Mövenpick Hotels Recenzje 

No pude utilizar la habitación de la reserva QNQPGCTQ por equivocarme aeropuerto,era el movenpick parte asiatica,escribí y no me dieron solución,y si cobraron habitación,el día 21/08
Son 101,40 euros que reclamo,por no responderme

The service was absolutely horrorble, DO NOT RECOMMEND!!!!!!!!!!

I normally don’t write reviews while I’m still staying at a hotel, or even after I leave, but my experience at Mövenpick Hotel Apartments Dubai Creek has been so exceptional that I felt it deserved to be shared.

From the moment I arrived, I was welcomed with genuine warmth and hospitality. The hotel is spotless, beautifully maintained, and provides a comfortable and relaxing atmosphere.

What truly sets this hotel apart is its incredible staff. Everyone is friendly, professional, and always willing to help with a smile. They genuinely care about their guests and consistently go above and beyond to make every stay enjoyable. Especially Solange from the restaurant, what a nice lady!

I would especially like to recognize Nuki Nelson, who truly understands what outstanding customer service means. His kindness, professionalism, and attention to detail take guest satisfaction to another level. He is always approachable, helpful, and makes every interaction feel personal. He is a real credit to the hotel, and Mövenpick is fortunate to have someone like him on their team.

Although my stay isn’t over yet, it has already exceeded my expectations. That’s why I decided to write this review now. I can wholeheartedly recommend Mövenpick Hotel Apartments Dubai Creek to anyone visiting Dubai.

Thank you to Nuki Nelson and the entire team for making my stay such a memorable one.

We had dinner at movenpick -Amsterdam, our meals were delicious and our server Dorothy was outstanding

Séjour au movenpick Marrakech désastreux
Nous nous sommes fait voler de l’argent qui était dans le coffre fort de la chambre et quand on se plains à la réception on nous dit que nous sommes des menteurs le service et le personnel est désastreux je déconseille vivement

Мы отдыхали в Movenpick Resort Al Marjan Island.
Этот отель стал для нашей семьи настоящей находкой — идеальное место для тех, кто мечтает о качественном пляжном отдыхе с безупречным сервисом! Мы отдыхали здесь с мужем и двумя дочками, и это было абсолютно волшебно.
Что нас больше всего впечатлило? Почти все номера выходят окнами на море, и кровать расположена прямо напротив панорамного окна.
Только представьте, какое это счастье - просыпаться каждое утро всей семьей и первым делом видеть бескрайнюю синеву!
Отель находится на первой линии, и у него свой потрясающий пляж. Песок здесь мягкий, белый и очень чистый, без всяких ракушек или кораллов, по которым неприятно ходить. Для нас, как для родителей, огромным плюсом стал плавный заход в воду. Детям было максимально комфортно и безопасно плескаться, даже когда на море отлив.

I'm sure the hotel and staff will be lovely, however the booking process and customer support has been a farce and I will be highlighting this on trust pilot and other review sites with a negative score.
I booked on the All Accor site that I was directed to by your main site. I received confirmation, however was then contacted by your customer support offering 5% discount to rebook due to some issues on your part, which I did again on the All Accor App.
I was then told by your customer support that they are unable to apply the discount as I booked on the All Accor App and that Movenpick have no affiliation with All Accor.
After numerous emails back and forth attempting to get full clear confirmation that the booking is 2 rooms,4 guests and 4 breakfasts. Customer support were unable to confirm and told to contact the hotel directly.
2 further emails to the hotel and all I receive is the same booking reference which does not show the 4 breakfasts.
Regarding affiliation with All Accor, if not affiliated why was customer support even making contact, also according to a Google search, it turns out All Accor bought the Movenpicks in 2018, fully managed them and all their bookings.
I feel I have been lied to and ran around to rennage on a basic discount offered.
I feel I can't rely on your confirmation only and to avoid further complications after a long journey, or embarrassment on arrival, I require a clear confirmation email showing exactly what is on your record as booked.
I will right a further review after the stay on the 23/626 to 27/06/26, I'm sure it will be a positive review.
Althaf Chaudary

Man wird hier einfach beschissen anstelle der Markendrinks die man laut Karte bestellt werden einfach billige Eigenmarken ausgeschenkt. Auf Nachfrage findet die Hoteldirektor das auch völlig normal und es gibt nicht Mal ein sorry

Mövenpick Zurich airport location is the worst experience while traveling Europe. I found the evening staff unfriendly. In the morning we find out that unless you make a reservation with the airport shuttle, they will not make any regular pickups. But worst of all, dinner in the restaurant Le Chalet was terrible. The waitress was so rude we had to walk out. I don’t recommend staying there.

Stayed at the Mövenpick Hotel, Accra, Ghana in March 2026 and had a mixed experience.

The hotel itself is clean, well-presented, and in a great location—close to main attractions and shops. Facilities like the pool, gym, and sauna are well maintained, although the pool is open to the public and can get quite busy. I was also informed at check-in that there are daily building works between 10am–2pm, which is worth noting if you plan to be in your room during the day.

Unfortunately, I had a negative experience with a front desk staff member during my stay. Four days after check-in, my booking was questioned and I was asked to pay again, despite having paid in full months in advance. The situation was handled poorly—the staff member was dismissive, stated he had never heard of the travel agency (implying there may have been an issue with legitimacy), and did not offer a practical or respectful way to resolve things.

The matter was eventually resolved I assume (as I was not asked to vacate the hotel), and it turned out to be an issue with a virtual card between the hotel and the travel agency—something completely outside of my control. However, what was particularly disappointing was that I never received an apology for the stress and inconvenience caused after said matter from Felix.

The way the situation was handled made me feel uncomfortable and unfairly treated, and it could have been managed with far more professionalism, discretion, and a solution-focused approach.

On a positive note, I’d like to thank Moses from Guest Relations, who was excellent—professional, attentive, and genuinely helpful; and assisted in making the last day feel special. Also, the restaurant staff (Issacs, Mary, Vivian, and Dennis) were fantastic—friendly, welcoming, and provided great service throughout.

Overall, there are definitely positives, but the experience with the front desk did impact my stay as this was my first trip to Ghana and a birthday treat for my 75-year-old Mother too.

From the moment you step into the hotel, you gain the distinct impression that a different choice might have been wiser. The subtle aroma of wastewater sets the tone nicely, even before the receptionist requests your card as insurance against empty minibar’s potential temptations.

The atmosphere of gentle neglect accompanies you throughout your stay — walls decorated in what appears to be historical paintwork and furniture that has clearly witnessed more optimistic decades. This sense of quiet endurance continues into breakfast, where by 9 AM even the salami seems to have developed a slightly philosophical shade.

Given the hotel’s thoughtful distance from civilisation, dining options are conveniently narrowed down to a €34 Wiener Schnitzel, which arrives with all the confidence of something recently liberated from a freezer and introduced to oil that has seen things, but personnel still waiting for their tips.

And then there is the airport transfer: €27 for the hotel’s service, or about €15 for an ordinary taxi — should one feel adventurous.

Welcome to Mövenpick Hotel Munich Airport.

Mövenpick Hotel Frankfurt City. Tijdens een recente beursperiode verbleven wij in dit hotel tegen een premiumtarief, specifiek gekozen omwille van de volledige service die werd gecommuniceerd.

Ter plaatse bleek echter dat er door een staking geen normale dienstverlening was:

Geen housekeeping of verse handdoeken
Zeer beperkt ontbijt
Geen mogelijkheid tot lunch, diner of drankje
Algemene service ver onder het niveau dat je van een Mövenpick-hotel mag verwachten

Na onze klacht kregen wij schriftelijk bevestiging dat het hotel zich in een imminente sluiting en insolventieprocedure bevindt. Om die reden werd meegedeeld dat er geen enkele financiële compensatie of terugbetaling mogelijk is, ondanks het feit dat de betaalde diensten niet of slechts gedeeltelijk werden geleverd.

Wij vinden het belangrijk om toekomstige gasten hierover transparant te informeren. Indien u overweegt hier te reserveren (zeker tegen beursprijzen), raden wij aan vooraf grondig te informeren naar de operationele situatie.

Hopelijk helpt deze review andere reizigers om een geïnformeerde beslissing te nemen.

I’m staying in movenpick mecca my checkout is on 7 feb 2026 there were bed bugs in my room bitting me all night and no compensation was made by the hotel management last year there was also a issue if drill noise making it difficult for us to even sit in the room and again no compensation was made by the claimed *5 star hotel* i also posted with videos and photos on google reviews

Mövenpick Hotel Stuttgart
Keine hundefreien Zimmer ausgewiesen.
Leider konnte man mir nicht sagen, ob es Zimmer gibt, in denen keine Hunde waren.
Ich möchte nicht in einem Zimmer schlafen, in dem vorher Hunde genächtigt haben und so wie ich manche unverantwortlichen Tierbesitzer kenne womöglich mit im Bett geschlafen haben, was diese Klientel auch noch als verbrieftes Recht versteht.
Ich gönne jedem sein Glück, aber ich möchte nicht in einem Hundezimmer schlafen müssen.

So I have come back for the first time in over 15 years. There was a significant issue that caused delays in our checking in because we were not happy with the rooms that were supplied by the hotel that was booked by the travel agents. I have to give gratitude and thanks to.Hani in the reception area who worked tirelessly to get replacement rooms sorted. We are beyond grateful that he worked so hard to get this arranged for us as we had a very long day travelling from Mecca.

Alhumdulliah Hani may Allah bless you abundantly for the hard work you have done for us. The hotel does need more investment and renovations.

We arrived at this hotel and were immediately met with problems. Our room had no hot water, and instead of simply giving us a new one, they sent in their technical staff, who spent nearly two hours trying and completely failing to fix it. Only at 02:00 AM were we moved to another room, which turned out to be far from clean. During our stay, no one bothered to change our sheets while we were out, and we were even given torn towels. Overall, a deeply disappointing experience.

This is not a way to treat clients that choose to stay at your hotel, poor treatment,

We do not recommend this place!

❌❌❌ Mövenpick Lalez – absoluter Reinfall & pure Geldmacherei! ❌❌❌

Dieses Hotel ist eine einzige Enttäuschung und jeden Cent, den man hier bezahlt, nicht wert. Ich habe selten ein angebliches 5-Sterne-Haus erlebt, das so wenig Qualität und Service liefert.

➡️ Check-in / Service: Unfreundlich, gestresst, keinerlei Gastfreundschaft. Man fühlt sich von Anfang an unerwünscht.
➡️ Spa-Bereich: Ekelhaft – Zigarrenstummel zwischen den Liegen! Hygiene gleich null.
➡️ Fitnessraum: Mehrere Geräte kaputt, nicht nutzbar. Für ein „Luxusresort“ einfach nur peinlich.
➡️ Frühstück: Schon ab 7:30 Uhr kalt und unappetitlich, Auswahl schwach und alles lieblos angerichtet.
➡️ Pool-Bar: Dauerhaft geschlossen – null Angebot, null Service.
➡️ Internet: Katastrophal langsam, ständig Abbrüche – absolut unbrauchbar.
➡️ Preis-Leistung: Überteuert bis ins Letzte. Man zahlt 5-Sterne-Preise, bekommt aber nicht mal den Standard eines guten 3-Sterne-Hotels.

💥 Der Gipfel der Frechheit: Beim Check-out wollte man mir einfach 60 € für eine angebliche Gebühr abknöpfen. Auf meine Nachfrage nach einer Rechnung und einer Erklärung hieß es plötzlich, es „passe schon“ und ich solle doch nichts zahlen. Das ist nichts anderes als ein dreister Abzock-Versuch!

👉 Fazit: Dieses Hotel lebt nur vom großen Namen „Mövenpick“, liefert aber in Wahrheit Schmutz, Defekte, schlechten Service und versucht am Ende sogar noch, Gäste auszunehmen. Das grenzt an Betrug und ist in keiner Weise entschuldbar.

⚠️ Warnung an alle: Spart euch Frust, Ärger und euer Geld – das Mövenpick Lalez ist den Preis und den Namen nicht wert. Ich werde definitiv eine Rückerstattung verlangen, denn hier wurde man regelrecht veräppelt.

I am writing this at 2.50 am in the Movempick hotel in Jeddah. It is the weekend and I was looking forward to a restful nights sleep.

However the hotel have an event on with extremely loud music blaring out so I cannot sleep - and I am two floors above.

The staff couldn’t care less and no respect for your paying guests. I was going to book here again - I will now go to a competitor.

Just awful lack of respect for guests.

Visited once, solo, and definitely will come again. Clean rooms, professional staff, delicious food