Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system work... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped in about 20 mins before closing time on New Year’s Eve, because the previously made copies were done manually rather than with the laser machine, therefore they didn’t work on our doors.... Zobacz więcej
Reakcja na opinię
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance... Zobacz więcej
Reakcja na opinię
So glad to have keyholder response service with Banham. Our alarm activated at night when away recently, we missed calls as phones on silent, keyholder arrived to check out the property, identified th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Firma ochroniarska
- Dostawca drzwi
- Pogotowie ślusarskie
- Dostawca zamków
- Instalator systemów bezpieczeństwa
- Dostawca systemów ochrony
Napisane przez firmę
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Dane kontaktowe
20 Thornsett Road, SW18 4EF, London, Zjednoczone Królestwo
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Doskonała
6 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The engineer turned up n time in the…
The engineer turned up n time in the appointment window
He efficiently checked my system and confirmed it was ok
He was friendly and completed all his checks
I was sent a report later that day
18 kwietnia 2026
Odpowiedź od Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations
Kind regards
Debbie
Banham Customer Service Team
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Terrible service
Terrible service. Unresponsive. Maintenance person left and 3 hours later the alarm went off. They called and sent an engineer but he never came. I have followed up twice and no one has called or email. Total joke.
10 kwietnia 2026
Odpowiedź od Banham Group
Thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience with your service visit Your feedback is invaluable, and we really want to make things right, so our alarm service will contact you to address any ongoing concerns and provide you with a solution.
Kind regards
Debbie
Banham Customer Service Team
Could be better
Three emails changing the date of mtce call. The guy that did the job was great - his admin backup was disappointing
8 kwietnia 2026
Odpowiedź od Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers.
Kind regards
Debbie
Banham Customer Service Team
Fantastic service
16 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great technician
9 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great quick service from William at…
Great quick service from William at High Street Kensington branch!
17 kwietnia 2026
Opinia niezależna
Odpowiedź od Banham Group
Thank you for leaving us this wonderful 5-star review. We are glad to hear that you were satisfied with the service provided at our Kensington showroom and will be sure to pass your comments onto William.
Kind regards
Debbie
Banham Customer Service Team
William was very efficient
William was very efficient . As a householder and Banham customer of about 50 years he was reassuringly strict about the necessary security process but extremely helpful in overcoming it . He then stayed late to give me the eight keys that I needed. Altogether excellent.
16 kwietnia 2026
Opinia niezależna
Odpowiedź od Banham Group
Thank you for taking the time to leave us this great review. We’re glad to hear you were happy with the service provided and will pass on your comments to our engineer.
Kind regards
Debbie
Banham Customer Service Team
The engineers were nice but I was truly…
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance that the engineers found me home as I had to go to work and had very little time for the service!
9 kwietnia 2026
Odpowiedź od Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Five stars from me.
James (?) telephoned ahead to tell me he was on his way with an ETA:
He was on time, professional and answered my questions effectively.
I believe he’s an excellent ambassador for your company.
15 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Polite and efficient
Very nice chap who rang me an hour and a half before he arrived to check I was still okay with timings. Polite and efficient service
15 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent service- came within…
Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system worked before leaving taking abt 45 mins in all- thank you.
15 kwietnia 2026
Odpowiedź od Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Good service
14 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Arrived in time for service
Arrived in time for service. Friendly engineers. Efficient service.
15 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Everything that had to be done was…
Everything that had to be done was executed in good time. I am content.
15 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Excellent efficient service
1 kwietnia 2026
Odpowiedź od Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.