
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