They were very efficient. We contacted them late having been let down by another company. The glazier arrived within 90 minutes and completed the work to make the property secure. The work was then co... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We wanted a cat flap fitted into a glass french door before we went away holiday and it was a very tight turnaround. Montrose glass delivered a great service and it was fitted in time. Friendy but pr... Zobacz więcej
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Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and f... Zobacz więcej
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The glazier came and made a very good job of fitting new glass into my landing window. However, having told him that I needed my main bedroom window not to open to its maximum each time by itself, he... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.
Dane kontaktowe
Zjednoczone Królestwo
- www.montroseglass.co.uk
4,7
Doskonała
965 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very easy to deal with
Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engineer turned up promptly to measure up and was done in 10 minutes, returning a week later to fit the flap in only 30 minutes or so. Very happy with service and would definitely recommend.
17 czerwca 2026
Odpowiedź od Montrose Glass
Dear Graham,
Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.
Kind regards,
Jackie
Customer Care
Really efficient and professional…
Really efficient and professional service and the replacements done to a good standard of quality.
18 czerwca 2026
Odpowiedź od Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you so much for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you for the positive review!
We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.
Kind regards,
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you so much for your kind words!
We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Brilliant service and very reasonable price
Great communication, really helpful in providing an accurate quote, collection and drop off of my repaired mirror which was so helpful, and a beautifully repaired mirror at a very reasonable price. I had been a bit worried because I was replacing glass in an irregularly shaped frame, but Montrose Glass were brilliant and the work was done so quickly. Much appreciated - the mirror was my Granny's and I'm so happy to have it fixed.
29 maja 2026
Odpowiedź od Montrose Glass
Thank you so much Alison for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and we were able to fix such an important item of yours. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!
Jackie
Customer Care
Good communications throughout and the…
Good communications throughout and the lads doing the installation were very helpful
29 maja 2026
Odpowiedź od Montrose Glass
Thank you so much Andy for leaving such a great review.
We really do appreciate hearing from customers that are happy with the high level of service we and our glaziers are able to offer.
It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.
Thanks again.
Jackie
Customer Care
Good work our kitchen patio door fixed…
Good work our kitchen patio door fixed with new glass nicely 👍
22 maja 2026
Odpowiedź od Montrose Glass
Thank you so much for the 5-star review! We're glad you enjoyed your experience with us.
Kind regards,
Jackie
Customer Care
Efficiency and professionalism from…
Efficiency and professionalism from start to finish
28 maja 2026
Odpowiedź od Montrose Glass
Thank you for taking the time to leave such a highly rated review.
We pride ourselves on our efficient service and we will be happy to help if needed again in the future.
Thanks again.
Jackie
Customer Care
Fantastic service very quick and…
Fantastic service very quick and professional
Very quick turn around time
21 maja 2026
Odpowiedź od Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Incredibly poor work left our house in…
Incredibly poor work left our house in a dangerous condition and charged £195.
The boarded up a garage window that had broken. This was an old window and did not have safety glass. The workman did not initially do any thing with the glass on the inside. I asked for it to be removed because it was incredible dangerous. They refused to do that but covered it with film. Within a week the film has peeled away and shards of glass are falling in.
Do not under any circumstance use this company.
14 maja 2026
Opinia niezależna
Odpowiedź od Montrose Glass
Thank you for your review.
We have been unable to locate your details from the information provided, could you please contact our customer care team on 0800 888 6123 to discuss your experience in more detail.
Best wishes,
Jackie Customer Care
Good service
11 maja 2026
Odpowiedź od Montrose Glass
Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
I used Montrose Glass to fit a double…
I used Montrose Glass to fit a double glazed panel with a hole cut into it for a cat flap. Delivery was sooner than expected and fitted by a very pleasant and professional young man called Jason, who cleared up when he finished. Unfortunately there was a small problem with the panel, I contacted the company and the problem was delt with swiftly and pleasantly.
Thank you Montrose Glass for a first class job. *****
1 maja 2026
Odpowiedź od Montrose Glass
Thank you so much for your positive feedback!
We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded.
Thanks again!
Jackie
Customer Care
Great company made me feel relaxed very…
Great company made me feel relaxed very quick fair prices would always recommend 👌🏾
11 maja 2026
Odpowiedź od Montrose Glass
Thank you so much for your kind words!
We really appreciate your positive review and we look forward to helping you again in the future.
Kind regards,
Jackie
Customer Care
Made it quick and easy
Made it quick and easy.
However blazer turned up unannounced and didn’t even fill in invoice properly so no idea or guarantee of what glass was installed
7 maja 2026
Odpowiedź od Montrose Glass
Thank you for taking the time to leave your feedback we really do appreciate it.
Jackie
Customer Care
Montrose was helpful but expensive
Montrose was helpful but expensive. I would have preferred to bring the door needing replacement glazing to a workshop and saved the cost of two visits to the property. The glass was replaced with plain glass when I had requested a patterned design to make it less likely for children to run into it thinking the door is open. The beading was pinned in place accurately but the resulting holes need filling, sanding and painting. A small job turned into a large and costly one.
2 kwietnia 2026
Odpowiedź od Montrose Glass
Thank you for taking the time to leave your feedback we really do appreciate it.
Jackie
Customer Care
Shockingly expensive for the work that…
Shockingly expensive for the work that was carried out
7 kwietnia 2026
Odpowiedź od Montrose Glass
Thank you for taking the time to leave us a review and we are sorry that you are unhappy with the fees that were agreed in advance to us undertaking this work.
I've reviewed the phone recording and can confirm our charges were exactly as discussed and agreed with yourself. You confirmed you were happy with our quote and asked us to proceed and to attend as soon as possible, which we did.
Our customers are under no obligation to accept our quotes, and we ensure all our work is carried out to the highest professional standards and is covered by our industry leading works and parts warranty.
Should you wish to discuss this further, please contact our office on 0800 888 6123.
Kind regards,
Jackie
Customer Care
Odpowiedź od Montrose Glass
Thank you for taking the time to leave such a positive review.
We pride ourselves on the high level of customer service that we are able to provide.
Thanks again.
Jackie
Customer Care
Doświadczenie Trustpilot
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