Mövenpick Hotels Recenzje 

Bedbugs in Movenpick Amsterdam Central , bites all over our bodies. and no compensation was offered. Stay away from this disgusting hotels and disgusting people running it.

I booked a room on the 26th June and paid for it via hotels.com, took a taxi from the airport then they say they are fully booked and I said that I already paid for the room, the receptionist laughed and said that there was nothing they could do and that I needed to contact hotels.com. I also told him how do hotels.com know that I have not got the room and his reply was that they will take care of it... So, I needed to take a taxi back to the airport and stay awake all night due to this...
T
July 1st: hotels.com emailed me and said the hotel told them that I did check in and it was not overbooked...
LIARS & ROBBERS!!!

I called hotels.com, they issued a refund for the room and compensation for the two taxi rides, without anything from the hotel.

Stole my shoes, stole other belongings while I was outside and got defensive when I complained, they also have bedbugs.

Amazing service and hospitality. Rooms are cleaned very well and smell amazing. Recommend. Name of service person was Hafiz.

Van 27/09 tot 04/10 verbleven we in het Mövenpick hotel te Durres lalez.
Bij het inchecken liep het al mis, ongelooflijk lang wachten. Op de kamer werkte de tv niet(nodig voor het achterhalen van de wifi code). Een irritant piepend geluid kwam uit de kaarthouder van de stroomvoorziening. Na 5maal aan het onthaal te hebben geweest werden de problemen eindelijk opgelost. Na 4 dagen!! In het restaurant meermaals de koffiemachines defect. Geen koffielepeltje te vinden. Zout en peper vaatjes leeg. Het eten een 5sterrenhotel onwaardig. Als klap op de vuurpijl werden we voor de laatste dag met 42 personen op straat gezet omdat de heren ceos de kamers nodig hadden voor een zogenaamde meting. Nooit eerder meegemaakt!Nooit geen Mövenpick meer voor ons.

If 0 stars was an option that would be my choice. Me and my sister stayed in Mövenpick Hotels Marrakech for 7 nights and the experience at the hotel was mediocre as a whole. On the last night, 6 hours before we were due to fly home the next morning my sister felt a sharp scratch on her foot, which I found strange as I had the same thing the night before. We investigated the situation and found a thick, long, sharp needle poking through the bed sheet. We took pictures of the needle and immediately went to the lobby to inform a manager. After talking to the general manager, we were laughed at by the staff. To make matters worse, the man we was talking to wasn’t even a general manager and was actually a bar manager. The whole 7 nights we have stayed the bed sheets have not been changed and we had the same bed sheets as the guests before us. We spent 2+ hours trying to get someone to resolve the situation and get a refund for compensation on the hotel and had nothing but disrespect and negligence from everyone we had spoken to. We came back to our room and they hadn’t even bothered to remove the needle we found! I’d recommend anyone that is planning on booking here to not. You will receive bad service and you will sleep in the same bed sheets as the people (s) before you had.

I stayed at the movenpick resort and Marina spa sousse, what a mistake I made.
First of all they do not allow Muslim women to wear birkinis at the pool. This is not stated on their website at all. If this information was available I would not have booked a 5 star hotel and not be able to use the facilities. This was so upsetting for me as we went with other families and had a 5 children with us. I was not able to go into the pool with my child. I wanted a refund so I can go to another hotel that is also something they were unable to do.
I was disgusted by their behaviour when Muslim women were in the pool with birkinis.
The customer service at the reception and quest reception was appalling, all they did was shift the problem on to someone else. Staff were rude and unhelpful.
I have stayed at other movenpick hotels around the world but by far this was the worst. I will not be staying at their hotels again or visiting Tunisia.

j'ai réservé 3 nuitées, le cadre de l'hôtel et la réception sont digne d'un hôtel de 5 étoiles. par contre le meuble est vétuste
- latte cassé et manquante
- rouille sur la table du balcon et sur le cadre corps du balcon ils auraient dû faire un coup de rafraichissement de peinture
- Moisissures dans les joins de la salle de bain.
- Pour le parking il y en un au sous sol mais trop petit et remplit même pour manœuvrer c'est compliqué.
et les deux parkings de l'extérieur c'est sur de la terre (poussières) et n'est pas oublié à chaque entré
dans le parking de donner du pour boire sinon soit le gardien il te dit qu'il n y a pas de place ou il te place dans un sale endroit (genre à côté d'une poubelle en plein soleil)

j'ai des photos à l'appuie pour ceux qui veulent...
une semaine avant j'étais dans un hôtel 4 étoiles et il été meilleur.
Pour moi cet hôtel ne mérite pas 5 étoiles

De kamer stinkt, de bedden en de kussens ook. Een ventilator die veel herrie maakt. Grote vlek op de vloer en de gordijnen zijn vies. Wij konden het raam niet openen want er zaten mensen aan de andere kant. Bovendien wij wilden gaan wandelen, maar helaas was er geen mogelijkheid voor voetgangers, je moet de auto gebruiken en als je dat doet, dan moet meer betalen. De hotel verdient zeker geen 4 sterren vooral vanwege de stank in de kamer.

Dreadful from the start. I wanted to try this hotel at Geneva airport as my usual choice was full. Booking was a nightmare as reservations told me they were too busy and I needed to book online. Not as straightforward as you might think. Prior to booking I asked the hotel if they had a shuttle that could be booked for 5am. No problem they said. On arrival at the hotel, they said the 0450 and the 0510 shuttles were full. Not great!! Decided to go for dinner. Waited 25 minutes for someone to take our order then waited another hour to receive our meal. Not one meal was what we ordered. We had to send back two out of three meals. Got to our room which absolutely stank of damp and mould. I called down to reception and they did nothing for us except placed a couple of machines in the corridor to remove the dreadful smell that was there too. Then to add insult to injury, there was one towel in the bathroom to be shared between 3 of us and plenty of pubic hairs in the bathroom. Not more than 2 hours sleep due to neighbours slamming doors and talking loudly in the corridor. Absolutely dreadful experience and will never stay there again. The hotel is a dump in clear need of refurbishment. Don’t stay there!

Housekeeping - Room Cleaning is very good by Belal

Everyday we could notice the cleanliness of our room 1040 today i want to thanks Mr Rabiul Islam Jr who clean our room on daily basis..he is a nice boy with very pleasant attitude towards customers..
Very hard working n highly recommended person..
Thank u so much Movenpic Hotel for providing great staff n sevices

1 Stern ist noch zuviel!!!

Letzte Absteige die es gibt!!

Kinder sind nicht Willkommen!!

Alles muss nach Buchung Extra Bezahlt werden!!!

was soll die Abzocke?!!!!???

werdet Erwachsen!!!

Lernt die Regeln Kennen!!

Es ist das Hinderletzte Hotel in Boracay für Familie mit Kindern!!! Reinste Abzocke!!!!

House keeping, Room cleaning is very good
Mr BELAL

The staff at Mövenpick, JLT, were wonderful. Really friendly and helpful.from check in to check out, Anas was very welcoming. The service provided by the breakfast staff was excellent, especially Ali, Ilyas and Yakub. They were attentive and remembered preferences from the previous day.
Thank you

Waren zum Abschluss einer Rundreise 2 Nächte im Mövenpick Hotel Aqaba und waren rundum begeistert und zufrieden. Schöne, sehr saubere Zimmer, sehr freundliches, aufmerksames und hilfsbereites Personal, super leckeres Essen, blitzblank sauberer Strand und in 15 Gehminuten im Zentrum bzw. Fort.

Superbe séjour au Movenpick de Pétra en Jordanie avec un superbe accueil, petit déjeuner et emplacement.
Nous commençons maintenant 5 jours au Movenpick de Aqaba, toujours en Jordanie mais les choses semblent un peu différente.
Je viens de passer 1h30 à essayer de configurer mon Ipad avec la TV de l’hôtel... sans succès.
Du coup, je vais voir l'accueil qui m'explique qu'en fait c'est impossible. Je leur demande pourquoi la page d'accueil de l'hôtel sur la TV propose de connecter son appareil via airplay et là, il y a un blanc.
Je leur demande si c'est pour faire une blague au client comme moi qui viennent d'y passer plus d'une heure.
Il me dise que c'est seulement possible avec un téléphone Samsung !!
Vu ma tête, il appel le service technique qui leur dit qu'en fait on ne peut rien connecter sur la TV, ni apple, ni samsung, ni google ... rien.
Il faut regarder les chaines programmées.
Sauf que je ne parle pas arabe et que les 2 chaines françaises ne fonctionnent pas.
Dommage, car au Marriott, ils ont les mêmes fonctions sur les TV (comme dans la plupart des hôtels de ce niveau) mais là, lorsqu'ils proposent quelque chose, cela fonctionne. Ce qui me semble être la moindre des choses, d'ailleurs.
Pas très grave car je ne suis pas en Jordanie pour regarder la TV mais bon ... retirer l'option ou améliorer l'app.
Merci

تنظيف الغرف ممتازه واشكر عطاء الرحمن على حسن المعامله وتنظيفه الممتاز للغرفة

I have stayed here at the Movenpick Hotel Wellington for 7 nights over the past 2 weeks, Initially I was very excited to stay here after having such a positive and relaxing experience at Movenpick Hobart.
I have had some small issues with my Accor status not being recognised, and an exorbitant price for an extra night, then this morning a very rude person in the restaurant 'M...'. I asked her if I was on the list for a complimentary breakfast and with a smile on her face and in a terse tone stated 'No'.
I filled in my form and told her I would sort it out with the main desk later, during my breakfast neither M.... or her team offered me coffee. I know this sounds petty, but when you stay at a premium hotel, you expect premium service, without a terse look.
Also, my room 606 has a crack in the basin, serious enough to warrant its replacement.
I apologise for the complaint, but when you spend two weeks away from home you would like your accommodation to be a sanctuary to go back to after your long day, I don't feel that here.

Mövenpick Flughafen Stuttgart
Nächtlicher Alarm ca. um Mitternacht vom 06.11. auf den 07.11.23, das Hotel wurde geräumt die Gäste standen bei Wind und Wetter ohne jegliche Betreuung vom Hotel leicht bekleidet draußen.
Keine Info, was los ist ……….
Am nächsten früh hieß es „Fehlalarm“ jedoch solle ich doch froh sein, dass der Alarm funktioniert ?!
Klar bin ich froh, dass der Alarm funktioniert, nur wenn sich am nächsten Tag rausstellt, dass es ein Fehlalarm war und von seiten des Hotelˋs so gar nicht’s kommt keine Entschuldigung, kein Kaffee oder sonstiges und dann noch der volle Zimmerpreis verlangt wird, dann stimmt mich dass doch sehr traurig und enttäuschend.